River Oaks Apartments

I have nothing but good things to say about this apartment complex. Three days before I moved to CA I found out that the apartment we originally put a deposit down for was no longer available (Villa Camino). After doing some research, we came to River Oaks looking for an immediate move in. It is safe to say we got really lucky. Right away we were greeted by the friendly staff in the office and they did everything to help us move in as soon as possible. Once we moved into our apartment I was shocked at how clean everything was. It was spotless. The staff and management here at River Oaks are fantastic! Work orders are completed the same day they are requested and the office communicates efficiently with their residents. From past experiences with apartment complexes, I am very impressed with the management here at River Oaks.

Not only did I find black mold under the linoleum underneath the stove that hadn’t been cleaned when we moved in but it hadn’t even been cleaned under. There was dog hair and dog treats and some sticky food under the stove that I had to clean up it was pretty bad. The worst part is they don’t know how to tell the other tenants to keep their children quiet and respectful of other people. I understand playing at the park but my living room is right next to the driveway and garages and they play soccer directly in front of it hitting my windows and everything and the issue has yet to be resolved. Cannot wait until my lease is up I am never coming back here.

The parking here is a joke, I should not have to pay $ 30 a month to park in a parking spot. The free option is to park on a VERY steep hill and make sure to remember the street sweep or you get ticketed. The «fitness» center is one treadmill and 2 ellipticals with the saddest excuse of weights I’ve ever seen. Oh, and we requested maintenance to fix a SHATTERED window and when going to complain to the office a day later because nobody came, they said that the guys went home early. Good to know my emergencies aren’t their concern. We cannot wait to move.

River oaks apartments are AMAZING! Before moving here we were a little skeptical with a ton of bad reviews. We moved here after living on base for 3 years and I don’t know why we didn’t move here sooner. The office ladies are very nice, especially Brittany. Brittany is bubbly and can make anyone’s day. Maintenance guys are very nice and super quick with requests. I would recommend these apartments. The only negative review I have here are people calling and complaining to the office over silly problems. As long as you can get used to older peers not liking noise and keeping it down, especially animals this will be the place for you. Happy holiday’s. (:

Under new management, and it’s made all the difference. No more rudeness in the office, I’m not scared to go ask for my packages anymore. Mailboxes recently updates, maintenance is making improvements and updates all the time. Maintenance is always on time and fast at repairing things. Very clean and most apartments have newer appliances, nice countertops, bathrooms etc. You do have to pay extra for a parking spot which sucks, but its better than parking on the hill here. Overall I love it here, its in a quiet area and minutes from everything.

Great place, I live in a corner unit, quite and cozy. The management has been nothing but accommodating. It’s a bit pricey, but that’s probably more on me than them since I forgot to compute the water which changes on the bills. The neighborhood is safe and secure and with a park close by my boys are in heaven. The apartment itself has lived up to the billing. Definitely worth your time and consideration.

I lived at River Oaks from August 2013-​August 2014 and I had no issues, management remained very kind and professional. It was safe and great place to live! If I needed any work done, there were no delays. I do not work for the company, I am merely giving my 2 cents! They have garages and washer and dryers, my cars were safe, my family was safe and it was very good for us. I have no complaints to vent about. I think its a great place to live!

I have been living here now for a little over 5 months (I moved from Michigan and my husband and I are saving money to buy me a car right now, so I am a stay-​at-​home-​wife) and I have no complaints with the apartment or the management! The management are always really nice and helpful! The yard maintenance is good, can be a little annoying if you are at home all day, but overall I love living here! The pictures with the black appliances are helpful, there are some apartments here like that. However, my appliances are a little older, but they still work really well. Cell phone reception isn’t the best in this area (on Verizon or AT&T) but with Wi-​Fi, there are ways to work around it. There isn’t an A/​C built in, but you can buy a portable one and it works decently. There are 2 pools and (I believe) 3 little playgrounds. The apartments are in a great location for any type of shopping, for instance a mall, a Petco (and PetSmart), WalMart, Vons, Ralphs, Ross, Panda Express, Buffalo Wild Wings, Applebees, and a bunch of other stores and restaurants. There is also a movie theater near by. These apartments are also really close to the I-​5.
******* For the military personnel, base is about 20 minutes from here (for 2 gates) and there are a bunch of different barber shops near by for your weekly haircuts. *******

