PostalAnnex+

I cannot recommend this place. I needed medication delivered that required a signature when I could not be home. It had to be shipped FedEx. They are listed as a FedEx Authorized ShipCenter which I assumed meant they served as a place where shipments could be received. I was informed when I went to pick up my package that I could not receive packages there unless I had a mailbox but they would release my package for $ 20. When I explained that I only used them because they were listed online as a FedEx ShipCenter and that it was medication that needed a signature but I could not be home, he reduced the fee to $ 5.00. This is medication that I will need to receive from my mail in pharmacy monthly and not sure what my alternatives are for pick up at this point but obviously this establishment is not going to be helpful.

No positive experiences here.
They always have multiple people behind the counter, but only 1 person doing actual work, and very slow.
One time, I was mailing USPS flat rate boxes and they argued with me about the size (printed on the box) and asked if I was sure I wanted to send USPS (the only way possible)
I have 2 prepaid packages to drop off and they are still making me wait in line. For what? To hand it to someone else?
I just watched a man owe a customer 80 cents in change and he gave her a quarter and they went back and forth on how to count to 80 cents.
They are very slow, and for no reason. This place is absolutely terrible.
I don’t like writing negative reviews, but no one has a clue what they are doing, they are not helpful, and you better know how you want to send something before you get there, then pray it reaches the recipient.
Keep driving and go to the actual post office.

I dropped off a package last week and it was prepaid. I wasn’t charged anything. I felt that was fine since I give these people a lot of business in spite of the fact that I’m never treated well by the owner. She never smiles but still gets the job done. Today I was charged a dollar. She stood there looking, no smile, while the clerk told me if it didn’t fit in the slot, they charge a dollar. For what? Putting it in a box? lost my business. Back to U-​Post. They are friendly and don’t charge me a dollar.

Great family friendly environment. The owner is knowledgable and helpful. My kids love coming into this store because the owners usually have their own grandchildren there to play with my kids.

I was charged $ 3.00 for 4 stamps. That’s pretty high. I go there to mail letters and get things motorized. I recommend buying a book of stamps from the post office since they mark up the price for stamps.

I went into this business to buy some shipping tape and send about 10 boxes. I went in to buy the tape and then go to my car to tape the boxes. The tape was $ 4.99 and the male employee working (seemed like the owner or manager) asked if I had cash. I told him no I’m sorry I’ll use my Visa. He stated I will have to charge you $.50 extra since it is under $ 10. I asked him I thought that charging extra fees were against Visa’s policy. At that point he flipped out and said I’ll charge you the $ 4.99 and you can be on your way if your going to nitpick $.50. As a consumer I have the right to question any charges! He then proceeded to tell me how expensive it is to run charge cards.(Not my problem that’s a part of doing business). He then stated you might find somewhere else to ship your packages. Confused I said are you now refusing my business? He stated I did not say that but since no one else is in here I can said it in a nice way. I told him I have never been treated this way in my life. For a business owner to so quickly vilify a customer and risk alienating them from your store for future business is mind boggling. If he had explained their policy for charging extra in a calm professional way maybe I would of paid it. He went from zero to crazy in 1 second. This business obviously does not understand how to deal with customers. Stay away!!!
From Visa’s website
«No retailer… may impose a surcharge on a cardholder who elects to use a credit card in lieu of payment by cash, check or similar means…»
Statute: Cal. Civ. Code § 1748.1(a) (West)
Discounts for Cash Payments are allowed in California
«A retailer may, however, offer discounts for the purpose of inducing payment by cash, check or other means not involving the use of a credit card, provided that the discount is offered to all prospective buyers.»
Statute: Cal. Civ. Code § 1748.1(a) (West)
Statutes cover: Credit Cards only
Statute: (Cal. Civ. Code § 1747.02(a) (West) (defining «credit card»))
California State Attorney General– More information
(*external link implies no endorsement by state of California)

absolutely beware of this place. i dropped off an amazon box to return an item to amazon via ups and it never made it to amazon. absolutely do not drop off anything here if you expect it to be sent.

I was new to this area when I dropped off a UPS box with them. I already packed and taped the box myself. All this outlet had to do was give it to the UPS person. UPS would pay this outlet for handling my package. They only had to hold it for their next UPS pick up and drop off.
On my third visit, I was rudely told a new policy was that they had to charge me $ 1.00 for handling my UPS packages. Excuse me? My packages were already labeled, packed and taped. They didn’t have to do anything. All they had to do was give it to the UPS driver!
After about a month, I became aquainted with my UPS driver who told me that any shipping company that receives packages already labeled with a UPS shipping label would be paid a handling fee from UPS! This particular outlet is owned by a former US Marine who owns another shipping outlet within 10 miles of his location. I was told the owner is making a good living running this operation so I guess he has a lot of customers supporting his business.
The reason for my 1-​star rating is due to their employees rudeness and unfriendliness. Charging $ 1.00 handling fee is gouging your customers when UPS pays you to receive packages on their behalf.
My advice is to drop off your packages at any UPS Store if you have a UPS account. Better yet, use the US Postal Service for your domestic shipping needs.

If I could give negative stars I would! Needed a drop off place for my Fed Shipments.
My company requires that the drop off point scans the package and provides me with a receipt. The B**** wanted to charge me a dollar for a fricking receipt! How greedy is that?
The place is full of cheap crap for sale, looks like a outdoor flea market inside. I will drive across town to Fed Ex before I would ever set foot in this dump again.
Anyone greedy enough to charge $ 1.00 for a receipt is going to rip you off anyway they can!

Can I give 0 stars? Evelyn is a huge B! And um they charge you for tape? Are you kidding me? So much for customer service. Will drive the extra mile yo go somewhere else

We had a letter notarized here and their service was great. It was a pretty busy Saturday and there was only one staff member so a lot of customers were waiting but no one seemed to mind since they sell all kids of items so everyone was just looking around as they waited.
They charge $ 10 per person signing, notary’s signature is included.

Rip off. I get that this is a convenience type store but they charged me over $ 14 to ship a 1 pound package that costs $ 5 at the post office. I also was shipping a rigid envelope which the girl told me was going to be $ 5.50 or some outrageous price. Finally I was annoyed (as I had a lot of items to mail) and asked her to please cancel the shipping. She said well you have to understand we’re retail. I said I understood that but the prices were too high and I would just go down the street to the post office instead. She rings the envelope up (since I already wrote on it) and charged me $ 4.99 for the envelope. For an envelope!
Completely rude and uncalled for as I was pleasant. Poor business ethics.