Poochie Parlor

Super friendly, great work, and very professional. I recommend the Poochie Parlor to anyone in need of dog grooming. Ask for Stacey.

I tried every groomer in the area and this is the best one. They always give my dog a great hair cut, they don’t take forever, and they offer the best deal. My dog always leaves looking great and happy. My dog hates going out and even runs out of PetCo, but whenever we pick him up from Poochie Parlor he seems to be having a great time. The one major downside is that things like nail-​clipping cost extra while they’re usually included in the price at other groomers but even adding in a few extras, Poochie Parlor’s prices are competitive, and they’re reliable.

I brought my two dogs in to be groomed. My dogs bark a lot and get scared very easily. The minute they realize where we are going, their tails wag rapidly. They are greeted with warmth and familiarity by the groomers. They are always smelling delicious when I pick them up and look more adorable then before. The staff is so pleasant and always treat my doggies like their own. I love this place. When I moved away, I still drive 30 minutes to have them groomed here. #sohappy!

Bad experience– but they did apologize and sincerely felt bad and I appreciated that! I would give them a second chance. Maybe next time I will ask to speak directly to the person cutting the dogs hair and not just tell the receptionist.

I have been bringing my Doodle Jack and my cat Whiskers here for 5 years. I have never been happier. They do a great job for a reasonable price and they don’t cage the dogs. Jack has a great time playing with all the other dogs and Whiskers always seems calm and looks beautiful after getting her lion cut. I recommend Poochie Parlor to everyone.

I went to Poochie Parlor because my vet was told by her clients they were good. I had Bischon, Maltese and a Shih Tzu all really well groomed but my regular groomer was hospitalized so they were about a week overdue as well as finishing with ear infection meds so they really needed to be groomed. I called and was told that I can bring them right over. When I walked in my dogs were taken away from me as I was trying to tell them how I like and wanted them cut. They employee was completely uninterested in my opinion and made me feel as though my opinion was unimportant and useless as she was the“expert”. I kept calling saying do NOT shave them. They were like «ok». I left and some hours later I went to pick up my dogs… OMG they looked horrible! Poochie Parlor did what they wanted and completely ignored my instructions and shaved the dogs to their skin!!! Also the were not separated from giant breeds and my poor bischon was being molested by a giant poodle. I asked what did they do and their reply was“what’s wrong”? I paid them and said give my dogs and ran out of there. How anybody can take and leave their beloved pets there is completely beyond me. It is mine and my dogs worst grooming experience ever.

I’m really sorry to update this review but it needs to be done. My mom and I started taking our 2 Cavaliers to Poochie Parlor at least 5 years ago. We never had a problem until last month. When she took Maude and Alfie in, my mom asked them to expel their anal glands. She picked them up, was told it was done and paid for it.
3 weeks later, Maude gets up from her bed and there’s blood. My mom takes her to the vet and $ 400 later, it turns out Maude’s anal glands weren’t expelled and it has abscessed on the right side. Alfie’s glands had been done. My mom went to the store and Shari, the owner, wasn’t there. Instead, she had to deal with an obnoxious girl who kept saying «If it was 3 weeks ago, we can’t be held responsible.» The point is that if it had been done 3 weeks ago, it wouldn’t have abscessed.
I left several messages for Shari, dealing with the bitchiest man on the phone and never received a response. I even told them that we weren’t looking for them to pay the vet bill, I just wanted to speak to Shari as a longtime customer and tell her what happened.
I think Shari is a talented groomer but I think the people she’s entrusted to run her store when she’s not there are rude and incompetent.

(Pet Lovers Beware): A complete, factual account of my experience with Poochie Parlor…
I recently brought my Maltese to Poochie Parlor as it was one of the few pet grooming places I could find after having moved back to NY from the Bay Area (unfortunately — Unilocal reviews aren’t as predominant for Long Island as they are for the Bay).
I dropped him off and mentioned that I’d like him to be given a «Puppy Cut» — a popular cut for a Maltese. I assumed any pet grooming place would know what «Puppy Cut» meant.
Unfortunately, I returned two hours later to find that all they had done was just shave or cut off ALL of his hair (it had gone from a few inches long to at most half an inch). On top of that, my impression of the place upon return was that they were very unprofessional. They had no idea what leash I brought him in with (you’d think a pet grooming place would have a simple system to ensure those things would not get mixed up).
In shock from his horrendous haircut, I realized I had forgotten to get a receipt from them (given their quality and lack of professionalism I was very inclined to have something on record of their work as who knows if anything might have happened to him while there). I called the next day kindly requesting that I had forgotten to get a receipt and the conversation played out as follows (verbatim):
Them: «We don’t give receipts»
Me: «Why not?»
Them: «When you go to get a haircut, do they give you a receipt?»
In fact they do, Poochie Parlor, for just about every haircut I’ve gotten in my life.
I cannot caution pet lovers against this place strongly enough. Clearly they do not exhibit the level of care or attention that we do upon our pets, nor do they have any semblance of professionalism or courtesy.