Maia H Hightower, MD

I’m not sure why it has taken me so long to write this review. My husband nearly died in 2011 because of Dr. Hightower’s negligence and arrogance. Imagine allowing a person to suffer with 104+ fevers for 17 days with abdominal pain and not referring them to an infectious disease specialist or admitting them to the hospital?! Even after 3 visits to the ER! This is what happened to him. I tried to advocate for him and she made me feel like I was overreacting. She assured me that it was probably a virus running its course. Even after finding out that he had a life threatening illness, she never contacted him or me while he was in the hospital to see how he was doing. The infectious disease specialist in her practice who diagnosed his illness (after I used my own connections to get him in) ended up becoming his primary care physician and we never heard from Dr. Hightower again. I don’t care if this review gets filtered — I just needed to say the truth of what happened so that others can be aware.

I have been a patient with Dr. Hightower for the past 3 years, she is a great listener with good vibes and energy; she takes her time discussing any concerns and so on, never in a rush and always good in doing a follow up via e-​mail etc; however she was not able to help me with my facial area skin problems till the end. I know she is not a dermatologist. All her referrals to the Dermatologist hit dead end. All the Derms. just took my money and wanted it every other week with no result or progress.
I hate to leave Dr. Hightower but needs to take care of myself somehow by finding a different Dr. who may know what to do with my concerns.
Still searching and researching for that Dr. now…:(

Dr. Hightower is fine– as long as you have nothing wrong with you. My first visit I was very positive, but in the course of the year I was her patient, she missed abnormal test results, kept telling me I had fibromialgia even though the specialist told her I didn’t, and referred me to another specialist who didn’t see patients in that specialty. Between her office and the specialist, I was told I needed 2 unnessecary biopsies. If you do decide to go to her, if you have any qualms get a second opinion.

I’ve been a patient of Dr. Hightower for years. I found her while searching for a good female PCP. She is professional, compassionate, non-​judgmental and has fantastic energy. She’s personable and remembers details from previous visit’s conversations. She never makes me feel rushed and always makes me feel incredibly welcome.
The past few years I haven’t had insurance, nor do I live in Oakland anymore, however I like her so much as a provider that I pay out of pocket to see her at least once a year for a check up and check in. I’ve never been more comfortable with a medical provider than Dr. Hightower.

You can always get in to see the Nurse Practitioner if you have something urgent and Dr. Hightower isn’t available. Excellent practice. Love this doctor.

Switched to Dr. Hightower in June. The first appointment they had to see her was in October! Recently had a rash and was told to go to the emergency room because she can’t see new patients right now. Why is she taking new patients if she doesn’t have time to see them??? Very frustrating… need to switch again. :(

I can not say enough good things about Dr. Hightower. I hae been seeing her for 4 years now. She GENUINELY cares about how you are doing. She also tries to stay a few steps ahead of you. She doesn’t just treat what’s ailing you, so comes up with alternatives in case her first plan doesn’t work and I love that about her! She explains things well, makes you giggle, and also pays attention to your insurance plan so that you’re not spending an arm and a leg on prescriptions.

Maia Hightower is an excellent doctor. What I love most about the practice is that I rarely have to wait… on the other hand if you are someone who runs late they may not see you if you are more then 2 – 3 minutes late… but if you are early they sometimes see you early.
I love that they are online.

She great. She listens. She cares. She has a great «feel» for her patients and she has a wonderful sense of humor (but only when appropriate!)

She is a GREAT doctor. She made me feel very comfortable.

I’m new to Oakland and searched and searched for a good PCP. She’s fabulous. A doctor who spends time, listens, discusses, and follows up. Her staff is very organized, professional, and efficient. I’d highly recommend!

The office staff was warm, friendly, accommodating. Calling to schedule an appointment was hard because you can only leave messages– no live receptionist until you’re an established patient– but once I got in there, they were great!
Dr. Hightower is really professional but still easy-​going and explains things in a way that even I could understand. Valet parking outside makes it easy to park if you’re running late.
I definitely recommend her and her office staff!