Oakland 420 Evaluations

They just told me that I can’t renew my recommendation because the doctor is leaving. It’s 10:30 AM !!! How is the doctor going to leave when u close at 6 !? This is ridiculous!!! I asked for them to tell the doctor to see me before he leaves their excuse «he is not allowed to see girls «why? «He just can’t ». Did this place hire a doctor who’s a rapist or child molester or something ??? This place is a joke. Tried to please me by offering a free ID card. Trying to make up for my wasted time. That’s all this place is a waste ! Oh and I came back for my «free ID card» Bitch didn’t want to give it to me because she wasn’t the one who promised it to me it was some girl with the initials S.A.M

Bring exact change! They will lie and tell you they don’t have any. I’m guessing to pocket it for themselves. Also, if you bring in a competitors coupon, it has to be from Oakland or Berkeley or they won’t accept it. You can find a coupon online by doing a google search or in the East Bay Express.

This this only based on customer service upon check in. The doctor was thorough, friendly and professional. The dimwits at the front desk need help, unorganized, unprofessional and rude. I now understand some of the previous reviews. Not knowing they were under new management. It’s disappointing to get poor service :-(

Very much still open! Went there on a Sunday around 11am without an appt. The woman at the front desk as well as the doctor were very polite and helpful. Was in and out of there wishing 30mins!

Super easy, in and out in 45 minutes. Friendly and informative staff. I will DEFINATELY be back and refer people here.

This place is horrible, and I hardly ever leave a bad review, with one star. The place is very unorganized, ghetto, and a bad experience in general. The doctors are cool and that’s about as much as I have to say about this place. At the end of this experience they told me that their card-​copy machine didn’t work to get me my card so they were going to leave me a piece of paper with all of the info I need & have me bring back the piece of paper for a new card and I just arrived a few weeks later for this new card and they tell me I have to pay an extra $ 20 for it. Screw this place!

The process was easy enough but the doctor was very rude to me. With so many referral places around I won’t be going back to this place.

Looks like this place is under new management and is now 420 MD rather than Oakland 420 Evaluations, which was a bit confusing when looking for the renewal coupons. The young woman at the front desk was incredibly polite, helpful and informative (even let me get the renewal price despite needing to bring in my previous rec). She was even answering the phones prior to 10am when the open, I called around 9:30am and they answered the phone no problem, can’t think they will always do this though. I came in on a Sunday morning at 10am to avoid any long lines. Turns out they are pretty slow on Sunday mornings, so if anyone is looking to skip the lines Sundays at 10am aren’t a bad time. I was the only one there until about 10:15, took me about 5 minutes to fill out the necessary paper work, another 5 minutes of waiting for the Dr to see me, after that I talked to the Dr about my GI issues for about 10 minutes and was on my way out the door. All in all, I got to 420 MD at 10 am, and by 11am I had already gone to a dispensary and was on my way home. I will say that the Dr was a bit short and didn’t seem to be too friendly but she wasn’t rude just a bit stand offish (I asked her how her day was going and she completely ignored the question and started reviewing my paper work and asking questions).
I will say this though, if it wasn’t for how incredibly nice and professional the young woman at the front desk is, I may not have gone to this Eval center. Kudos to her!

Horrible attitudes w the girls up front over the embossing on the papers for legality reasons! Can’t explain how much that means to dispensaries and law enforcement, and the excuse is its been a long day lol! Really!?? I had better service at (sj 420 evaluations) oh and btw this is a new company do if you don’t bring in your previous rec or I’d you get charged as a new patient!!!

I no longer live in San José where my previous Dr. was and needed a renewal. Doctor was friendly, professional and responsive. The front desk is not a valid representation of the doctor. First, I was informed by a friend they will take a competitors coupon for renewal prices. The associate when I presented the coupon said it had to be in the Berkeley/​Oakland area. Fine.
I meet with the doctor and return to the lobby to process and pay. We are then told by the desk that they have no change and to go next door to break 20’s because they only take cash. I get change and return to the location. There was an East Bay Express in the lobby and I tore out a competitors coupon. My name was called and I brought it up to the desk.
A different associate told me it would be $ 55 for the evaluation or $ 35 if I had their coupon. I presented the competitor coupon and the associate asked the other «do we take these?». First associate says, «no we don’t take this one, if you call them they’ll tell you it’s the price for the 6 month evaluation…»
I don’t care anymore. It’s my mistake for going on ⁴⁄₂₀ but I wasn’t aware my rec was expired. You should have a s*&* ton of change for patients since you have AN ATM. You should also have enough employees that know the policies working. /​endrant

To avoid a crowd, I visited the clinic on Super Bowl Sunday. There were only a few people there and the person at the front desk was efficient and pleasant. I was able to see the Dr. in a few minutes.
After a review of my medical issues, the doctor recommended additional treatment (physical therapy, etc.) and spent sufficient time discussing the best way to effectively integrate the use of medical marijuana into my daily life.
A very positive experience. I’ll return for my renewal next year.

