Extra Space Storage

Ericka and Carrie were very helpful in the office and answered all my questions. Ericka walked me thru the site, showed me how to use the gate code, helped with the site location and was very knowledgeable. A special thanks to her

Looking forward to moving out! Raise the rent too often and just got a notice that the trailer rent if going up again too.

A 28% approx increase in rent for both the trailer space and the storage unit, in about 16 months. That’s not keeping up with the cost of living, that’s highway robbery.
I work in the home improvement industry, specifically window related, and we have a price increase every year, due to increases from suppliers. It ranges between 1% and 4%. THAT is keeping up with the cost of living. 28% is rape.
Too bad we work long hours and have little spare time, if we worked less and had more free time, we’d have evacuated already. But, the time getting all the crap (that you don’t really need anyways, except for the trailer) takes time. Can’t wait to be Extra Storage Free!

Be warned everyone who reads this. DO NOT STORE YOUR ITEMS HERE!!! I did and got my stuff stolen out of my unit the first week. The staff acted friendly and helpful to my face but when dealing with the police I got a different story.
Turns out the management knew the thieves and did not cooperate with the police to apprehend them. Their claims department also does not handle the cases made against them and has given me the runaround for close to two years now.
Stay far away from this place if you value your belongings!!!

I was originally headed for the storage place down the street and came across Extra first, I thought «why not?!» It would be easier to access. So glad I did! Nice property, all level and David the manager lives on the property. David was so nice and took the time to answer all my questions. They have everything you need right there in the office if you have forgotten anything and they don’t over charge. Unit prices are reasonable. I’m very glad I took the time to check it out.

David the Manager was very helpful and this storage unit is in a great location. Being able to have a code to get in, and the hours are great so we can access our unit any time. It’s much nicer to be on our own time as opposed to only office hours time. Thnx

Kudos to manager David Mena. Pleasant, helpful, gave me a great price and fast service. The experience was simple and easy. Property is level and very secure! I am recommending this site to my friends!

Location is good, I like that everything is ground level. I love the access hours, probably the earliest and latest opened (more than any other storage in oceanside).
Staff are friendly and answer all and any questions. Very patient and they give you a tour.
The truck they let you barrow is pretty old an janky. The building looks kind of old as well.
My only complaint is the lighting sucks, storage doesn’t have a light bulb inside to check or look for items so If you’re going there a flashlight is needed. My other complaint is that there in no/​or enough adequate equipment to help move.

I rented a storage unit at Extra Space Storage a few weeks ago. My experience with their staff and the facility was great. David was very helpful in showing me around, offering me a storage unit that was ground level that I could pull the truck up to and just unload right into my unit. I got my first month free and am paying a competitive rate for a huge unit. They even offered me use of their truck for short hauls and all I had to do was buy the fuel. I would definitely use them again and will refer my friends there. :)

Very friendly, easy transaction to make, free truck usage …

In November 2013 I entered into a monthly contract for storage with Extra Space Storage, formerly Huckleberry fin storage. The Extra Space Storage hired a woman and young man to run the new operation for the month when I moved in. The two employees were accommodating and helpful.
In December 2013 I cleared out my storage unit and went into the office to advise them I would be leaving and vacating the unit. The Managere DAVID MENA, was behind the counter and told me he was leaving soon at 6 pm so I had better hurry. I quickly placed items from my space. I asked DAVID MENA to help me lift a box to the roof of my car and if he could help me with the tie-downs.I couldn’t reach them correctly or secure them. His response, «Oh this is not part of my job, I don’t normally do this.» He quickly walked away and refused to help me tie — down my items.
It’s already dark, 6 pm, it started raining to make things more miserable. After attempting to tie-​down my boxes for my 1 ½ hour drive north on I-​15, I leave the location. Getting onto the highway 15 north experience; someone pulled out in front of me causing me to stop quickly while TRYING TO GET ON THE FREEWAY AT RUSH HOUR. The boxes flew forward off my vehicle and exploded when they hit the pavement. Now it was a down pour from the rain. My large box of beautiful shoes exploded on the freeway and shoes were everywhere. I managed to cause a traffic jam, gather my things and get them temporarily situationed on the roof, tied down again and slowly drove the freeway to the next exit.
I drove into a gas station and paid a homeless guy $ 10 to help me tie-​down my boxes securely.
Thank you Extra Space Storage manager– idiot for putting my life in jeopardy on a busy freeway at rush hour in the rain.
Just the other day I get a letter from this storage place telling me they put a lien on my space and I was getting fined. Called the storage unit and left a message to call back and talk with me about this. I clearly told them I was leaving and was advised my account would be updated. NO RETURN PHONE CALL. I called again several days later and DAVID MENA, MANAGER answered and asked me what I wanted, told me my name is out of the system and I owe nothing. According to the letter a lien was being placed against me. Sorry lazy Davide, I wanted something in writing telling me my account closed and cleared. This man was very overweight ad showed he does not care enough about his life to be less than the 400 – 500 lbs he weights. The manager? He’s a joke, Rude, condescending, unprofessional to name a few.
Never will I use an Extra Space Storage Unit in the future. This manager is a complete moron. Shame on you Extra Space Storage for hiring this clown that is only there for a paycheck at the expense of damaging your branding you worked so hard to engage in. Shame on you for not following up on the new guy. I hope you get fired there David Mena you are a joke as a representative of Extra Space Storage. This says very little about this place. Please go someplace else for your storage needs.
Signed T. Aguilar 2÷24÷2014