Oceanside Cycle Supply

Took my Ural here a couple weeks ago now for the 10k service. I worked with Spencer and he was great, urals are not small motorcycles and Spencer worked hard for me to get the bike in that was convenient for his shop and me and it was great.
I did not need everything on the 10k done and I have been doing most of the servicing on my bike myself, he went thoroughly over my bike and found a lot of things I missed. I am very grateful to him and the other mechanic who worked on it for taking good care of my bike.
The time involved even went over what he quoted me but he made sure that it came out to the price he quoted and I appreciate that also. i will definitely bring my ural back for service here.
Take your bike here with confidence.

DIRTY, DENTED AND BURNT-​OUT
Back in July I took my KLR to Oceanside Cycle Supply on the recommendation of a fellow rider who knows the parts manager. My bike needed a post-​Baja tuneup: chain replacement, rear tire replacement, and all-​around safety check on all the lights, cables, levers, shocks and such.
I dropped it off and went out of town for 3 weeks. Called the shop upon return and they said I could pick it up on Tuesday. I couldn’t get there so I phoned to let them know I would be there on Wednesday. The woman at the desk said fine. I rode pillion (ugh) behind Jonathan and arrived to see that my bike was sitting in the shop with the front tire and the tank off. Seems that the bushings they thought they’d have received and installed by the previous Friday didn’t come in. Gee, thanks for letting me know.
On our way out Jonathan noticed a KTM for sale. It was in perfect condition except for a long scratch down the pipe, which we mentioned in passing to the owner, who said, «Yeah, I did that moving it out of the line yesterday.»
Chatting a bit more, Jonathan said how much fun it must be to own a motorcycle shop, to which the owner replied with some vehemence that it was just a job and actually a royal pain in the ass and he really couldn’t wait to get rid of it.
A couple days later I called to see if the bushing came in and if it would be really ready to pick up this time, and the woman at the desk assured me it would be. So trip numero dos. It was ready and as I was paying my $ 800+ another customer stomped in and said What the f***! My brakes aren’t fixed! After some back and forth with the woman in front and the owner and a mechanic it seems that the guy brought it in the previous week to get the brakes replaced, had just paid and picked it up before I arrived, rode out, and noticed that they had not even been touched.
Went to get my bike. It was still dirty from Baja, which surprised me since they’d had it so long and so much work had been done on it. I figured they’d need to at least rinse it down to take a good look — the shop has several bays and is well-​enough equipped. Still, a quick check of the chain, new tire, levers, etc., and all seemed to be well, until Jonathan mentioned at a stop light in Carlsbad that my taillight was burned out.
Back to the shop it was then. I rode in and one of the mechanics was sitting on a toolbox with a sandwich and wouldn’t even look at me when I asked him where was the manager — he just grunted and pointed behind him but he was already coming out, and he replaced the bulb pronto with apologies. I checked around a bit more and then took off again.
At home I washed the bike and noticed a dent on the tank, up high like something fell on it or it fell off the bench. Called the shop and admitted that while I have dropped my KLR plenty and it’s not a perfect bike, there is now a dent on the KLR logo on the high side of the tank. Service manager apologized and said to email him photos of the dent.
I emailed the photos and phoned him. While he looked at the photos I theorized that it might have happened when the tank was off the bike during the tuneup or during the few days when they were waiting for the bushing, and maybe it fell off the bench or something fell on top of it. I hoped that I could bring it back and they could fix it. Actually it seemed to me that it could be pressed out and smoothed with the right tool pretty easily.
I was surprised to hear him say, «Looking at these photos there’s no way we could have made that dent.»
Are you kidding? I said. I don’t understand why he’d say such a thing, and offer to pop it back out — it would be pretty easy for them — and said so, but he was adamant.
Clearly, the owner’s attitude has trickled down to the staff. It must be awful to work in a place run by a guy who can’t wait to get out of the business. Maybe it’ll get bought by somebody who actually wants to run a shop.

I bought my Magna from this excellent business. Not long after I got it, it needed some service and these guys really took care of me. It seems that the entire staff have the highest standards of customer service. If your shopping for a bike, or just need to get yours serviced, this is the only place to go. It’s a small family operated business that knows how to take are of it’s customers. I live in San Diego, but it’s well worth the drive.

I’ve been dealing with Oceanside Cycle Supply for three years. First, they are a small family run shop and they have great customer care. This shop can find any part and pretty much fixed everything I threw at them. Scott at the counter is awesome as are all the guys in the shop. I’ve dealt with large franchises in the past and paid more and received a lot less. At OC Cycle you will not find a waiting room with AC, TV, leather lounge chairs, free coffee and a foot massage. I can tell you that you will receive decent prices, knowledgeable employees great customer service and one ratty chair outside facing Highway 101 to enjoy the scenery.

You guys are awesome! THANK YOU for taking care of my bike and for the great customer service. I was in and out in no time — with no appointment, how cool is that! OCS really cares about your safety and isn’t after your wallet. If I wouldn’t have had a negative experience with the douche bags at S&S, I may not have found you, there is a silver lining to every dark cloud after all.
I’ll definitely be back and recommend you!

