The Joint ...the Chiropractic Place

If you are looking for a chiropractor that pampers you and gives you a massage before each adjustment, this is not the place for you. $ 49 a month gives you 4 visits. Each additional visit is only $ 12. They have other plans but it’s about bottom line and best value.
Dr Kim and Dr Jeremy are very personable and their staff is very friendly. I don’t know what’s not to like. The convenience is awesome, I have used The Joint in Long Beach, Seal Beach, Moorespark. Goleta and Huntington Beach. Please put one in Venrura!

I know everyone is different but my husband and myself love coming here about once a week. Sad to see Dr. brooks has moved but Dr Kein (I think that’s his name) is great only time I’ve walked out unhappy from here is with Dr. Jeremy. Price hour location and most off staff is awesome. Will continue my weekly visit!

The doctors are fine, but barely spend any time trying to adjust difficult spots (other joint locations are much better). More importantly, I’ve been turned away three times now from this location because of lunch, closing, etc… before or at their posted final check in. Frustrating, to say the least.

Dr Jeremy does a fantastic adjustment. I feel great after my visit. 4 times a month and it’s only $ 49 a month. They don’t take insurance.

I love the Joint but DO NOT go if Dr Jeremy is working. My husband and I can do more on our own than he does for us. Ive been going to the chiropractor for 10 years and he is the least effective I’ve ever seen.

Not a welcoming place to visit for someone in pain, the front desk won’t look you in the eye and just staring at her screen seemingly busy. I ended up leaving. concluding that it’s probably worse passed the front desk. Not recommended and not coming back.

Good staff. Since this is corporate run, you have to jump thru hoops to get billing correct. They try to sign you up for a 6 month plan. They say there has to be a CC on file even if you pay cash. The reason? So they can charge your card and hope you don’t notice which is what happened to me. Automatically debiting your card then not making it right when oh walk in there. Blaming corporate for billing practices. Be warned, pay cash and do not give them your card !!!

After enduring low back pain for several weeks I got a referral to The Joint. I went to the Oceanside location and was seen by Dr. Gayle. She was thorough and offered information for stretches to do at home. I’ve also been adjusted by Dr. Adam Kleinberg who is also very confident and capable. No pushy sales pitch and everyone is nice and helpful. After 6 visits I’m almost totally pain free when combined with the home stretching.

After 3 days of lower back pain I was ready to get anything a try and for $ 19 what did I have to lose? I dragged my poor body into The Joint (Oceanside) I could not even sit down to fill out the paper work. Thanks to Yolanda and Dr. Adam for get me in fast, teaching me my about my spine and bring my pain level down from 8 to 2! I hopeful with a few more visits I will be back to normal.

I’m posting this here for the Oceanside location, as well as the Encinitas location, as i use both. I came to The Joint out of sheer frustration with my Insurance Company and the red tape I had to go through to (a) go SEE a chiropractor, and (b) ensure they PAY for the adjustment. Honestly, I wasn’t expecting much, except a mediocre adjustment (better than none at all, right?). What I found though, in Dr. Adam, is one of THE best chiropractors I have ever seen! (and I’ve seen probably 15 – not joking – in the 25 years I have been using chiropractors). I absolutely LOVE their business model, it ensures I stay regular with my adjustments, and there’s no appointment necessary (I’m always in and out in 5 – 10 mins – TOPS!) And no messing with insurance companies whose co-​pays are TWICE the price of an adjustment at The Joint, and my insurance only allows 15 adjustments/​year, and you can’t just see a chiropractor for maintenance… you have to be in an acute state… what’s the POINT? The US medical Industry is not based on a WELLNESS model, it’s based on a DISEASE model… but that’s a whole another conversation. Anyway… I love The Joint, and Dr Adam! And grateful to have regular, affordable, excellent chiropractic care! My advice? Find the doctor you most resonate with, and get your adjustments on the day (s) they are there! They all adjust a little bit differently.