F@&k this place since they changed management! The San Jose branch even apologized for how they handle their business currently. I lost my card and went in for a reprint and they told me they can not give me a reprint, I would have to become a new patient. Illegal! I’m reporting you guys! Horrible customer service from to bearded assholes in the front. Will never go back will never recommend. Even nor cal medical apologized because «I’m not the first person to all and ask about the stupidity of 420 evaluation»

I just got home after getting my medical marijuana card this morning. I live in Hayward, about 30 minutes away, and left my home at 9:30am, arrived at their facility a few minutes after 10am. I did not have an appointment and two people were there ahead of me but as I completed my paperwork quicker than the other two people I was taken right back to meet with the doctor. The doctor was a woman and was polite, professional, as was the woman at the front desk. I don’t think I was there barely 20 minutes or so. I stopped off at Garden of Eden on my way home and still made it home by 11am. I will have to take a moment to write a review for Garden of Eden as well.
This clinic was the second on my list to go get my medical card, but after the first one claimed to open at 9am yet when I called they told me they would be opening at 10:30am, so I moved on to the second one on my list, and I’m glad I did. They were quick, professional and I would go back.
SJ in Hayward

Went in as a walk in and was out with in 45 minutes. Front desk friendly and helpful doctor not so great kind of a jerk but I guess sitting in a small room and signing papers all day will make you act like that… Cheap and worth the drive to Oakland. I’ll definitely be back next year for my renewal…

Walking into this place with less than 5 people inside is rare. The doctors change from visit to visit, but they are always courteous and willing to talk (even if you might not be). There is usually a movie on to pass the time, and parking meter go up to 2 hours outside. Bring a coupon & enjoy one of the fairest prices for evalutations this side of the bay!

Got here at 4:05 pm, filled out paperwork, and waited. This place is busy, but run very efficiently. I thought everyone was very nice, especially considering how many people they have to deal with.
After about 45 minutes, I met with Dr. Adams. He is very gentle and kind. I provided medical records and we discussed what type of marijuana I should use for my condition, how often, and what time of day.
Afterwards, he showed me out and I paid for the visit. The nice woman at the front desk waived the fee for my ID card because I waited so long. They did accept my discount coupon as well.

I saw lots of bad reviews I want to try to change that, ok so it’s Sat morning and there is about 15 people. My only complaint is Sat morning very busy but other then that I waited about 45 mins to see the dr I was in and out and they were very nice! 65.00 for new patients and 55 for renewals. But having to only come here once a year I don’t mind waiting. I will just come next time during the week. Parking is street parking. But over all I like this place nice people good Dr and close to my home so all is well!!!

The only thing that got me in the door was the discount available in the East Bay Times. I have little to compare this experience with; my previous renewals were with MediCann.
I don’t know why the whole process has to be so darn skivvy. There is money being made but definitely not spent on the office environment in either location. There are folding chairs facing a TV set which while I was there was playing a DVD about a plant-​based diet. Ironic since the door was wide open and people were smoking right outside so the waiting room reeked of cigarette smoke.
The «doctor» was rude. I don’t think he made eye contact with me. Later I found out he has cancer and that’s why the DVD was playing. I’ve got to say, he needs more than a plant-​based diet to save him… a little attitudinal adjustment can go a long way toward physical and emotional health.
But…they get 3 stars because they’re less expensive than my other experience and really… the whole system needs to change so people don’t have unnecessary hurdles.

This place was super busy on a Saturday morning. The receptionist was totally together, friendly, and helpful. I waited about 1 hour before I saw the doctor. The check-​up was pretty straightforward.
They now accept credit cards. I recommend getting the $ 50 coupon that is sometimes on SF Advertiser website, otherwise it’s $ 65 for first timers.

Wait time is pretty sucky but after ur called in and see the doctor the process is quick…
No bathroom. Cash only but ATM inside.
Stops checking in ppl @ 5.