Marte Automotive

This place is terrible! I went to get my alignment at this shop and the owner Marte told me to buy a whole new set of tires so I did before I got the alignment. Once the alignment was complete I thought the alignment was perfect so I didn’t bother coming back for 2 months, during the two months of driving the tires had excessive outer wear that I didn’t know about cause when tires are new you cannot feel anything they easily grip to the ground causing a comfortable ride. I took my car back cause the tires where getting bald on the sides I was eager to find out what was going on. The owner Marte said what are you doing back here. He fixed it again and said I did off road driving. There isn’t anywhere in Oakland you can do off road at. I was mad about him putting words in my mouth having to come back. It’s a 2000 Nissan Frontier front tires. Boy I was mad cause these tires for trucks are expensive. I drove off happy cause I thought everything was perfect again. Few weeks driving, I felt something was wrong I even asked the local tire shop if my tires looked even. They said one tire is straight and one tire is pointing outward… Went back to Marte shop again he was mad about why I kept coming back. Obviously he did a terrible job. Again, I thought everything was going great leaving again. So I went to buy new tires and found out that I needed my lower control arm and as an alignment shop they’re suppose to know what’s wrong with everything around the whole suspension. That’s what they specialize in and this guy doesn’t know anything just the basics. He even told me to «get the hell out of here, I don’t want to do business with you anymore». I do not recommend anyone coming here definitely the worst experience I’ve ever had and especially from a guy who’s been working here for years. Supposed to know what he’s talking and doing but doesn’t. Computer is so out dated nothing is ACCURATE! I even asked for a reimbursement for my tires he said «you can call the police and take me to court, I’m not paying you a dime»! How would you feel if someone made you buy something, did a bad job and now have to do it all over again. Lesson learned just go to wheel works or any alignment shop franchise because they give you warranty if anything goes wrong.
–not honest
–no guarantees
–not professional
–bad customer service
–bad job
–lack experience

Flo always says ‚” sure, come on in” no matter how complicated or simple my auto request. He is friendly as are the other mechanics and honest as the day is long!

I came here for a transmission replacement and Marte gave me a super low quote on a very hard job. Marte is a very nice guy, honest about his service and reputation. His price is very reasonable and does care about his customer. This is one of the very hard working guy that I can trust my baby with. The SUV now run super thanks to Marte.

My car broke down on me back in September or so and I was devastated I thought I was going to have to get a new car. My brother had it towed to Marte’s to get it check out. Flo told me I needed a whole new engine I thought I was going to have to pay more than what he said. Anyway needless to say my car is still running with the new built engine flo put I’m for me I even feel like my car doesn’t eat as much gas as before. I love this shop ! I bring my car here for its regular oil change. This place is highly recommended !

I always take my car here. They always do a professional job and the prices are the best in town. I have no complaints in the many years I have came here.

I called for a quote for a tire rotation and a wheel alignment. It was inexpensive so I said I would come down. He told me to come later since it was lunch time and I would have to wait (I appreciated this because I hate being at the mechanic for a long time). I went later, drove right in, confirmed my service and I was out of there in about 30 minutes. Everyone was friendly, they didn’t try to sell me different things, it was fast, and there was no fluff. I’ll be back for sure.

I dont know squat about cars or mechanics. Ive accepted that about myself, however it makes for a very uncomfortable situation whenever I take my car in for any kind of service. These guys alleviate all my worries. They are polite, professional and very well priced. Ive never had to wait longer than 30 – 45 minutes for them to work on my car also. Ive been going to these guys for about a year and have no intention of changing mechanics.

These guys are great. I highly recommend Marte’s if you have an old school car with custom suspension geometry. They set my car up proper.

I have been taking my whole family’s cars (all older vehicles) for oil changes (much cheaper than oil change places) and basic repairs particularly front end work for almost two years. I was referred to them by a local tire store, Fernando’s, on 16^th Street near by. They are great, they can often see me without an appointment, and sometimes don’t charge me for small problems. What I really like is that they point out things other mechanics miss — yesterday I went in asking for a front end alignment I was told was needed after some emergency work done elsewhere — they instead said I did not need that, balanced my tires which were out of balance, and discovered a problem with one of my wheels which they need a part to fix. Very good customer service, friendly mechanics, a place to sit with coffee and very loud TV, and if you live near by and want to leave your car, sometimes they can take you home. Highly recommend. Note — my off balance tires were that way because the weights had come off, no fault of Ferandos — more likely the fault of our robust Oakland potholes last spring!

Really great customer friendly automotive service!
Have been getting oil changes here and they are quick and easy.
Had them repair several cars a Porsche, Toyota 4Runner, Lexus GS, and Audi A4. Again they have really good service and are very friendly, I would recommend this place to all the locals.

Marte really took care of me. After I got my wheel balance over at Fernando’s, 2 of my lug studs broke off (right before my road trip down south too), they referred me over to Marte’s. Flo (the auto technician) quoted me way less than I expected. He even did the job right then and there and finished within 30 minutes or so. Everyone there were very nice and pleasant and but most importantly, they get the job done. I’m actually bringing my car back in a bit to get one of my front tire balanced (fernando’s didn’t do the job very well).
They did it fast, and they did it perfectly. Thanks again, Flo and Marte Automotive Service!
UPDATE: I brought the car back and turns out all 4 of my tires were out of balanced still even after Fernando’s Tires supposedly balanced it already. It was atleast off by 2 ounces (which is a lot!). Flo re-​did all of the balancing and corrected for me at a great price. He even explained how everything worked and was quite personable about his work. Thanks again, Flo, my new mechanic!