Tashiro Colleen, OD

I’ve been going to Dr. Tashiro for about a year now, and she is by far, one of the best Optometrists I’ve been to. I went there to get a prescription for contacts. She was really friendly and took the time to explain the pros and cons of certain contact brands, being that I have really dry eyes.
Her staff is really helpful as well, and they are quick to ensure that they get out all the documentation so I can get my prescription fulfilled ASAP. Once upon a time, I forgot that I was down to my last pair of contacts, and was in desperate need for a new box, so I called Dr. Tashiro’s office at 4:50 p. m (the office closed at 5) to explain my situation and asked if they could put in an order for contacts using my insurance. I didn’t think the staff would work on it until the next day, meaning I wouldn’t get my contacts for another 5 – 7 days, but I was plesantly suprised; the office called me three days later to tell me my contacts arrived! AND they shipped it to me without charging me any additional fees, other than postage!
Overall, great customer service from people who actually care about their patients (Dr. Tashiro and the staff, alike)!

I’ve be going to Dr Tashiro since I was about 8 years old (that makes almost 25 years). I went away for school and when I returned she still remembered me and my family. I’ve never had a bad experience coming here. I’m never pressured to get things that my insurance doesn’t cover. I will always recommend anyone that needs an eye doctor to come here.

I’m on the fence with this one.
I was referred by a friend… went last year got my exam and new lenses (kept my old frames). The doctor was pleasant, efficient, no complaints. except for the fact that They are stuck in the 80’s…who doesn’t accept credit/​debit cards? I thought it was a joke but NO. I had politely walked around the corner to Chase to withdrawl the funds
Fast forward to the ⁷⁄₂₄ I called knowing that my annual exam was coming up in August. I called to confirm the date and time. There’s nothing there. But when I was there a few weeks ago for a repair (screw fell out), it was on the books. Shame on me for not writing it down. My problem with them is that had they had a computer system they could accurately schedule and look up appointments. Instead of penciling in appts in an appointment book, I imagine the lady that answered couldn’t read her own writing in the appointment book.
I confirmed that they do not charge for missed appointments, because I won’t be returning nor recommending… nope!

Dr Tashiro’s staff took me in on short notice without an appointment and were able to accommodate me within the hour I called. They were friendly, courteous, and took their time to make sure I understood everything I needed to know in regards to my eye troubles. 5 stars. Very happy with their service.

Dr Tashiro has been my doctor since I was 11 years old (over 20 years now), and is wonderful. I can’t say enough great things about her. Professional, caring, and thorough. I’ve never felt rushed, or like I’ve ever left with any questions. Her practice is a part of our family, and will continue to be for years to come. I really can’t say enough great things about her!

I was referred to Dr. Tashiro by an associate who gave her the highest recommendation… almost 30 years ago! In those days I lived and worked in Oakland. I have since married and moved 40 miles away. I am now retired but feel it is worth fighting Highway 80 traffic to remain her patient. Great professional care and customer service. My [very picky] wife also remains a patient in spite of the distance. It is nice to be able to give an outstanding person an outstanding review.

I have been coming to Dr. Tashiro for about 10 years. She and her staff are some of the most pleasant people you’ll ever meet. Her choices for frames that are covered (and not covered) by my insurance is quite expansive. She and her staff are very helpful and extremely knowledgable about insurance coverage. I have recommended her to coworkers and friends and will continue to do so for as long as she’s in business!