Like previous reviews, I wish I didn’t have to give them a star, I would give them a –1 star because of the poor service that we got from this apartment complex. We moved in, in January and we have only been here for 8 months and I already want to move out. I don’t think that the management really cares, in fact I know the manager Rita doesn’t care, they only care about themselves and they barely, if at all, follow the laws of this state. In the 8 months I have had to call her manager multiple times, and her manager enjoys defending her which obviously is the issue, it gives her this «God complex» thinking that she is untouchable. We will be moving out of this place as soon as we possibly can. I like the apartment, its a nice apartment with most of the ammenities that everyone would like except AC and honestly I feel like it is really sad that the only reviews on this website shows negative on the management of this apartment complex, and that they suggest you don’t rent here not because of issues with the apartment but the management themselves when management should be doing what they can in order to keep their residence happy. DO NOT MOVE IN HERE! YOU WILL REGRET IT!

if i had my way i wouldn’t even give them a star! we lived here for about 4 months and couldn’t handle the incompetence and rudeness. We got written up for nearly everything! we weren’t allowed to have a wind chime hang on our patio, we couldn’t have a no soliciting sign, parking is so screwed up, we actually had to pay extra a month for it and i questioned one of their minions on parking and i guess it made her mad so she gave us parking 11 houses away. my husband was deployed and with 2 little boys it was difficult to unpack groceries because it was either leave my kiddos inside alone for a few minutes at a time or leave them in the car while i ran to put the groceries away. we have a dog and he barked as dogs do and at 7 o’clock on a Friday night i got written up because of him barking. all the neighbors around us have dogs and i could hear their dogs barking up a storm at 3 or 4 in the morning. To top everything off my husbands car was hit and the drunk bastard left with no note so the next morning we came to a disaster. the complex wanted nothing to do with it. there is no AC there are so many things wrong with this place and with their staff. we couldn’t stand it anymore we bought out of our contract which was insane but completely worth it. we paid almost $ 4000 but it was worth it to not deal with this idiots ever again. So come to my pre-​inspection, the are so disorganized i was rescheduled 3 TIMES after i have waited each time for someone to come to my apt for 3 hours!!! then i finally get enough and i’m about to loose it i see the two maintenance guys and they inspect the apt as if it’s a final move out!!! i was furious. NOW as if almost $ 4000 wasn’t enough, i get a letter in the mail with numerous bogus charges that i have to call and fight about BUT i don’t think they realize, i took a hundred and one pictures of everything. i hope whomever reads this you rethink about this horrible place and their idiots that are running it.

I wish there were zero starts for this place. PLEASE do NOT move in. Not worth it. They will offer you a good deal for 10 months but then will raise your rent for about $ 200.00. Not only will they raise the rent, they will screw you over when you move out. My deposit wasn’t that much to begin with and I have never had a problem with any other apartments but they will tell you the whole apartment has to be –repainted, professionally cleaned, and cleaned the carpet. By the time too are done with everything you pay an additional $ 500.00. I can honestly say my apartment was perfectly cleaned and absolutely nothing wrong with the walls. They were cleaned and still they said they had to re-​paint the whole apartment. Please find something better with better management. Poor customer service by the manager and even though you call and go to the website for maintenance issues, they still don’t care about fixing the problems. I lived there for 10 months and the washer and dryer were so old they just kept bringing a new part instead of replacing everything. This place cares nothing for military families. They are a sorry joke.

Street parking is on a hill, so beware if you aren’t the best at that!
Apartments are either on the first or second floor. I visited one on the second story and it wasn’t bad. Cute and exactly what you expect of an apartment. They just don’t have central AC, which can be a pain during the hot summer months.

My buddy lives here and he says the Parking is a little hard to come by and that the neighbor was cranky. I have been here a few times and believe the place to be adequate. He bought a house for cheaper than the monthly rent here and aside from the commute from Lake Elsinore he gains in size.

The management here has no problem violating the privacy of the residence. I made the huge mistake of renting here. I no longer feel safe in my own home. Avoid this apartment complex at all cost.