Paws & Claws

Out of our 3 dogs, we have 1 dog who becomes completely possessed when it is time to clip her nails. She acts as if we are plucking out her nails one at a time. She screams, she wiggles, she shows her teeth. She is not the cute little yorkie poo we know and love. Paws and Claws was a god send. We dropped in without an appointment to feel them out after my hair stylist recommended them to me. They were amazingly nice, answered all my nervous questions, and didn’t seemed the least bit intimidated when I told them of Annabelle’s demonic possessions. In all of 2 minutes, the task was done. Annabelle walked out happy as a clam, tail wagging, and I didn’t hear 1 scream while she was back there. Hands down, will be back again and again. Super affordable, too!

I take my 5 year old shih tzu here for grooming regularly (about 3 – 4 times a year). We’ve been a patron since 2014.
I don’t know if it’s just the honeymoon period wearing off but I’ve noticed a lot less attention to detail with the service. Whenever my dog comes back from grooming he has at least 1 or 2 nails left untrimmed (usually the dew claws) and choppy ears.
So my advice going in for grooming service is to be clear about what you want and check your pup out when you pick them up afterwards.
On a positive note, that’s the extent of my issues with Paws and Claws. Their staff if friendly, great variety of products, and decent pricing.
I’m also always grateful my pup’s never come home with any physical harm done to him. It really could be worse.

I decided to bring a stray cat home and made a flea bath appointment with Paws and Claws. My appointment started at 9:30, 30 minutes before their opening time since we don’t know how the cat reacts with dogs. They told me to wait for an hour but it was done in about 30 minutes. I will definitely come back again!

I brought my pup who was severely matted to Paws and Claws and Catalan did an amazing job. Our pup came out looking adorable. She is so caring she took great care of our pup and I would highly recommend Paws and Claws. It only took an hour and I was extremely satisfied. Thank you

We have gone to Paws and Claws for a little over a year. I’m surprised at some of the one star reviews for grooming. We have had nothing but excellent grooming experiences there. I know in the middle of the year there was a huge change in Grooming Staff and it was a bit of a challenge at first.
Prior to coming to P&C, we had a groomer who made our large Briard look like a rockstar but unfortunately they nicked him a few times and he truly hated being there. He was also shoved in a small cage all day surrounded by lots of noise and other anxious animals. So I did my homework and found Paws and Claws.
The shop is clean and no frills. Pretentious doggy day spa this is not. However if you want a very kind and knowledgeable staff, quality products, and excellent grooming this is the place.
What originally appealed to me is how the grooming is cage free and done on the spot. They were very attentive to my leash aggressive large dog and made special preparations for him so he wouldn’t be around other dogs.
They use mostly organic and naturally based products instead of heavy chemicals. Unfortunately we learned our dog was allergic to some of the products so the staff was really great about making a note of it and had some alternative products on hand for our next visit.
We have never had a bad experience with Caitlynn. She is very patient and kind with my big anxious baby. He always comes home looking like a show dog and he smells amazing.
Some thoughts: Just like going to a new hairstylist for yourself you need bring as much information as possible. Ask tons of questions and do your own research. Each person has a different technique. Also, what is called a «puppy cut» in one place might be something completely different in other places.
Bring photos! I cannot stress this enough. Especially if you have an uncommon breed like I do and the hair grows differently than some dogs.
The first time we ever went to P&C, I filled out a very detailed profile of my dog’s history and the groomer reviewed it with me and answered all of my questions. She was careful to mark on a chart where my dog’s problem areas were and where she should be careful. She also told me step by step what she planned to do with my dog’s fur. She also asked ME a ton of questions so we would get things right the first time.
Secondly, if your pets have problems with matting, for crying out loud! Brush Them Regularly and they won’t get as matted!
Being a responsible pet owner also requires grooming between visits. Especially if your dog is prone to matting like mine. Sometimes a once a week brushing at home is all you need. It will cost you less money and time at your next appointment. Also, your pet will be happy with the extra TLC from you. Ask the groomer for tips when you pick up your fur baby. They are more than happy to share their knowledge.

I really wanted to support a local, woman owned business. Unfortunately, I can’t recommend this place for grooming. After a terrible haircut for more than we’d paid at any other place (including in Manhattan), the manager offered a haircut to compensate for our upset. When I brought him back, a different groomer gave him the worst haircut he’s ever had. It’s choppy and uneven all over. He looks a bit like he got run over with a lawnmower. He had poop on his butt, his ears weren’t clean and clearly he wasn’t bathed properly at all. This is the second time my partner and I have been really upset with how our dog looks and it lasts for months. After this second awful haircut, instead of honoring the free cut they had offered (I’d have never gone back here otherwise), the manager offered me $ 10 off. I should have refused to pay, but going in with the flu didn’t give me strong negotiation skills. I’m disappointed and out a fair amount of money for the worst two grooming experiences in my dog’s 5 years. What a bummer.
UPDATE The following morning I found a tick on my dog’s belly that had been shaved AROUND. The groomer said nothing to me. When you pet him, dust clouds come off. And he’s chewing his paws like mad because of some scented product that was put on them. I put in another call to the owners but haven’t heard back.

