Chase Bank

Usually pretty decent, I guess they only have one personal banker working during the week which is unsat.
Now looks like they might be doing some remodeling so might be a bit slower then usual

The customer service here is consistently awesome!
Any time I need information regarding finances, or help fixing an error on my account (usually by a business, not the bank), they have always been very professional, polite, and quick to solve the problem.
I took my girlfriend out to dinner for Valentine’s Day, and when paying the bill, I am so used to paying with my card, I gave the waitress that, instead of the cash I brought. I knew I didn’t have the money to cover the bill in my account, so I wrote «cash» in all the lines of the receipt and didn’t sign it. The restaurant accidentally ran it anyways in all the chaos of the droves of people there for Valentine’s Day. It over drafted my account. I went in and talked to a banker about it, and he helped me get everything taken care of, and refunded the overdraft charge. I contacted the restaurant, and they also took care of everything, and refunded the charge to my card.
I also had a problem where a flower shop took almost a week to process my purchase. The Chase Mobile App automatically deducts any pending purchases from your available balance, so you know how much money you will ACTUALLY have once the processing is complete. It showed the purchase, and that everything was fine THAT DAY, but then the flower shop didn’t take the money out in time, and they charged me later, after I thought it was already paid for, and spent money that I didn’t really have. This resulted in an overdraft charge. I called this Chase branch, and they checked out my account. They explained what happened, and refunded the overdraft charge.

I used to love coming here when it was a Boston Market, then it became Washington Mutual before being bought by Chase, but I always thought the location was just ok. Being next to the Denny’s always brings a little rif raff and now that Blockbuster is closed and replaced by another Bank it’s pretty safe. Countered by the 24 hour Super Walmart I generally come here because I can get in and our easily. Indoor ATM’s are a plus. The inside is a regular Chase bank. I miss the cash dispenser, but the glass is quiet and a little intimidating considering you’ll be surprised when you find out how often banks are robbed, even banks like this.

why isn’t there a zero star rating?
or a negative star rating
this bank deserves the lowest of the low.
after telling me i am opening a free checking account, i have been continually charged every month for an account fee
then after falling a little behind on my balances they started harassing my poor elderly grandmother who has NOTHING to do with me or my dealings.
Funny thing is, i called their headquarters and spoke with a representative who told me all sorts of information.
Now guess who is calling saying that conversation never happened and i am still evading them
sorry to use such words but…
i fucking hate chase.
don’t let the smiles of the employees who work there confuse you, they are working for a devil and will gladly get you to agree to signing away financial freedom
oh yeah, say good bye to debit cards, they are instituting a maxiumum charge amount of debit cards «to prevent identity theft»
hope you all love credit cards and the wonder and joy they contain
again…fuck you chase

Talk about really feeling uncomfortable now! The tellers are now in a Monkey Cage! Way way too many changes with the bank!

Always incredibly friendly at this branch. even when I’m a little peeved that I got overdrafts up the wazoo… More than likely because I’m not the kind of girl that walks around with a check register for keeping track of all the random purchases I come across.
I went in today and I saw as I was driving into the lot a bunch of people starting to head in and I jumped clear over a planter to get in and thank goodness because no one else was waiting. And by the time I left, a mini line had formed. But I was in and out within five minutes.