Subway

I feel bad for the workers at this location. The seating area is filled with bums which can make someone feel uncomfortable. A subway that has to serve behind bullet proof glass should be an indication of the area. With that being said, the service and food I received from this location was on par with any other subway.

I had the first soda of the day and it was terrible. It tasted very bad and is probably due to unsanitary cleaning standards. They did not honor my coupon but instead gave me a better deal. Mixed feelings for sure.

Pretty decent Subway. I had a not-​entirely-​sane-​seeming creep follow me inside and try to chat me up the entire time I was ordering a sandwich, so that wasn’t great but not Subway’s fault. My sandwiches are always good and the staff varies from indifferent to friendly.
It’s a little difficult to be heard through the bullet-​proof glass though. It’s also really awkward to get change and pay and stuff. I’ve been to a decent amount of restaurants with bullet-​proof glass but usually they’re designed well so you still can get your stuff. One employee practically had to throw my sandwich around the barrier because her arm was too short.

I’ve come here the last 3 days to pick up my Footlong Of The Day for $ 6.57 including tax. This location is pretty hood– the counter fortified like a bank, hood rats chillin outside and nutters walking in and out of the store yelling random stuff.
I’m giving this place 2 stars because the service is actually decent. I would have quit on day 1 if I was getting paid minimum wage to deal with the stuff they do. I’ll be back tomorrow and hopefully they’ll start to learn my name and remember my order. Keep it 100 folks.

Feels like your buying a sandwich at a federal bank with all the bullet proof glass and what not

I’ve been a regular customer at subway, usually i go to the berkeley location because of work but i stop by this one every once in a while… The lady that works here in the morning can barely speak english and she hardly understand when you have a special request, the sandwiches are messy, she doesn’t even know about proportions, usually in every subway your sandwich looks organized and nice, this one i got today had the ingredients i requested, but all uneven. She messed up the order before mine and she didn’t even apologized or offered to make another one, the customer infront of me was nice and just took the sandwich like that. These people need customer service skills and more love for their job. On the last line, she doesn’t even know the difference between an breakfast combo and a lunch combo… I’m never coming back to this location, because it truly sucks…

My order has never been mangled here, but I’ve seen piles of meat thrown out because it wasn’t supposed to be covered in mayo etc…
Sometimes onions or jalapenos fall in other compartments, which probably isn’t great for people with allergies or sensitivity.
One thing I’ve learned is that it’s important to be explicit about wanting a veggie patty. (um, even vegetarians want more substance to their sandwich than just veggies. it’s called protein! we all need it)

Because of the plexiglass, it’s so hard to hear what anyone is saying. So customers are yelling, and it looks kinda pathetic bc the workers are then listening to yelling all day. The sandwiches are subpar from standard Subway locations for some reason.

There’s another Subway down 14^th that holds the bulletproof glass from your mangled sandwich. I only come here if I am short on time and need something filling, and even then you have to look in and see who is working because *there are people there who can’t even cut BREAD right!* It’s disappointing, because I do like a Subway sub every now and again.
If you like shouting and having your order come out wrong about half the time, this is your place. Otherwise, I’d recommend a different sandwich place — million of them around City Center.

So far this has been my least favorite subway. Everything is bullet proof, which is weird. And somehow she actually managed to mess up my sandwhich. It just didn’t taste as good. The bacon seem undercooked and my BLT was just «blah» On a positive note, the cook was very friendly… the food just wasn’t as good.

This review is for the pure comedy you will receive when going to this Subway location. It’s sketch comedy at it’s finest. You will see all walks of life in here and the excitement mounts as customers get mad at the employees because they cannot a) understand them and b) hear them thru the bullet proof glass!
I used to hate going here and I would get SO flipping mad at everyone in there because the employees cannot hear/​understand you, it takes a long time, and it’s in a sketch block in downtown Oak.
But now, I know what I’m getting myself into and appreciate the comedy of this place. Do not go when you have to be in/​out in 5 minutes. Do not go when you want a gourmet lunch. Go when you have 20 min to spare, want the expected sandwich from Subway, and want a laugh.

Avoid this place like the plague. The newly installed bulletproof glass makes giving your order to the people who hardly speak English even harder. Coupled with the fact they don’t smile and don’t care at all if you’re happy or not makes this one of the worst places to eat downtown. I guess Subway gave up on that whole «sandwich artist» thing.

There are a few places where I expect to see plexiglass shielding you from the public: a bank, a post office, a prison, and that Church’s Chicken near Lake Merritt. I never thought that I had to stick my hand through a plastic chamber to get my meatball sub. I guess they got protective after the occupy Oakland protests. The sandwich makers did get my order right though, so it was not all bad.

