Old Republic Title Company

Our experience here was fine, UNTIL, we got a $ 1,650 bill because our escrow had been so badly miscalculated. And this isn’t a one time thing, we get to pay this much more EVERY YEAR. If they are doing your closing — buyer beware!

Betty Pon is my go-​to escrow officer. Very responsive and experienced.

They’re fine when they’re working on the deal, but good luck getting anything resembling customer service afterwards.
Was trying to get the legal description for a property that we bought a month ago, and our rep was super obtuse over email, and after weeks still refused to give the easiest piece of info. Frustrating, especially considering their competitors amazing customer service before, during and after a deal.
FYI: I work for a real estate investment company, so we’ve got lots of experience working with the various title companies, and ORT has been unimpressive.

A great ORTC team– Betty Pon and Paula Vu!
I have been working with Betty and Paula for years, they are Excellent! They treat their clients as they want to be treated. They are very knowledgeable, on top of transaction all the time, when there is a situation they are calm and focus on resolving the issues. The important thing is they are there for you. They are a great asset for your real estate team.

Great service at this particular branch, and not to mention located in a beautiful building where there’s even a Pete’s Coffee and Specialty’s Café at the bottom level.
The private rooms are spacious, and the employees are very kind and gracious. Most of our business transactions are set here, and they do try to make sure all the appropriate documents are completed quickly and efficiently. Dot all your i’s and slash your t’s type of thing.
We always hope to carry on a cheery and respectful relationship with Oakland’s Old Republic Title Company, because they’re friendly and do deeply concern themselves with all of their client’s special needs. Before I left for Korea, I had to sign documents at last moments notice, and they were very quick and non hesitant to provide the appropriate docs, and so I felt at ease, as I flew away to another country.
The office is beautifully decorated, and simply comfortable. The people are good here, and they always have a kind warming smile to greet you, everyday, any day. :)

The Betty Pon and Paula Vu team at ORTC.
They are the best! They help our home buying transactions goes smoothly and fast!
Fast! but not sacrificing any detail, the team is always on top of everything and prompt!
Betty and Paula truly knows what they are doing, and we will definitely recommend ORTC to anyone who need to buy a house. ^_^

The Betty Pon and Paula Vu team at ORTC.
These gals are great!!! Always there to help and make sure your transactions goes smoothly.
Betty and Paula are very talented and professional, ethical, organized, responsive and their industry knowledge is outstanding. Always on top of every situation. They know how to explain in detail so the client understands all the facets of the escrow. They are always cheerful and a joy to work with.
We, as agents, don’t always get to decide which escrow company handles the transaction. But, when we do, we ALWAYS choose them. We STRONGLY recommend their services.
Thank you both for all the hard work that you do.

When we were financing our house, one day somebody calls from old republic demanding that we bring in a couple thousand in cash, same day. It was not convenient at all but I got it together, rushed to their office and when I got there, I asked why they needed the money that day. She said «i want to close out my month.» I wrote a letter to the manager about it and got no reply. So I called and she said «yeah I got your letter — what’s the big deal?»