Skin Care by Ms. Glenn Collins

Glen Collins is a very experienced skin care professional. She analyzes your skin and then offers her own products at reasonable prices. She is also adamant about doing monthly facials. I was very pleased with her services and her products. The problem is, she never responds to emails, she rarely returns phone calls or text messages. When you do talk to her, she seems bothered. If you are not going to pay for a facial, customer service does not seem to be a priority.
I did not feel special as a client or important enough to have her acknowledge a message. I tried to get refills of product from her on several occasions, with only a few return text messages and no follow up I never got the products I was requesting so I ended up buying products from someone else.
She is very unprofessional in the customer service area. I wouldn’t recommend her because you may never get a hold of her to reorder products or continue your skincare regimine.