This place is awesome. The staff and owners are beyond helpful and they always make sure you’re taken care of. I’ve been to other bike shops but I can honestly say that if you have a problem with your bike, they can fix it. I recommend this shop to any rider and future riders.

This place is great. I have called many motorcycle shops for help, and they often aren’t very helpful people. At this shop, they are different. They are down to earth people who you can tell have been doing this a long time. They have used things as well as new things, and they do good service for a good price. Also, I have a 400 cc scooter. I’ve noticed that when I call some motorcycle shops they turn their nose up at scooters. oceanside cycle supply will work on motorcycles or scooters, no problem. 5 stars all the way.

Got my tire replaced and they were quick, finished before my lunch break was over. Very friendly and more helpful than the big brand shops. Will definately recommend them to anyone.

They worked on my Lance bike, replaced the engine, and came back to me at less than the quoted price. Nick was knowledgeable and answered all my questions. Jim was very friendly. I will come back again, hopefully to upgrade to another ride.

I had an accident on my bike a few weeks ago just down the street from Oceanside cycle … The owner happened to witness my crash and rushed to my help … she then offered to have her employees take my bike to their shop and that I could store it there for as long as I needed free of charge … Which was rad because I ended up having to take a trip in the ambulance… I picked up my bike a few days later and she even had her employees help my uncle and I load it… God bless these people! They were so kind and generous. I don’t know of many people who would do that for a stranger… I am so thankful for what they did for me.

Great service. My GSXR clutch line broke and these guys stayed after close to get my bike up and running so i can go on ride with my MC.

First time visiting here. A friend of mine broke his clutch cable on his GSXR 600. After stopping by continuos shops in Oceanside we ended up here. The guys here we’re awesome. After about an hour of them watching us struggle at the work, the kindly offered to help, even though the mechanics side was closed. They didn’t have a GSXR cable in stock BUT he had the identical bike for sale outside. The owner let us take the cable off the identical bike for sale and put it on my friends bike just to get on the road again. They stayed late never complained at all, and we’re friendly the whole time. I will be returning to Oceanside cycle supply for further services, and will recommend them to all of my friends.

I got a good deal on a battery for my KTM 990. Good staff, with a good selection of parts.

Bought my bike here and it was really laid back, no pressure, they worked with me and basically listened to me as a customer. Never had my bike serviced here so I can’t comment on that.

I go in for all my off road needs. i just call with a list of needed parts for the next run and pick them up with whatever other oils, grips gear etc is needed. They keep me & my family in the dirt without breaking the bank. Family run and the whole family is great!

My husband got a flat tire on his Harley and the shop (after a quick phone call) stayed after closing time for him to drop of his bike.
It was finished by midday the next day, the price was fair and the work was great. We used this shop based on a friend’s recommendation and will use them and recommend them in the future.

Giving them a 5 star because in comparison these guys kill any competition up here as far as an actual shop with multiple technicians etc.
When they don’t have a part they’ll tell you where there is one at a competitors place… heck they’ve just gone ahead and checked for me on multiple occasions. They work on pretty much any bike, I’ve got a KTM 400 EXC and 3 Yamahas: a 50cc, 90cc and a 230cc and they’ve serviced them all… welding, tune-​ups, valve jobs, carb cleaning, jetting, adjusting suspension, fixing electrical.
The 2 people giving them 2 stars and 1 star sound like some of the crazies running around that location… really dragging down their average star counts.

