O’Reilly Auto Parts

Went in today for a replacement headlight. I barely took a step in the door when I was asked by Robert if I needed help. I told him what I needed and before he could look it up on the computer, another employee was racing to grab what he thought was the part on the shelves! Turns out it was a different part upstairs, BUT the other guy grabbed it in 2 seconds, they were joking around about part guessing in a good humored way, Robert checked me out, then offered to install it for me! After 5 minutes I was on my way, spent only $ 10, and had the light installed for no extra fee. No that’s what I call friendly service!

I have been coming here for a while now. The customer service decrease as people change often. Is it the area? Out-​of-​the hood program? I was wondering did I do something to piss them off? Did I miss some thing? I mean stopping yelling at me I am just here to look for some parts. One time I was at the store they told me they did not have the part in stock but the one in MacArthur has it. So ok I am head that way and found out they did not have the part. Finally they looked at the wrong part for this whole time. I did not even get a «sorry». Oh and one more classic. I tell them I have a 2000 blah blah car 6 cylinders. And they punch in their computer and ask me back. What kind of car is it? Come on. Are you guys at work? Or still sleeping? I just told you and I bet they don’t listen well.

Hi My name is Mona Lisa Vito and I’m a FTR slut.
This marks the second time I’ve had to install a battery in the last several months. For all you ladies that don’t know how, all you need is a pencil skirt, heels, and a socket wrench. It’s a simple process and takes about five minutes to do so.
Helpful tips:
~ Return the old battery and O’Reilly’s will refund a deposit.
~ Don’t electrocute yourself, keep the keys in your pocket until the battery has been installed.
~ Don’t worry about your nails, with a socket wrench, you’ll barely get your hands dirty.
~ The battery itself is heavy. I had no problems removing it and installing it, but if you do, that’s where the pencil skirt and heels come in handy.
Good luck ladies!