U.S. HealthWorks Medical Group

As usual i came in for drug test this and it is never busy there is only about three people in the waiting room but you are waiting here for like an hour or two every time it never fails the waiting time is ridiculous I hate having to come here I hate this place I should check Carlsbad next time.

Ignore all of the good reviews it’s probably just ppl that work their. This place is absolutely horrible I watched doctors in the back doing nothing and over heard them say that they will wait for us and they mistreat their staff tremendously. Herd a lady talking about the cyropractor saying she can only lift a certain amount of wait and the doctor forcing her to lift more because I quote «I’m the doctor not him» never go hear the main manager should be fired

I’m not mad at this place; I suppose most of the disconnect and disdain are results of respective need (s) for coming here not being sufficiently met. So I am writing as someone who stopped in for a mandatory physical («group 1») for employment. And I got everything I personally needed out of this facility.
My prospective employer covered the visit which made checking in and out effortless. The front desk staff, two ladies, were polite enough, paperwork didn’t take long to fill out, and I was called back for my appointment on time/​after only 5 minutes of waiting –having been instructed to expect a 15 minute wait. Waiting room/​lobby has high ceilings and tons of light from adjacent windows, so it didn’t feel stuffy, which is a peeve of mine when visiting any place practicing medicine.
My exam took 10 minutes! From the pre-​screening vision and blood pressure tests, to the wait for the doctor, to said doctor performing the required checks for adequate physical health.
All-​in-​all I was whelmed: not over, not under. My physical results were sent and received by my employer the same day; that’s all I needed!

They don’t seem very concerned with patient needs. Came in because of a 4 day headache and was told «you should have seen your doctor» by the receptionist. Well I didn’t, what with having school and a life to live the last few days, isn’t that what an urgent care is for? They closed at 7, I came in at 5 and was told I’d have to make an appointment for the next day. This was after they asked me if I was cash or insurance, I was insurance, more paperwork for them I guess. It is their busy time, I was told. There were three people in the waiting room. It was just handled very poorly. *please note that they also have auto generated messages for responding to complaints, mine was addressed to Salvador… icing on the horrid customer service cake *

Totally a waste of time.
They set appointments and all you do is wait. I had an 7:00 am APPT and I sat for 20 mins waiting as I watched the Doctor and PA just wander in. They bombard you with messages to be at your APPT but you still wait TOTALLY UN PROFESIONAL

Had to come here for a worker’s comp claim and had a pretty terrible experience. After throwing 30 days worth of antibiotics at me (no joke) and an IM penicillin shot, I suggested that maybe they should actually see what organism they were treating; it turned out to not even be a bacterial infection. To top it all off, when they were getting a specimen the table had a used pad on it with some sort of beige stain on it that looked like puss. Fortunately it matched the fine layer of dust on everything.
The worst part was the PA who told me twice that I should go see my actual doctor. Well, I did, and he treated my problem promptly and professionally. Good riddance.

if you like long waits, know it all doctors who don’t listen or care and treat you like a piece of meat, then this is the place for you.

Meh. Made an appointment yesterday for today at 9 o’clock. Got there on time. Completed my paperwork and paid $ 99 for a DMV physical. Paperwork and paying the bill took about 10 minutes.
I get that emergencies would go ahead of me but there’s no one else in the lobby!!! It is a Saturday morning. no one is here but me! I was not sent back to be seen until 930. 2 years ago I went here for my DMV physical also and it was not this much money.
My suggestions shop around for a better price for DMV physical. Be extremely prepared to wait. I can only imagine how much more of a wait it would have been if it was Monday through Friday or if there were patients here ahead of me.

Please don’t ever go here!!! My husband cut his finger and needed a few stitches. I called to make sure they took our insurance and was told they do, but he needed to be there within 15 minutes as they close at 7pm. No problem. They I was told they have an hour wait. Again, no problem. Arrived at 6:55 and was told they’re closed. I told the girl I was the one on the phone and she said the doctor was in the back on the phone, didn’t know when she’d be off and she wanted to go home. Aldo there was not a soul in sight. What happened to the hour wait!!! Very unprofessional!!! The girl at the front desk was so whinny you could hardly understand her. No wonder they have so many bad reviews! If you’re smart, you’ll stay away from this place! And I would give no stars if I could!

This place is so slow!!! What the heck could they be doing when there is nobody here? 30 minute wait for a piss test. Come on now, plus could it hurt to have clear speaking workers since a lot of people do still speak English…

Why show up on time to an appointment or even schedule me an appointment at all just to put me in a room and have me wait wait wait… I’ve been in this room a lil over an hour now. Erk. Bring a snack and dnt make plans afterward if you come here, you won’t leave for hours!

