Great Lakes Carpet & Tile

Their prices are high and service is so-​so. I needed a couple more boxes of tile to finish a job and they charged me twice the normal price as it was a small order. I didn’t have a choice as I needed that style. The salesman didn’t really seem to care, as it was only a small order. Not a good experience.

we purchased a home in Ocala, Florida recently. We needed new hardwood and carpet.
We visited several stores and a couple of big box locations.
Our neighbor told us about Great Lakes Carpet & Tile. She had just installed new hardwood throughout her renovated home. She told us she was very happy with the selection and price from Great Lakes Carpet.
So we decided to visit their store. I immediately learned that they have been in business for over 50 years. That meant a lot to us. Obviously they knew their stuff.
We were immediately greeted by a woman who was very knowledgable and spent a great deal
of time with us showing us all the different styles and colors of carpet, hardwood, and luxury vinyl tile.
She suggested she come out to our home to do a precise measurement for both rooms and our kitchen.
She was very professional, took the measurements and supplied us with a firm quote to
provide and install carpet and hardwood.
We scheduled the installation and they showed up exactly on time.
They Installed everything, cleaned up after all work done and provided a lifetime installation guarantee. They fully guarantee all their work.
Our experience with Great Lakes Carpet & Tile has been excellent.
It’s very gratifying to deal with someone who takes great pride in customer service
They know what they’re doing, their selection is great and their prices are sharp.
They followed up the installation a few days later with a phone call, to make sure we were completely happy with everything. We told the woman we were very happy with all aspects
of our purchase.
Two thumbs up for Great Lakes Carpet & Tile
Laurence & Debbie Hopwood