Magnolia Wellness

Great club that cares about patients. The waits are a bit long right now, but they’re remodeling. The budtenders are helpful, and if there are problems, the management is responsive. Specials are nice. It’s like a real clinic, not just a pot store.
I also noticed that someone freaked out that they were closed 12÷17÷15. They closed early for a holiday party. The notice that they were closing early had been posted for weeks. That person should have seen the signs up everywhere if they’d been paying attention.

So I was recently at Magnolia Wellness. There has been a change in management and leadership so maybe that was why my experience was so good? Security was helpful. Staff knew what they were talking about. Pretty cool time.
If someone isn’t happy, ask for the boss.

Great place as long as you don’t get a contaminated batch. Purchased my medication and it contained grit. It could be dort, silica, crushed glass. I called their office and she just offered me a pre roll as a refund, she didn’t care to even listen, «tough shit» was her response, in a nutshell.
I’ve been a loyal customer for about two years now.
Spent thousands here. The only two times ive had issues with their product they told me to essentially shove it. Dismissive and rude staff.
If you get grit weed, don’t smoke it, you’ll get a cocktail of chronic lung conditions.
I’m no longer coming to this place. No massive bowl of free jolly ranchers in the world will make up for your rude behavior and culture of unsafe practices (I’ve got one in my mouth as I type this)

Nice little Club if you are just a member /​patient. If you are a vendor not sure how goes but do not drop off samples. I made that mistake a while ago and got no call back and when I call to inquire about the process I was told that they do not have any of my samples. Say goodbye to many many samples of hash down the drain.

I’ve been waiting awhile to write this review even though I’ve been a very regular customer for over a year. I have a mostly love relationship with Magnolia.
Pros: no bulletproof glass. You can actually touch the buds, they don’t treat you like a criminal. Most of the budtenders are really nice, polite and knowledgeable. They usually have a very large and varied selection of both flower and concentrates. Their prices are decent, and the rewards program is a nice perk.
Cons: The wait times are RIDICULOUS, I just waited 40 minutes. They were giving out free prerolls to those who were waiting, but didn’t give me one. Minus one more star. Most of the bud tenders are awesome but a few are utterly awful. Terrible attitude, absolutely no knowledge of the product, no quality control. Pay attention and cheer up, you sell weed for a living for crissakes. Some of their high grade flower is terrible. Smells nice, looks nice, smokes like sh*t, I find I get better weed from delivery and other clubs in the area, but the quality of their concentrates is mostly fantastic.
Lastly, Magnolia, you are not allowed to advertise one price on your website and when you arrive, that product costs more than advertised. This is called a Bait and Switch and it is highly illegal. Should a decent sized group of customers get together and file a class action lawsuit in violation of this practice, you’d find yourself in hot water. It’s happened to me on multiple occasions, and the online price is never honored. I’m tired of it. Quit hiring stoned monkeys to manage your website.

What one unsavory experience can do…
If Magnolia Wellness indeed uses Unilocal as a tool to improve their service, I hope someone is taking note. MG managed to lose 2 patients in one day — one of them long term (and I’m referring to TWO separate visits in ONE day). What kind of customer service was on hand yesterday afternoon (12/​19/​2015)?? By the looks of it, out front at least, certain staffers manners appear tainted by the use of pcp or the like. Good business 101: Front Desk & Express staff should be the strongest links in customer service, not the weakest.
With so much dispensary competition in the region you cannot afford to lose business behind petty and immature behavior which includes inequality of customer treatment, a highly negative demeanor and ‘customer service skills’ laced with hostility. Sadly, yesterday was a first for my friend. For me, however, I’ve had the displeasure of having to interact with that unsettling teen you had posted at the entry point on more than one occasion. Perhaps that should be the take away: Do not employ your most disturbed staffers as the initial contact without making sure their condition is properly stabilised?
So, yes, we were once pleased customers. And it may seem petty to share the essence of our experiences with you but surely you must realize one can attract and attain more with honey than vinegar, or piss, as it were;) Neighboring dispensaries seem to have caught on to that fact pretty consistently so our cash will flow in that direction from now on.

