Jo-Ann Fabrics and Crafts

Yesterday I had a curtain emergency. I needed about ten yards of home décor fabric that was either beige or teal. Maribel went above and beyond to help me find what I needed. She scanned different bolts of fabric to see how much yardage was there and whether there was extra in the back. She even found me a bolt that was in my budget. Thanks girl!

I love shopping at Joann’s in general. It is very common to find a line waiting to cut fabric. but to be fair. I am always requesting mulitple cuts myself and take a lot of time with them. They are always nice and apologetic when its my turn. Very conversational. Maybe at times overly so and it slows the line a bit. But very nice staff in my experience so far. Their scrapbook section is a bit high priced for me. I wait for sales. But Fabric section is great! And I always use my app for coupons!

This might be the slowest place on earth! Customer service is atrocious and if it wasn’t the only fabric store in the area I would never come back

I have been to many Joann’s and this is about the same as all of the others. Expect a long line but it moves quickly. I believe the staff is slightly more helpful here than at others. It is kind of hidden around the corner from Target and the lot is dark at night so be careful

With a line of 10+ people, one of the only 2 checkers stops in the middle of helping people and says loudly «I’m going on break» and walks away without making eye contact with all the people in line with their mouths open in shock. When I finally did get to a checker, the turquoise-​haired girl was rude and short with me.
On the positive– the ladies working in fabric cutting were very nice and professional. Also large selection and decent prices.
But re-​evaluate the checkers you had working at 4:00 on Tuesday Dec 29. Not Professional at all.

If you are going in to purchase fabric, trims or anything that needs to be cut, MAKE SURE YOU TAKE A TICKET FIRST BEFORE YOU GATHER YOUR FABRICS/​ITEMS.
I’m a small business owner, I make plush toys so I often make trips to various fabric stores. Joann’s often has sales of fleece fabric that I use in the work that I do. The wait time to get your fabric at this location SUCKS! Especially during holiday months, weekends, nights, etc. I’ve been lucky every once and a while to arrive to this store with no line or be in a line with less than 10 people ahead of me. I know the main reason while they have huge lines is that they’re under staff and majority of the people who are waiting to get their fabrics cut ask A LOT of questions, more because they can’t find anyone to assist them while they are waiting 15+ Min in line.
There’s been a couple occasions that I’ve waited 1 ½ to 2 hours to get fabric cut. Crazy, I know, but with the deals and the multiple coupons that you can use plus they also have the 20% (sometimes 30%) off your total purchase which is awesome.
As I mention as well as other people have mentioned, this location (as Well as other locations) is under staff, so when checkout out you have to wait in another long line because majority of the time they have 1 sometimes 2 cash registers open for a line that has more than 6 people.
Parking, yep it sucks, But when does it not? Parking here does NOT compare to finding parking when I go to the fabric district in LA. Some people take advantage of the parking, just be grateful that you don’t have to pay $ 10– $ 20 bucks in a urine stench parking complex or have to walk in a sketchy area where multiple transients approach you for change etc.
So here are my tips when visiting the store:
— If you are going to buy fabric, trims or anything that needs to be cut. Check to see a group of people or a group is forming near the cutting table, if so GRAB A TICKET.
— Your better off making educating yourself (google for example) on supplies, notions etc. because you’ll be lucky to find someone to assist with your questions.
— Make a list of items that you need.
— Don’t forget your coupons. What I like most about Joann’s is that they let you use multiple coupons (one coupon per item).
–If you don’t want to wait in long lines, you’re better off driving to the Escondido location I have better luck there.

I’m trying to make a Pirate Costume for my husband. I came in here looking for a basic red fabric to be used as the belt, and a black skull design to be used as a bandanna. As I was walking the store I wasn’t greeted or even helped even though an employee passed me several times. I didn’t mind looking around however since I haven’t been in this store for years. I actually found some cool things. As I was walking in the main area for fabrics there were several people waiting in line to be helped, everyone is to grab a number and wait for it to be called. After the line died down the lady who worked there for 6 years told the younger girl to call for backup if there are 2 or more people waiting, and to check her numbers to make sure everyone’s been helped or not. The way she said it was rude, and on another occasion she wasn’t being so friendly to a customer. Not wanting to waive her coupon. Although it was done. As this was going on the younger girl was doing go backs and I asked if she could help me find basic red fabric, and black skulls for a pirate look. She was very friendly however I didn’t find what I was looking for and was ready to leave.

