Bark Avenue Pet Resort & Kamp

Never again. This was my third time using overnight boarding at Bark. This past visit, my dog was returned with a severe ear infection that looked to have been days in the making. The blood and puss was caked in her right ear and they didn’t even mention it. In fact she had just been given a bath and was not yet dry. Failing to notice something this acute when bathing a dog is either malfeasance or outright incompetence. In either case, I will not entrust my pet in their care again. Dogs get sick. It happens. Ignoring it or them to this extent is shameful.

The staff at BARK are exceptional! I want to praise the groomer Darlene especially! I’ve been to Darlene 3 times now and can’t say enough. I asked Darlene to cut my afghan hound into a puppy cut and it was so adorable and perfect!!! No easy task. I highly recommend Darlene to anyone. What a great asset to BARK. As far a boarding, i have boarded my two dogs there on two occasions so far. I feel that the staff is attentive and spends extra time with the dogs ensuring that they are comfortable and adjusting to their setting. While it iis a bit pricey to board 2 dogs, I can rest assure that they are being treated well and housed in a clean, safe environment. Another plus is having the 24 hour vet service on site. Love BARK Avenue Pet Resort & Kamp!!! So happy I discovered you guys! Thank you!

They are very nice and wish it would have worked out, but its time to move on. We are now at a place where they are not overwhelmed with the dogs, they don’t charge for taking a blanket, and grain free dog food is included.

I am pretty picky when it comes to my dogs. This place is one of the few places that I feel cares about my dogs. I’m impressed at how clean and organized it is. I am also impressed at how involved, Erin is. As a manager a lot of times small details are passed along to others. Erin takes an interest in everything and is very hands on.

I have been here a couple of times and each time they «accidentally» added costs they assumed I was aware of. The first time was following a grooming session where I specifically indicated that I wanted my dog completely shaved due to him starting to tangle throughout his coat. Nevertheless, they combed him out and then tried to add extra costs. Most recently I boarded him. They failed to tell me that a bath at the end was $ 20 extra. I paid for the bath but again they conveniently failed to mention the additional cost. This place is really not as high quality as it projects so the shady way in which it goes about making extra money is enough for me to say I will never use their services again and I would recommend others do the same. Pet Suite Retreat offers way better customer service. I did not use them because this place was closer to my home. Never again.

I hate to only give them one star because the staff if so nice. But last time we dropped our dog off she came home soaked in urine (no one was watching her and she was sprayed) and they offered us a free bath when we came back which was nice. But she was COVERED in fleas. I really think they should do a thorough check on the dogs before letting them mingle. I give my dog advantix monthly so I was very surprised when I discovered them. Now I’m having to bomb my house and pay for further medication. Also when we picked her up she was in an area all alone with no staff nearby. While next to them there were a ton of dogs playing together. I take her to the dog park regularly so I know she plays well with other dogs. Very disappointed…

Took my little fur baby there from 5÷7−5÷10 and she seemed to love it! The staff said she did great with the other dogs and ate well. My dog, Bonnie, has never been boarded before so I was so worried about how well she would do. I tried not to be the overbearing pet parent who would call to check in, but the employee I spoke with when I picked her up said that’s never a problem! So good to know!
The thing I like more about this place for boarding, as opposed to where we boarded my first dog, is that I feel like Bonnie gets more out of staying here. She actually gets to go play and interact with other dogs instead of just getting walked to go potty 3 times a day.
While it does seem a little pricier, I think it is worth the money! The staff is friendly and you can tell they care about each pet. I would bring Bonnie here again!
The only request I have would be if they could send some photo updates during the pet’s stay with them. I know they have other things to deal with, but just some wishful thinking! :)

Since they are attached to Mission Animal and my husband and I love them we thought boarding with Bark would be a great experience as well. When I received a follow up call they didn’t seem able to find the pet records with all the requirements for boarding which raised issues on «getting them up to date» even though they were. In the end even though it had been 9 months since their 1 Year Bordatella, both dogs had to get updated on it. When we dropped the furbabies off, the office personnel informed us that we needed to package their food a specific way, which we were never told, and because of that there was a $ 3 charge per dog per meal to bag them (but they waived it for us). Then there was going to be an $ 8 charge per day just to leave their blanket with them. We asked what the charge was for and were told because of time spent keeping track of personal items, which seems to me should be part of the $ 60/​day we were paying for the two of them. We also didn’t understand the $ 3/​medication per meal per dog if we wanted to leave fish oil for dry skin or for any medications. They kept good care of them but definitely aren’t worth the extra costs or headache caused by lack of communication.

I don’t know why I haven’t reviewed this place sooner! I can not say enough good things about the resort, grooming and staff! They treat my four legged son as great as I do! They have accommodated my work schedule, kept me aware of his vaccination dates and even done them while he’s there to play along with any grooming needs. It’s a one stop shop for us! Erin, Rocky and the entire team have been life savers to my hectic work schedule! I highly recommend it!

Our pup, Max, loves coming here for the day. The staff is great! Erin, who runs the Kamp is an absolute doll and very knowledgeable. Checking in and out for the day is a breeze. He loves his time at BARK and we love knowing he is in great hands! I definitely recommend BARK!

My fur babies definitely love coming to stay here for just the day or even a few days longer. They definitely suffer from doggie day camp coma for a few days afterwards which is always a good sign! They are always ready and groomed on time when we pick them up (after 2 night stays they require that the dogs are washed before going home). Prices are pretty reasonable and Erin who runs that half of the building (they are connected to the mission animal hospital which is another plus!) is super nice and helps make check in very smooth and fast. Remember to have all your updated vet records faxed or emailed in a week before you check in… This will help make things go quickly and you can be on your way.
Overall great place and I feel very comfortable leaving my dogs here :)