At the end of a 37 year on and off battle for my American citizenship, my ins officer said she wanted a DNA test from my deceased father in order to complete the application. I contacted Jack and Jack went above and beyond to follow my family DNA which he said was very rare in order to pass the ins requirements. There were some hard times, but I am sure thatJack took on extra expense and put in many extra hours. I thank him so much. I recommend his service and care for anyone in my same situation. Thank you andergene!