Seems like most of the Joann in the San Diego region are pretty weird, this one is no exception. Super slow people at the cut counter. Having worked at Joann and Hobby Lobby as a teenager I know it should not take very long to cut a piece of fabric, so come on people! Slow and rather incompetent. Literally had to wait 15+ minutes to get 1 yard cut of quilt fabric that took me 2 minutes to pick out.

I have come to expect less than exemplary customer service when shopping at Joann’s, but this place takes the cake. First of all, let’s start with the location and the store itself. I mean, how do you spell g-​h-​e-​t-​t-​o? The store is located in one of the oldest, least maintained centers in all of North County. Everywhere you look… vacancies and deferred maintenance. Ick! Second, word to the wise… if you need to use the bathroom, go anywhere (and I mean ANYWHERE) but here. The bathroom is disgusting! Wretched smell, no soap or paper towels, and no place to put your purse. I would use a port-​a-​potty at the beach before using this bathroom. The coup de grace, of course, is customer service. Or in this case, lack thereof. I have witnessed the store manager disrespect an obviously new employee in front of other employees, customers, etc. She was rude, condescending, sarcastic and just plain mean to this poor young girl. I don’t know what the managers are taught before they become managers, but this unprofessional, tacky woman was over the top.
I don’t think corporate headquarters in Ohio reads these horrendous reviews, but they should. The only and I mean ONLY reason this place stays in business is because they are pretty much the only game in town. Don’t come here if you have questions because very few employees have the knowledge to answer them. The few that do (store management) are either too busy or too unmotivated to help you.
Hobby Lobby just opened in San Marcos. They are not as close (I live in coastal Carlsbad) and their fabric selection is not as vast, but everything else is far superior to JoAnn’s. If you have the time to go to Hobby Lobby instead of JoAnn’s, you will not be disappointed.

Every time I come here to get fabric I end up in a slow line to get it cut. I don’t know if they are under staffed or staff is just slow.

Everytime I come here there is a long wait for Fabric cuts which is soon annoying.
Other than that employees at checkout are friendly and always ask if i found everything i need ed and ask for any coupons. I enjoy coming here for baking essentials and parking is no problem. Located by target towards the back near the for lease signs.

I have been to Joann’s 3 times ever in my life, today I went and I felt extremely uncomfortable. The second I walk in I asked one of the ladies at the register if they did returns, she said «YES, GET IN LINE» and then when I went to get some ribbon cut I told her how much I needed knowing they carry extra in the back of their store, well let’s just say Becky, was extremely rude, made me feel stupid in front of all the other customers, and very loud about it. Not happy with the customer service today. The only lady that was super nice was the other one at the registers who checked me out, I don’t remember her name though

The past two times I have been to this Jo-​Ann Fabric and Craft’s in Oceanside, it has been really great. I’m sorry I didn’t get the cashier’s name but they knew all the the right coupons to use without my trying to figure it out, and were moving the line of customers on their way very well. But both times, they were friendly and cheerful; I didn’t feel rushed.
I like what the store carries very much. Many of the items are not easy to find anymore. The merchandise is good, plentiful and the sales are great! Thank you!

Thay make you wait forever, and the need to tell Jason to pull his pants up! Purchase fabric from your make sure you have lots of time on your hands first you have to stand in 45 minutes just getting cut your fabric then you have to go stand in a second 45 minute long line to be allowed to pay for your purchase. So very stupid wasteful and inefficient system. And the guy who works behind the counter name is Jason has his pants so low you can see his underwear well you’re stuck there waiting for 45 minutes.

