Impressive Auto Body, Inc

I normally don’t waste my time with writing reviews but I figure this is worth the time to inform others as to not make the same mistake I did. A couple of months after getting my new car 2 years ago I was unfortunate enough to have been hit and run while parked which amounted in about 3,000 dollars worth of damage. I needed part of my front end replaced and a 3 quarter paint job. So this place came highly recommended from an acquaintance of mine. I brought it there and everything went great. I was pleased for the most part with the job and I couldn’t be happier. Almost a year later to the date I was lucky enough to have been hit yet again parked overnight in almost the exact same spot only this time it wasn’t driveable. So I contacted them again and in a timely fashion they came and towed the car. I got a rental and everything was going smooth or so I thought. It turns out they took 3 weeks to get the car back to me. The paint job was very grainy on the bumper as if an amateur did it. When I run my hand across the bottom its a constant reminder of how crap a job they did. These so called professionals also neglected to paint a 4 inch by 2 inch portion of the underside of my hood, which was exposed sheet metal, but hey screw it who looks under the hood anyway right? Which leads me into the most ridiculous part of the whole story. So whenever I wash my car I always clean under the hood, I’m very ocd about this kind of stuff so obviously I know what was under my hood. I always wipe down the plastic appearance engine cover and about a week after getting the car back I go to do this and sure enough the cover is missing, and this is also the time I realized that the hood wasn’t painted. So I end up going back and they did end up painting the hood right there but you can still see the discoloration in the paint from the rush job. Then they had the audacity to tell me that I never had this plastic cover on it and that they asked the mechanic if he saw it but naturally he denied it. Someone stole or lost it and they refused to replace it unless I proved it. Now we’re talking about a 25 dollar part here people. How does it look when the bosses drive an E-​63 Mercedes AMG and a maseratti and refuse to take a returning customers word for it and replace it? Its also pretty clear they use cheap labor here, overcharge up the ass, with shit quality to back it up. Also I don’t even know why I dealt with the tow truck driver the whole time. The owners clearly didn’t give a shit about the situation at hand. There was a ton of compound left in the seams and you would believe the amount of dust on my upholstery from when the sanded the paint. My hood was clearly left open in the yard which I know for a fact because when I went back a week later to get something from my car and it was up and the engine bay was full of dirt from the rain. One of the savages also stole my vape juice from the glove box that I know for a fact was there. It was probably the same asshole that stole my engine cover. If I had 3 thumbs I would point them all the way down for this place. If I wanted a backyard special I would, well, do it myself. I was just on the toilet so it reminded of how crappy the craftsmanship is here. Thanks for reading I hope I help people not make the same mistake I did.

Probably the best Auto Body out there. They use State of the Art Spray Booth with Computerized Color Matching System, Chief EZ Liner and Genesis 2 Laser Frame and Uni-​Body Straightening System. Can’t get any better than that. Gabe was recommended by a good friend, it was worth the extra 15 minute drive. They will take care of all your needs, such as rental cars, appointment with the adjuster, etc… Also ask about the Endless Shine Detail… It’ll have your car or truck looking like new!

My family has been coming to Gabe’s shop for decades and it’s easy to understand why – the service here is top notch. They don’t BS you here or try to rip you off. Yes, the cost of their labor is more expensive than other area shops, but the quality of their work is unmatched. If you are going through your insurance and need a rental, they will call and arrange everything for you. All you need is the claim number.
My family and I recently moved away from the Long Beach area but I still bring my car to Impressive because I know I can trust them and that my car will look brand new.