Don’t be the next customer to get the door slammed in your face, LITERLLY!!! Today I went for my usual bike ride after work. Stopped off here to inquire about some putting on some new Michelin tires. Just had a track day yesterday, and was ready to drop some big $$ on some great tires. I knew they had shut down shop for the day. That was apparent as I walked to the back office to try and set something up for tomorrow, or even next week. I leaned against the wall next to the door and looked at the 3 guys inside. One on the phone at the desk, the other 2 were talking, took notice to me and continued their conversation. I hate it when others interupt me story telling, so I patienlty waited, and besides I was in no rush. After about a minute or so, I still received no greeting or aknowlegment I was even there. Still, I didn’t pout or through a hissy tantrum. I just stood there patiently waiting. Then SLAM! The guy behind the desk on the phone slammed the door in my face. LITERALLY SLAMMED IT! THE DOOR HIT ME IN THE NOSE! That’s how sudden it was I didn’t even have time to react. In shock I stood there for a minute and waited assuming the guys talking were going to let the guy on the phone know he just slammed the door on a customer. Instead all I heard was chuckling and laughter. I wanted to kick the door in and raise hell however, I remembered who I am and what I do. Heated, I walked to the front counter and was about to «let it all fly» when I noticed a couple customers and again, I came to my senses and remembered who I am. This is an easy lawsuit for hitting me with the door if I wanted to be a bigger prick than these guys, but people are people and it is what it is. I can understand having bad days, and how people in general can just be annoying at times especially on a Friday when evernone is off but you. But there was no excuse for what happened today. I’m all about supporting the local mom and pops bike shops, but inncidents like this turn me away quick, just as it will all my riding buddies. One loyal customer lost probably won’t make a difference, but if we all get on the same page, that loss of 10−20−30 or $ 300+ purchases will add up and hurt their pockets. The only thing I’m going to miss about this place is the jam I ALWAYS buy whenever I go in there. Don’t be the next customer to get the door slammed in your face, LITERLLY!!! SCRS is worth the extra 18 mile drive up the 5. Getting new tires from them tomorrow. It’s been a few hours later and my nose still hurts.
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Since 2008, I’ve bought some accessories, apparel, and other small items every now and then from this tiny shop. It is owned by a middle-​aged couple and they seem pretty nice. I would give this place more business and a higher rating, but my experiences here have been a mixed bag from the get-​go. Unfortunately, this place suffers from Oceanside’s «Marine layer» with USMC price points. I have also seen one too many red flags here to forgo conducting more substantial business.
Inside the shop are typical bike maintenance essentials like oil, coolant, cleaners, and such. It is one of the few good reasons to come here. It is filled with street/​dirt helmets, luggage, new/​used apparel, and random odds and ends. A small and limited selection; If you need a specific item for your bike, you’ll probably have to order it.
Generally, the apparel and luggage selections are cheaper/​low-​end stuff. The prices aren’t particularly cheap, though. Some items seem marked up, especially the helmets and used apparel. Most of the street helmets seem to be low-​end HJC (DOT only) with some equally low-​end Icon models. When I compared prices, the helmets seemed high.
Definitely compare prices with the used apparel. I bought a pair of Dainese Ducati Gore-​Tex gloves for almost 100 bones. They were in fairly worn condition when I got them, but work all right. I bought a VERY used pair of Bates street riding boots for about 60 bucks. The leather is overall good but it’s pretty worn around the toes. The soles are worn, too. At least they’re resoleable.
I’ve bought a few tank bags including a Fieldsheer which was both a really cheap brand and model. At least I got a lot of use out of it. I bought a Tourmaster bag that worked all right. I bought a nice Moto-​science sport bike bag. It’s more of what this shop should carry instead of all that Fieldsheer crap.
I’ve purchased a few Clymer and Haynes service manuals, and they’ve been really helpful. Other small odds and ends like glove liners and face masks have been handy, too. I’ve known Scott the parts guy for a number of years and we get along pretty well. He’s provided great customer service.
A big red flag for Cycle Supply is their used bikes for sale. Not only are most of them not-​so-​new and not-​so-​pristine, THEY ARE RIDICULOUSLY MARKED UP! Every time I’ve checked prices on their streetbikes, they are always marked up at least a grand over KBB retail value (assuming «excellent» condition). Most of the bikes look pretty used. Talk about hitting your Marine Corps price points!
The bikes are always parked on a slope in front of the store at the sidewalk. They are always facing front downward, which is pretty dumb. I am always wary about touching any of the bikes for fear that they may fall down. Or is that the idea? The parts guy assured me the bikes get parked in gear. Still…
There used to be a sales manager here that, although polite, would make most salesmen seem introverted. He could be very pushy, and for that reason, I stayed away from this shop for a long time.
Check their local Craigslist posts. They are in ALL-​CAPS and always have spamming keywords at the bottom of the post (i.e., multiple brand and model names).
Over a year ago, I almost bought a 2008 Ninja ZX-​14 limited edition on impulse. It was mechanic-​owned, really nice and tricked out, but damn was it marked up at nine large or so! The aforementioned sales manager led me into the back office where he put me on the phone with Navy Fed. I finally came to my senses and politely declined and left. Nice bike, but WAY too marked up (I checked KBB).
I’ve never used the service dept. I’ve been burned by two other O’side bike shops regarding service. Nuff said.
#1 RED FLAG: There was a 1994 Ninja ZX-​9R for sale I wanted. It was for sale on two occasions; early ’09 and summer ’11. It looked kinda worn but had under 10k miles on the odo. It had a slip-​on muffler. The bike was WAY MARKED UP both times at $ 5000 (!) and $ 3500. Supposedly, the bike was dynoed by Jordan Engineering LLC, and Cycle Supply was using that as a selling point, hence the extreme mark ups.
I talked to the owner about the Ninja last summer. He was very friendly and self-​deprecating, but sidestepped my inquiry about whether he had sold the bike in ’09 or not. He also seemed firm about his $ 3500 Marine Corps-​style mark-​up. I left and bought a ’99 Ducati ST4 elsewhere. I haven’t been back here since.
The only reason to visit Oceanside Cycle Supply is to buy general bike service stuff like oil, coolant, chain lube, etc. The shop’s wares are otherwise too small and limited. With not-​so-​great to ludicrously marked up prices (especially for bikes), you’re better off avoiding this place. Especially if you’re a Marine.

The perfect place for motorcyle repair or service. I took my bike here after being turned away from Moreland Choppers in Solana Beach for having a Yamaha; they only service American bikes. Mark works behind the counter and was so helpful, taking my concerns as his own. He helped me reassemble my motorcycle and then they put on the passenger backrest for my bike. They were really great about everything. Especially considering I brought my bike in on 4^th of July weekend. This is the only place in north county I would service my bike at.