I really dislike this store my first time here and its unbelievable. One poor cashier for 3 people took 20 mins. Are you kidding me?! For fabrics they have 2 people working and 2 people waiting and they took 15 mins all they do is talk. I’m not rude but the old lady there took 4 minutes to remember how to use a freaking application for coupons oh goodness gracious that’s bullshit.

Whenever I have to go to Jo-​Ann, I have to take SO many deep breaths in the parking lot. It is almost always a bad experience, but a necessary evil if you like to sew and craft because there aren’t really any other options anywhere in the area. I’ve been to other Jo-​Ann stores that have much more selection and are a more pleasant experience. This store just misses across the board. The only thing keeping it from 1 star is that I’d rather come here than the Yardage Town in Encinitas, even though it is closer to my house.
If you come anytime other than right when they open on a weekday, grab a number at the cut table immediately or you’ll have to wait 5 – 20 mins for your fabric to be cut. Most employees are the cut counter and rude and snippy.
Its like everyone hates their job. I’ve had employees roll their eyes and sigh at me, make rude comments about my kids, etc., etc. Occasionally you will get someone nice and helpful, but that has happened less than 5 times in the dozens of times I’ve been to this location.
Also, super annoying that whenever they have a good coupon 50% off full priced fabric, ALL of the fabric in the store is marked down 10%-30%.

I don’t like going here unless I’m bored, happen to be in the area, have already checked out Michaels’, and need to kill some time. They seem to have the worst selection of everything. That and so many things I might be interested in aren’t properly labeled and employees seem to be hard to come across in the store, and if you do find one, they prefer to point instead of take you there. I do remember some really rude employees a few years back, so I suppose useless is a little better than outright rude. Last time we were in, there was only one cashier. I made a note of that walking in the door so I didn’t buy too much and end up in line forever. I’m probably going to find a better place to waste time since I stop here only a couple of times a year now, if that, and each trip reminds me of why I don’t really shop here.

Okay, just because you are the only local place to buy fabric doesn’t mean it’s okay to be rude. I ran across some seriously rude employees at this location and their manager is the WORST one. I swear she makes it a habit to argue with you. So sorry that I call your store out on the coupon scam they have going on there. So sorry that I am too smart to fall for it.
As others have mentioned, they send out «coupons» but it’s a damn scam to get you into their store. I have hardly ever been able to use them on something worthwhile because it goes like this: send out a great coupon but set restrictions like, not good on sale items… Put almost everything on sale. You can’t use your coupon but still want what you need so you get 50 cents on the one thing not on sale and they get $ 20.00 plus. What a bunch of suckers the customers are. Everyone should write Joannes corporate office about their coupon shananigans!
I was there on Thursday trying to buy some fabric scissors, an employee was standing close by looking at something so I start asking her questions about the different selections and which ones were not on sale so I could use a coupon (lol)
She was super rude and obviously didn’t want to help me so I blindly chose a pair and went to the cashier. a minute later the unhelpful employee walks up and tells the cashier that she was putting an item on hold for HERSELF. So basically instead of helping me she was shopping for herself… perfect…
This place needs some serious lessons in customer service and more employees at the cut counter.
P. S. Walmart brought back their fabric section at the 76 locations. Hopefully others will follow suit!

Not the largest selection of fabrics and supplies I’ve ever seen, and the employees always seem to be sparce and they take their time. I’ve waited over an hour to have my fabric cut. If the counter is busy, I highly recommend grabbing a number before you start browsing.

They mark everything down at least 10% so you can’t use the 30−50% coupons, but I’m not sure if this is company wide practice to get you to come in or if it’s specific to this store.
Also, like many other reviewers have said, if you plan on getting fabric cut, expect to be waiting at least an hour on the weekend. They typically have only 1 – 2 people on the floor cutting and 1 person at the counter. Not a fun wait when your standing on your 7 month pregnant feet! If they would at least put a bench or two in the store while you wait for your number to be called I would not hate this place so much. Unfortunately it’s the only store in north county that I know of to buy fabrics from.