Good experience overall. Great service with regards to knowledge, atmosphere and product. The location is kinda weird but I got a nice hook up for being a first time patient… Enough to bring me back for sure

Despicable. It states clearly on their website. On their door and here on Unilocal that you close at 8. It’s 7:32. Some of us don’t get off until a specific time to get to your establishment. Why are you closed? Not cool.
Straight up refused entry even though there are employees and guards at the door. Very unprofessional.

so ive been here a few times. Always pleasant. My first trip there was actually my first dispensary visit as i just got my car 1 hr earlier. Anyways, visited yesterday ¹¹⁄₁₁ and specifically asked for the huge nug in the 707 headband, the bud tender looked at me like you dont want that man, thats all stem. sure enough it was all stem! i havent had one budtender at any of the 15+ clubs ive been too. Appreciate it.
Update 11÷22÷15 i just went back again on ¹¹⁄₂₀ and got the same person his name is jason. He got me a deal and changed up my order again! I walked in with my mind set and he showed me some stuff i couldnt say no too.

First and last time setting foot in this place! First of all, they’re a nightmare to find. Gps took me to the wrong spot like three times and I actually had to call to get directions! It’s absurd that they’re in the back of this random ass parking lot with other businesses. So I ignore all of this because I called ahead and they had a pretty good selection of sativas and you get a free gram on your first visit and walk in. The check in process was fairly simple, but when I got to the room to wait to get called up to get weed the black female security guard with dreads was all over me about my cellphone. Honestly, having a no cell phone policy in a place where you have to wait fifteen plus minutes before you can see someone is absolutely ridiculous! Having a no talking on your cellphone or listening to music while inside is totally reasonable but no phone at all is absolutely ridiculous! When I went to complain some girl (who I wasn’t even talking to btw) got super aggressive like that’s our policy and its non negotiable if you need to use the phone you can go outside. BITCH PLEASE!!! YOU can go outside, hoe. You’re ridiculous cellphone policy is losing you good paying customers. Either do something about the wait time or revise it so it’s not so strict and people don’t feel uncomfortable and have people standing over you watching your every move because after today I vow never to come here ever again!

Thanks Magnolia! Every part of my visit was great and handled professionally. I met with bud tender April who was very helpful. I like their daily deals. I’ll be back!

Budtender #794 you are the most knowledgeable person at magnolia ever! Simply smart cute and fun! You rock

Had my atm card and pin stolen from using their ATM machine. $ 1300 was pulled out of my account within days. Thank God I caught it in time. When I told the staff here they just shrugged and did not GAF.
Ordered something via express online and when I got there I learned it had no THC so I asked to change my order. «Sorry no refunds, it’s medicine». This is before the transaction had even completed by the way. Nice.
Always a wait here, high prices, and shady management make this a second class dispensary.

This place was so convenient! The medical assistant was awesome and so helpful and I was pleased with the services!

The aroma of Magnolia’s flowers wander far beyond their entrance. Just follow your nose and your will end up being Nellie’s Soul Food and right into Magnolia’s door step. Plenty of free parking and bike parking in their private parking lot. The entrance is guarded by 1 – 2 guards depending on the day and time. The guards are always friendly and go out of their way to open the door for you as you enter. Walking into Magnolia is a lot like a «clinic» unlike those dispensaries that are deemed a «club.» The mood is calm and welcoming. There are bowls of jolly ranchers and mints for your waiting pleasure and a smiling employee ready to take your ID or verify your prescription. First timers get free gram with $ 30 donation (purchase) or half gram with any donation. Sweet deal.
Next you receive a number and go through the next door to the waiting area, purchase area/​express lane. Here you will find comfy seating, water, sometimes fruit and pastries and sign up sheets for their free patient services which include barbering, chiropractic, massage and acupuncture. I’ve had the massage, best 10 mins of my life and a friend of mine got her hair tapered and it was precise and feminine.
On to the bud.
Their menu changes almost daily and is printed on paper, shown on a digital screen the waiting room and displayed on three different chalk signs. Separated by Flowers (top shelf or organics), edibles, pre rolls, hash and oils. I am always pleased with the variety of Indicas as many clinics don’t seem to carry many Indica strains. There are specials everyday.
Monday– Free Pre Roll
Tuesday-​$ 25 house 8^th
Wednesday — Heavy 8^th day
Thursday — Free edible
Friday– Facebook Friday
Saturday-​$ 25 house 8^th
Sunday-​Heavy 8^th day
The menu for edibles here is huge from chocolate covered espresso beans to snicker doodle cookies, they have it. They also carry Vaped Pen line and are knowledgeable in using it and are happy to demonstrate how to pack and clean your Vape Pen.
Like other Clinics they do offer loyalty points and are good at helping you find the right Meds for your needs and your budget.
Magnolia Wellness is by far the most wholesome marijuana clinic I have been to. Always involved in community outreach and delivery quality products to their patients.