Huh. There are quite a few naysayers regarding this place but for the life of me I can’t understand why. I had a fantastic experience. My neck is usually a son of a B and yesterday was no exception. It was hurting so bad and I’m so broke, I thought I’d give the $ 19.00 adjustment a try.
I’m really glad I did because Dr. Jane was awesome and the sweet girl at the front was super accommodating to me. I think Dr. Jane may have taken more time with me then she is suppose to, but I’m so thankful for that because today I feel much needed relief!
I was also afraid that I would be hammered at the end with a giant sales pitch but I didn’t feel like that at all. I did end up purchasing one of their packages because I don’t think I could beat their prices anywhere and I’m looking forward to seeing Dr. Jane again!
One thing though, I’ve seen their help wanted ads on craigslist and I don’t like that they request photos with their applications. Note to owner: I would stop that :)

Been coming to this place for a while. Walked in today and met Laneka very friendly. Dr. Kleinberg hooked it up had a great adjustment. To bad he’s only there Wed. Left there feeling great.

I went and saw Dr. Adam again today and there is nothing like a good adjustment to get the holiday festivities started. I am almost completely back to 100%. I can’t wait to be pain free… Thanks doc!

The front desk help have always been super friendly. I walk in with stiff neck and sharp pain and leave feeling like I’m walking on a cloud!

I’ve was a member at the joint for a couple years (Encinitas location) and had to cancel my membership for awhile, being a full time student and currently not working. I miss my adjustments and today I was feeling so off in every way. Decided to stop into the Oceanside location for some help, I’m so happy I did. I was greeted right away by the receptionist and Dr. Adam Kleingberg.
I told Dr. Kleinberg my concerns and he gave me the best adjustment that I’ve ever had! I’ve been to more chiropractors than I can count and he was quick, gentle, efficient and completely professional.
It was obvious that he has been practicing for a long time and I appreciate his skill level. I highly recommend Dr. Adam Kleinberg and will be renewing my membership as soon as I can. Everyone needs a great chiropractor! Invest in a membership, It’s one of the best things you can do for yourself.
Peace and love!

Dr. Gale was awesome! I told her I was in pain so she wanted to use the pen adjustment and I told her whatever you need to do medically to relieve my pain please put the pen away and be aggressive as need be. She understood and immediately went to work and the relief was almost instant, she did use the pen adjustment at the end but the straight adjustments and information on stretching was very helpful. She didn’t even have to touch me to start telling me what was wrong. I don’t care for sugar coating Bullshit so I appreciated her to the point blatant explanations. I normally paid $ 65 before to have the same exact treatment and she was just as good if not better and only $ 19 and you can not beat that and I have serious spinal and nervous system issues trust me ask for Gale

Oh boy where do I start. I lost my chiropractor I had been seeing for years. I woke up and had a kink in my neck. I couldn’t turn my head to the side at all. And wouldn’t you know it was Sunday. I found the joint was open Sunday. Walking in place looked amazing. And the front desk clerk was super friendly and knowledgeable. How can I go wrong. So I filled out the paperwork. Watched a video. And then saw the dr, and then it went down hill fast.
He asked a couple of questions. No big deal. Asked me how I like to be adjusted.
Then asked me to lay on my stomach. Then my side ok. He tried to adjust my hip. Nothing. Roll over to do other hip. Nothing. Really??? I’ve seen a chiropractor for almost 30 yrs, never had trouble adjusting. Then he had me roll over to back. Rubbed my neck and tried to adjust it. Nothing! I can usually adjust my next by myself. Then he had me sit up. Asked it he had taken care of problem. What? No! So he tried it all over again. What?
Told front clerk it was worst experience ever. She gave me a coupon to come back. Are you kidding me. She said all the dr are different. Wish I had read the reviews first.

I am a regular at the Joint Chiropractic and decided to try this location since its closer to where I live… First time I went there, I wasn’t satisfied with my adjustment, felt nothing and Dr Coppola also seemed high. Yes i mean high as in smoking pot high. Second time I went in, THERE WAS NO DOCTOR THERE, receptionist asked if I could come back in 3 hours. I was pissed. I tried one more time 2 days later and Dr. Coppola was in and again… Smelling like pot! I don’t think it is professional and appropriate for the Dr to be smelling like pot and also high as a kite! I think the owner should consider replacing this doctor with someone else. As of this result i will continue to drive 40 mins away to another location because of this! I wouldn’t consider this location at all but this is not a review for ALL Joint locations!