I stopped coming to this particular location about 8 years ago, when the proprietor insisted that I would have to pay extra to put veggies on a $ 2.99 meatball sub. I came back sometime within the last year and didn’t have too bad of an experience.
That said, I just got back from there and — to my surprise — there was a giant security wall of bulletproof plexiglass all the way around the counter.
The presence of loud urban youth just outside has never bothered me in the way that this security glass did. I found it exceedingly difficult to order, didn’t know how loud to talk, and just was massively uncomfortable with the extremely visible lack of trust the franchisee has for the neighborhood.
The sandwich was fresh, the clerks were nice enough, but I’m not going back there. There are dozens of options for food in downtown Oakland that don’t require me to yell through glass.

This place makes sandwiches filled with hate. Every time I go in, I am always polite, courteous, and friendly. And every time I get a cold, dead-​eye stare.
The sandwiches are constructed in the most angry way. When I order a six-​inch sandwich, a footlong bun is sliced in half unevenly, and I am given the smaller half.
Items are placed on the sandwich with no attention to distribution. If I ask for cucumbers, I do not get a series of cucumbers laid across the breadth of the sandwich; I get a pile of cucumbers angrily snatched from the cucumber bin and dropped carelessly on one part of the sandwich.
If I ask for «one line of Mayonaise,» if I do not exclaim and gesticulate urgently, I get a sandwich bathed in cups of Light Mayonaise, as if the goal was to expel the entire contents of the plastic mayonaise bottle in one furious squeeze. I did not ask for Light mayonaise. I asked for a line of Mayonaise.
If I ask for «oil and vinegar» I get the most pathetic sprinkling of vinegar only. I always have to repeat, «with oil please. Some more vinegar, please.»
If I ask for bell peppers, I am given two pathetic slices of peppers.
I am at this place twice a week. Given my schedule it is my only option for a quasi-​healthy meal. Every time, I have to repeat the same instructions, politely. Every time, I have to prevent the same disasters. I do not believe the workers at this store have ever eaten their own sandwiches; nor do they exhibit the capacity to learn or listen to their customers.
This place makes hateful sandwiches.

This location is a bit shady with plenty of drug dealing going on outside. The employees this last time were very friendly and I was provided with prompt service. My first time here I was told by an employee that I can’t order bacon after a certain time, this is not true and made no sense. If you are in need of subway, this place will do. Adequate… But there is much better in the area

The only thing is that i don’t like the outside atmosphere of this place.
I never had a bad experience at this place, it’s just there to eat.

a typical experience at this particular subway:
Employee: Welcome to Subway, may I take your order.
Me: I would like a footlong turkey on wheat.
(employee turns around, puts on gloves)
Employee: What kind of bread?
Me: Wheat…
(employee turns around, looks at bread, turns back towards me)
Employee: What size?
Me: Footlong…
(employee turns around, grabs bread, then stares at meat)
Employee: What kind of meat?
Me: Uh, turkey…
i used to get annoyed, but now i just find it comical. i think i am actually more disappointed now when they actually DO remember my order, which is about once every 5 trips.

Subways are great for a quick in and out, tasty sandwich. This particular Subway is the worst location I have ever been to and if I was the franchiser owner, I would not want them representing my brand.
I walked in to two employees who both wanted to help me, so right off the bat i am dealing with having to tell two employees my order. I finally asked if just one could help me and boy, did i pick the wrong one. She didnt LISTEN to me; i dont think she even heard me. i said no mayo. mayo goes on… new sandwich. i said i want to make it simple. meat, cheese, lettuce and pepperchinis… what did i get? avocado, bacon, mayo, cheese, no lettuce, toasted, salt and pepper and green peppers… um. yeah, nothing what i wanted. finally, i got what i wanted after nearly ten minutes of back and forth.
the lady next to me was having a hard time with the other employee. the customer asked to have bread toasted nearly 5 times and it wasnt happening. finally i stepped in and told the lady to stop preparing the sandwich and listen to what we are saying THEN make the sandwich.
this isnt rocket science people. there were two employees and two customers and yet it seemed like we were talking to aliens. their accents were thick and they didnt talk clearly. They didnt listen to us when we ordered which caused the whole experience to be long and exhausting.
subway is great, but this location sucks… maybe the one inside the 19^th street bart station is better.

The location was only three blocks from our hotel.
Our sandwiches were fine, not great not bad either. It was hard to understand one of the staff members, but they were quick and got our orders right.
The raspberry cheesecake cookies were amazing!