They were busy. I signed in and waited 15 minutes. I checked their list and I wasn’t crossed off. I wait another 15 minutes and my name is crossed off. Wth. Not good at managing the rush.
3 stars bc I know it’s hard managing a rush but I was still lost in the shuffle.

I guess I am neutral on US Healthworks, I have heard bad things from coworkers that have been. I took my husband to Urgent Care and from it have mixed feelings. We got right in and the doctors were very nice. I am bummed because the doctor said that we had to go to the ER to get stitches but when we got to the ER they said it could not be stitched. This sucks because we wasted money going to the ER when they ended up doing the same thing that Urgent Care could have done. I will have to give them more than two stars because since they couldn’t help us they did not charge us anything. I’m sure if they really wanted to they could have charged us anyway but decided not to be jerks.

I had to wait a while as you must for all urgent cares when there are a lot of sick people, but the facility was really nice, staff was friendly and helpfull and the Pa heather bland was very nice and helpfull, I had thrown out my back and she did a full examination on me and discussed treatment. the meds helped, and she agreed with my plan to visit my chiropractor discover chiropractic to fully cure my ailment.
thanks to heather and my chiro I am walking upright again with all the other humans :) thanks so much for your help.

This place is ridiculous, AVOID IT AT ALL COSTS!
If you have an appointment with them expect to be waiting adleast 2hours. My first appointment that’s the amount of time I had to wait. The first time I was more understanding there was a group of people sitting, waiting, it seemed like there wasn’t enough seats to go around. So I brushed it off. When I was finally called, I showed them how I injured my finger, the story behind it, how i work in the service deli etc. Dr. Prabakar tests my finger, gives me an x-​ray etc. The diagnoses was contusion of the middle finger on the right hand, contusion of hands and sprain wrist. So he prescribes me medication and gel to rub on the area giving me pain. So I do as the doctor asks, he still makes me return work but with certain limitations. I tell him how I can not use my right hand at all for lifting, slicing, etc and how I work 40 hours a week adleast 8 hours a day and all that work is straining to my hand. He gives me a work status paper and tells me I can return work right away. Basically what I said wasn’t enough. The second visit was similar to the first pretty much a waste of my time explaining myself, how to follow my restrictions given to me. The third visit I decide just to stop by because the pain is still there, its more throbbing, especially since I was working that day. My hand gives out and I spill salad on the floor. I get worried because I don’t know what’s going on, no one has communicated or let me know anything about my status at US HEALTHWORKS (OCEANSIDE) I call before hand to make sure it’s ok, or if I needed to make an appointment to see the doctor and the receptionist says no, walkins are fine so I’m thinking ok I’ll go in. touch base and get out early, etc plus there wern’t too many people waiting, so I thought I was in good shape. Anyways I check in at 10:40am and end up leaving at 1:08 and you can believe how furious I was. I see Dr. Prabhakar and instead of saying I’m sorry about the long wait we got busy or whatever, he just got to the point. So how are you feeling? Same pain? I respond i’m alright but the pain is still there. I explain how I’ve followed the restrictions, taken the medication, everything seems to be the same, if not worse, only when I’m working though. I told him how I used precaution and used both my hands for the slicer, that i’m not putting any force or grasphing too tightly and how i’m doing everything I can in the department i’m working in. He seems uncompassionate and cuts me off without letting me finish my story. I get really angry from waiting, his lack of interest. He tells me about the x-​rays from my first visit and how they are still waiting on them. If that’s the case why did you already sign off and tell me I had to go to a physical therapist. He says he’ll be right back to let me know whats going on. The only reason why I waited longer is because I thought the results would be in and I could be excused from work. well 35mins or so later I’m still stuck in the room waiting to hear a reply. I get several peoples attention they say oh will check on your results with your doc no response from them either. The employees don’t do nothing, but sit around laugh, tell stories. Then when you ask them a question they get all rude. There maybe nice to you in the begining but don’t let them fool you, there only trying to take your money… THESE PEOPLE ARE HORRIBLE AND THERE CUSTOMER SERVICE SKILLS ARE VERY POOR. I DON’T KNOW WHAT KIND OF BUSINESS THERE RUNNING BUT I CAN’T WAIT UNTIL I DON’T HAVE TO SEE THEM AGAIN!

Avoid this place at all costs. Their motto is «Gain control over Workers Comp costs.»
I have been with the same employer for 6 years without ever being injured. I pulled my back 2 weeks ago. Checked out by the doc at this place and didn’t get a clear diagnosis. But was referred to a chiropractor and physical therapy in 10 days.
I went for appointment that US Healthworks made, and the chiropractor had no record. I had the appointment slip with the time. Went back to the US Healthworks and they said there was no appointment. Made an appointment for the next day.
The next day, the chiropractor told me I needed a primary doc. Went back to US Healthworks, and they didn’t remember me, even though I’d been there twice.
This group saves money for employers by not giving patient care.