The swank of this place won’t save it. I felt like I was walking into a real life SNL skit. The receptionist in front was nice and personable, so I thought… Great! So far so good.
WRONG.
Sure they had a fancy tablet to make you watch a five minute video on health and blah blah blah how we need it to properly function. Sure they have a fancy mini card for you to check in with… Sure they had a nice little lobby waiting area.
This place isn’t suitable for children. That’s a con for me. I guess I don’t fit in with the swank crowd???
When I finally got to meet the Doctor. I can’t even recall her name because that’s how «talkative» and «personable» she was. She was acting like my children were a nuisance and she just wanted to get our little meeting over with. I felt like I was in a kindergarten playroom playing doctor. «Ok now tell me where it hurts!!!»
When I finally answered all of her questions. To which I tried to say a joke here and there about how «awkward» it is to see if I could get her to crack… Nothing came about it.
Then after she filled out her paper… She was deciding to «adjust» me. Now see… I add these quotation marks all for sarcastic purposes… Because I found it to be a joke in itself. She decided to «feel» my scoliosis and try to adjust as she went… She had me lay down and used the pen adjustment method for my back… Three clicks. Then she pressed very lightly to «adjust» my back. I only got a tiny pop. Then she decided for me to turn around and she «adjusted» my neck with the pen contraption again with two more clicks. Then she says… Ok we’re done!!! Now you can lay there and relax!!!
Wait… WHAT!!!
WWWUUUUUUUUT???
THATS IT???
Ugh. Sigh. 19 dollars gone down the drain. I could have bought dinner… Toys for the kids… A pretty dress… Reload my damn Starbucks card… I thought as I laid there for a minute about all the other things I could have bought with that money.
You guessed it… The only thing I would recommend about this place is the receptionist in front. She was nice. The doctor, NOPE. I know what real chiropractic work is and this sure as heck AIN’T. It AIN’T. This made me RUN NOT WALK TO MY OLD CHIRO. I’d rather spend more for quality care than what I just experienced.
A VERY BIG No thank you.
You also guessed right… I didn’t give it one star because of the receptionist… I added another star because of her.
Now… This goes to the facility should you choose to contact me. Do yourself a favor and don’t waste your time. I’m done… I’m more done than a turkey burnt on thanksgiving night. Peace out.

Bill, The way you offered the refund was «I could give you all your money back but that won’t make you happy so why should I?» Hardly a professional way to act. Although you can surly try to make it seem like you did your best by leaving that comment on Unilocal.Besides, the money wasn’t the issue at all. We would have continued to be members and at least given it another shot had you not been a complete a-​hole to my wife on the phone and run your business in a professional manner (maybe call in the other chiropractor when one is sick, let customers know ahead of time when lunch breaks are, not lie about your role in the business). The same company that started your franchise is the same one that started Massage Envy, which makes complete sense given the reviews I’ve read about people paying ahead of time for services that are difficult to get. What would have made us happy would have been to get the service we paid for and not be given attitude by you and the other receptionist. Those aren’t unreasonable expectations.

Don’t sign up here! You’ll be billed and charged months after cancellation, and you can never speak to anyone in authority.
Now I have an idea why there is so much turnover here. The customer service is awful.
Cancelled back in December and was told per contract I’d have one more charge/​billing cycle. I’ve been billed every single month. Jan, Feb, March.
When I called in to discuss I get a pissy attitude, no accountability, excuses, justifications (we’ve had a lot of turn over, I guess the girls didn’t do it right before) and «March should be your last charge».
No Dear, I was told Jan would be my last charge. Then she refuses to put me in contact with anyone else.
Never did I hear «I apologize for the error, I’ll get it taken care of».
What assurance do I have that I won’t be billed erroneously another 3 months?