I’ve been coming to this lovely store for years, so this review is terribly late, but no less sincere! Paws & Claws carry a variety of high quality food, treats, and accessories, and has very knowledgeable and friendly staff, always happy to provide recommendations or a warm chat. ALL the stars!

I booked an appointment with Paws and Claws to get my rescue «Harry» groomed. I will say this about Paws and Claws, they discussed his history, were extremely caring, very experienced, and he came out looking like a million bucks! The added bonus was this, they recommended a skin care product to treat Harry’s itchy skin, Zyamox it’s been a lifesaver.
Thank you Ruth for all your advice, and I was appreciative of your follow up call, that’s going above and beyond.
Goodbye big box retailers, I am sold on Paws and Claws!

Love this place. Great staff and great pet services.
We have our dog groomed here and her teeth cleaned.
The best in the town.

I too have had a problem with grooming here (groomers come and go and thankfully the one I had a problem with left), but the owner handled it so graciously, it was really hard to leave mad. Fast forward several years and I am attending a dog training lesson here for my dog with Dog Evolve. I meet the owner again, though I’m sure she doesn’t remember me, and she is just as nice, kind and gracious as ever. All I can say is please give this local business a chance over the big name chain stores. If you have a problem, just talk to her and she will do whatever she can do to resolve it. For that, I’m going to try to get my supplies from here. Also as bonus for attending our dog training class, we all got goodie bags.

I can’t believe how long we search for the right pet groomer in locations far and wide when Paws and Claws was right here in our neighborhood!
They gave superior service that included an awesome haircut, a teeth cleaning, and a blueberry facial! I have never gotten a blueberry facial!
Their prices are more reasonable than some of the other places we have gone, and you get a discount for repeat business.
Once again I am reminded, «Shop local».

This place is AWESOME!!! From the minute we walked through the door it was like we had been coming for years! Fantastic selection with a staff that goes above and beyond! can’t wait to return!
Thank you!

This store carries the Kangapooch. My little no eyed dog loves it, so we do too. It makes taking her places with us so much easier and keeps our hands free for a drink.

Love this quaint little pet shop. It’s like a Whole Foods for pets– super healthy stuff and frequently organic too. Nothing but the best for your furry friend!

We’ve been coming here for years and unfortunately the quality of the groom is going down while the price we pay is now up to 80 dollars for a midsize dog. This week’s poor job has lead me to this review.
While we asked for a «summer cut» what we got was patchy and uneven, the tail was shaved «rat tail» style, and ears were left wet. Not even the customary bandana was put on.
What’s up P&C? I’ve forgiven fluctuations in quality since your previous stylist (s) left, but enough is enough. This was our worst cut ever. No style, it wasn’t even a decent buzz cut. Time to start looking elsewhere…

Was so happy when I brought my dog into the old location for grooming. Staff was friendly, easy-​going and I always picked up my dog who looked and smelled fantastic.
«gee. Your hair smells terrific!»
I started going to another salon when they changed locations but decided to give them a try in the new spot (super close to my work.)
What happened to the old friendly awesome staff? New staff is slow, cranky and not prone to making things work. I know that you are kennel-​free BUT jeeeeeeez like every other working person on the planet, I will do my best to retrieve my dog after receiving the call that she is finished.
But you are hesitant to give me an appointment because I can’t 110% promise that I will come promptly for my dog?
Seems a little extreme.
No worries I will just call and make an appointment at the other dog salon that is happy to accommodate me, my dog, my schedule and my business.
C’est La Vie!

Back in love and it feels so good. Not only do they know my dog, but they understand the breed and breed issues and have a ton of recommendations. Plus they carry the good stuff, like tracheas and tendons. Gross I know, but great for dogs with joint problems. Thanks all for loving our pets as much as we do.

My favorite neighborhood all-​around-​pet-​care store! They are friendly and helpful, and a staple in the community. I moved to the Dimond district two years ago with a cat and two dogs, and we have been going here to get food and pet supplies since day one. I have always washed and groomed my dogs myself, but since starting a new career, I realized I could use some help. I was nervous to use a groomer because I have a stubborn Shiba Inu mix and a shy/​fearful Husky mix – both rescues with trust issues :/​but I couldn’t be happier with the turnout! They came back happy, fluffy and clean, and didn’t shed for THREE DAYS!!! {that is a miracle in my world :) }. The groomers are patient, gentle, and don’t use kennels – overall a great first grooming experience! I am so appreciative of this business and would recommend it to any pet-​lover!

i love this spot, great selection, awesome staff. They carry origin dog food !
And it right down the street from our home .
Its a small business and they are doing a great job

With respect to canines, the staff at Paws and Claws are the most knowledgeable I have found in any Northern CA pet store. The store offers the highest quality pet food available, including frozen raw food. They have a well-​stocked personal pet care product line, e.g. canine toothpaste, and a full range of harness and leash products.
They also offer pet care services such as nail trimming and grooming. The staff knowledge level is expert and, though the store is popular, it is well staffed, so staff is available to spend considerable time discussing a pet’s needs, and to offer relevant information on the features and ingredients for stocked products as well as products that can be ‘special’ ordered. They periodically collaborate with specialized veterinary services to provide on-​site inoculation and dental cleaning services.