I love this place. I’ve been to several dispensaries and this is by far my favorite. The budtenders are knowledgeable and patient and they have a vast menu that fits anyone’s needs. There is an ATM machine on site that they will reimburse you for using. The security guards are cool and positive and encourage people to take advantage of all that the wellness center has to offer. Free haircuts,
free chiropractic and free massage! It’s so cool!

Magnolia is more than just a cannabis «store.» After our family doctor requested we put my mom on medical marijuana, I contacted the clinic by phone and spoke with Katie, a manager. She answered all my questions, listened to my concerns and gave me a wealth of information. She invited me to stop in with my family, who had a lot of concerns.
We met with Katie and she went over everything again with my father and husband. What struck me and my entire family was how kind and caring Katie was and continues to be. One of the highlights of my month is our visit to Magnolia where I get to see Katie. She is very special.
The entire staff at Magnolia… front desk clerks, security guards and «sales» clerks… are all kind, compassionate and caring. We have yet to meet one unkind person.
The quality of the products sold here is the best. They lab test everything and there is a WIDE variety of products from which to choose.
Most importantly, the staff (primarily Katie in our case) is there to listen and help «tweak» dosages and products. They give you all the time you need with product counseling.
There are various discounts and you build points to redeem on future purchases. Everything is computerized so there is never a need to do anything except show your i.d.
And something that is VERY important to me… SAFETY! There are several security guards on duty at all times. In addition, the clinic does not budge from their rules.
I HIGHLY recommend Magnolia. It truly is a place for wellness.

Haven’t written a review for any clubs yet… THIS ONE IS THE EXCEPTION! By far one of the best places I’ve been too. Great Selection of flowers, quality is also outstanding. Budtenders have all been great as well.
I am a combat Vet, so I get 10% off. Got it the first time… said it would be automatic now that it was in their computer. Next time I went in, I wasn’t given the 10% and didn’t even think about it until I had driven all the way back to Antioch. So I took my receipt in the following time and showed them my receipt, that they never gave me my 10% off. I was PLEASANTLY SURPRISED at how they handled my situation. I GREATLY APPRECIATED them giving me 15% off my meds that day, a free pre-​roll, AND they even went back and fixed my 10% they missed and put it into points for my rewards.
I would HIGHLY RECOMMEND that you go here if you have not yet. Looks like a sketchy area, but looks are deceiving, great building, great people. I will keep going here for sure.

Magnolia Wellness is a nonprofit collective that specializes in its patients… & that’s exactly what they do…
Management and staff have always been very accommodating to my needs.
To add to the wonderful staff they also have THE BEST medicine in the area (everything is lab tested for safety)… The concentrates are unrivaled bc of their high quality. No other club in the bay is going to treat as well as this collective does… No other club:)

Ok if me and my 3 friends all say we don’t want to go to the express window. Don’t fucking ask us to still go their and then rush the shit out of us. The budtender was bitching left and right because we kept making her walk to the front counter. Wish we could squeeze weed to see if dry. They also always have baby nugs. I only buy wax here now.
The only day worth going is Wednesday and Sunday but their is still a high chance of small dry nugs.