Mat Dahms – State Farm Insurance Agent

This review is probably long overdue, but I need to give props to Mat and his staff. I have had car insurance through State Farm ever since I first got my driver’s license – so 18 years now – but Mat is the first agent who has actually gone out of his way to meet me, learn more about my personal and professional situation and needs, and get my issues resolved quickly and efficiently. When our house got broken into, he helped get the ball rolling with claims and followed up for me to make sure the claim had been filed and the refund was coming… and I had my refund within two weeks’ time. State Farm then chose to non-​renew my renters’ insurance due to that loss, but Mat went to bat for me and tried to convince them to renew based on my long-​standing history with the company. Alas it didn’t work, but I appreciated the effort, and he did send me several other contacts who might be able to provide renters’ insurance for me outside of State Farm.
A couple of times there were issues with bills and Mat and his staff got them resolved very quickly and always with personal phone calls and emails to follow up and let me know what was happening. They’ve even called to say hi and check in, and have helped me get the best rates. I really appreciate their level of customer service, and I think my insurance rates are very reasonable considering the quality of coverage and support.
An excellent choice – give them a call!

I cannot express how pleased I am with the service I received from Mat and his staff. First off, everyone in the office is very friendly and professional and made me feel very welcomed. The atmosphere was very comfortable but professional right from the start.
I went in to discuss life insurance, never a fun subject, but Mat explained the different types of life insurance in a away that even a dummy like me could understand. He was honest, thorough and answered ever question I had on the topic. We worked out a plan that was exactly what I was looking for, within my budget, and by the end of our meeting I felt like we were old friends.
Whether its life, car, home, or any other kind of insurance you’re looking for, Mat Dahms and his staff are the people to call.

Wow! Located just up the street this agent gave me all the personal attention and the information I needed to make the decisions that were right for my family. Life insurance, car insurance, home insurance and banking. I’m so grateful to have an honest guy on my side and I’d recommend him to everyone! Thanks Mat!

Mat is great. He is so patience and accommodating. He met with me at a coffee shop to discuss renters, car, and earthquake insurance because I didn’t have a car yet and could not drive out to meet him. On top of that, it was after «work» hours. I don’t know many agents that would do that.
He followed up with an email after the meeting, and kept in contact even when I forgot to respond.
He has excellent connections, and has provided me with a number for an appraiser and has offered to help me find a new agent when I move states.
All in all, I’m very happy and happy to be a State Farm customer.