Decent selection of stuff but TERRIBLE customer service. They have no clerks, nobody who has the knowledge or patience to help, and basically no service at all.
Amanda P.
Classificação do local: 3 Ocala, FL
Usually it’s kind of a mess but they always have a great selection of any of my workout needs.
Kt R.
Classificação do local: 1 Brick, NJ
Wow! No customer service. Waited to try on shoes for 25 min. Then guy came over and finally helped out. He was very helpful but seams like he had way to much on his plate. Brought me out my shoes to try on which had the security tag on the laces. Had to wait another 20 min till he came back to take it off so I could try them on. Liked the fit so decided to buy. Waited on line for 30 min while a lady in front of me had a problem with her return. Nobody opened up another register to take care of me. The MANAGER was just staring at me. I decided to leave the shoes at the counter and walk out. They lost $ 150 purchase because of a negligent manager. Will never go back there.
Bruce B.
Classificação do local: 2 Gainesville, FL
They’re out of touch when it comes to the fishing department. These stores are killing the real fishing«pro shops» except for the fact that the way the order & stock the stores will send you in the right direction for local stuff anyways.
Lisa V.
Classificação do local: 1 Ocala, FL
I bought rollerblades for my husband and the associate gave me a 10% discount because his size was the last box which was battered. That weekend after he tried on the blades, it was too snug. I went to exchange them but lost the receipt. The same associate from the day before told me I could not exchange it because they were used. I told him we never used them, we bought them that way from him! The manager came out and was rude saying they would never sell used merchandise. I did not intend to open the box to see if I bought used merchandise! I wanted to exchange for a larger size and they would not allow it. I contacted corporate about my experience with no luck! Never again will I buy from this store… Ive never had problems like this with customer service!