Kenny Truong – Team Fast Agents

Kenny and Mayury make a great team: they were incredibly supportive of my efforts as a buyer in a competitive market and really went the extra mile when the seller and seller’s agent fell short on fulfilling their obligations. I had great transaction advice as well as sincere moral support, could not have asked for more.

The very mention of team Ken and Mayury brings a smile to the members of this household. After deciding to sale and choosing Climb to represent the process, there have never been any regrets. Here are a few reasons why:
1. Before meeting the team; it was the credentials of the lead agent Kenny Truong and the reputation of Climb that provided insight that this was the guy needed to meet our expectations.
2. Climb was also chosen because, Ken had many great ideas. Completing the team in concert with Ken is his partner Mayury Bounprakob, who was the Project Manager entirely. Our process was probably one of the most challenging because of timing and government interference with interest rates. Mayury was always on top of whatever hurdle was thrown our way with a calm word, explanations of the process, lending an ear for questions and anything that needed to be addressed or handled professionally.
3. There are actually several instances where Mayury and Ken did something special. For starters and this is uncommon, as noted by many whom I’ve shared this with. When the house was first listed, the first opening was a «Soft Opening», which entailed Ken and Mayury canvasing our community (door to door) to invite each neighbor to a party with food, drink and dessert to introduce our listing! What a nice way to set the stage and environment of launching the home to the public, which was also covered by our Agents.
Another instance that I must mention, which I shared with Mayury already is when… the process was in pending mode and our Buyer was coming from the Los Angeles area. To be clear — I am located in the Oakland area. At the same time, Real-​estate regulations dictated a change in the process that was not commonly known by all parties involved. I later learned that Mayury saw the challenge and rose to the occasion by spending extra time to learn how to approach and resolve this new situation — quickly. I feel fortunate that we had a watchful, intuitive and professional Agent who took the bull by the horns and alleviated the stress that was associated with that part of the process for everyone! BRAVO!!!
4. By now — I have made it abundantly clear — that I Would Recommend and Choose the Team of Ken and Mayury, without question??? Feel fortunate if you do!

Kenny’s a hard worker. He loves what he does and takes pride in being very responsive. He’s not the top-​producer in the Oakland for no reason. He’s earned his spot at the top by working hard, being knowledgable, using technology efficiently, and making it a commitment to know as many A-​players in the game (lenders, lawyers, service providers, etc) as possible. His partner, Mayury, who comes in at the later part of the deal to help with closing is awesome also. She’s super pleasant and very efficient. Both are great team together.

This was the one of the WORST experiences I’ve ever had. I made the mistake of choosing Kenny #WackAgent as my realtor for my first home purchase. I found the home myself, showed myself the home. Reached out to Kenny and asked for professional advice on how much to offer. He emails me a list of comps, but doesn’t give me any advice. I had to remind Kenny to put the offer in TWICE! No apologies, just some bs about how his intern dropped the ball. So midnight the day of when offers were already due, I signed the offer through docusign before I went to bed. My bad. I figured Kenny was a pro. My offer gets accepted. I then notice Kenny forgot to add a loan contingency to my purchase agreement. I bring this to his attention and ask him to call me. Instead of a 2 min phone call to sort out his mistake, he argues with me through email for 20 mins about it. I eventually had to screenshot where he messed up and threaten to back out of deal for him to fix it. Once again no apologies, just some bs about a glitch in his app. The ONLY thing Kenny did right was refer me to an excellent Loan officer who had experience with VA Loans. I had to sort out some credit stuff. All good. Loan funds. The escrow officer he chose however, apparently told the sellers agent that the tax lien on the property that «nobody knew about» could be handled outside of escrow; which is insane. So now my loan is about to get unfunded, I have to switch to a title company that actually knows what they’re doing and I’m paying interest on a loan for a week on a property I don’t have the keys to. When we finally do record, I express my dissatisfaction with Kenny, hoping he would learn from his mistakes and not treat anyone else this badly again. I mean if it was up to him I would’ve either not closed or closed with someone else’s tax lien on my first home. He begins attacking me, telling me I had bad credit, blah blah. Dude, I did my part. I secured the loan and closed while you were off at a convention or buying dumbass bench ads. Kenny was absent most of the transaction. The smallest gesture of remorse would’ve made all the difference to me. No apologies, no thank you card, not even a handshake. In the end Kenny left the keys in a lockbox for me. I guess he calls himself fastagent because fast food customer service is what you can expect.

This is as good as it gets. I was in and out of touch with Kenny for a few months prior (while I debated whether or not to sell my home). He was never pushy or «salesy» which is what I expected from most agents out there. When I decided to pull the trigger and list my home, Kenny was extremely responsive and well-​informed.
It’s easy to distinguish Kenny from other agents out there simply because of:
— his outstanding work ethic (very personable, responsive, and flexible)
his knowledge and expertise of the local market (prior to appraisal, they gave me a spot-​on estimate of market value and walked me through the entire process)
his ability to fully leverage technology — his professional branding and marketing clearly shines above the rest
In summary: Kenny (and his partner Mayury) far exceeded my expectations and delivered on what was promised in a much shorter timeframe than expected. From the day I decided to sell to closing escrow was roughly 2 months (including moving, staging, listing, and closing escrow). They also helped my close friends find their home recently and they were extremely pleased with their experience as well. Bravo #TEAMFAST!
On a side note: Unfortunately Kenny’s work gets discounted frequently by disgruntled and frustrated home buyers due to the expected, competitive, Bay Area market. Although he markets and highlights newer, upscale developments, it also important to remember that the buyer’s market is beyond of his control. Despite the fact that cheaper homes = lower commissions, he continues to push for more affordable housing (check out his listings throughout the Bay Area that list for under $ 400K).

It’s hard to not notice #fastagent throughout social media and benches plastered with #fastagent throughout Oakland. Through curiosity, my fiancé and I looked up the hashtag to see what the deal was. After working with another agent for a month and not getting any results, we contacted Kenny through his website. Immediately, he sent us an e-​mail back asking if we wanted to see some open houses that we sparked interest in. Being first time buyers, we were nervous and had no idea what we were getting ourselves into. Kenny was patient and always available when we had any questions. He’s quite impressive, I’m not sure if he gets any sleep. He is very responsive through phone, e-​mail, text, and his website. When Kenny was out of town, his partner, Mayury stepped in and showed us a hidden gem. 21 days later, the house is ours. I cannot stress what a great team Kenny and Mayury make. We wish we used them from the beginning! We will be referring everyone we know to this great team. GO #FASTAGENT!!!

Kenny and his partner Mayury make an excellent team. They sold my house and found me a new house in 21 days (Yes I was buying and selling at the same time). They are very professional and the team they work with is outstanding.
To the person who thinks he is getting spammed. Just hit the unsubscribe button at the bottom of the page. :)

Complete garbage. Gets your email address and then spam’s you multiple times a day… When you ask him to stop, he doesn’t and just keeps emailing you. This has been going on for YEARS. DO NOT LET THIS BEHAVIOR GO REWARDED!!!

I had the pleasure of working with Kenny and his team on a purchase transaction not to long ago. They were all very professional and ultra responsive to any questions that arose. I would strongly recommend any buyers to work with Kenny in the Oakland area.

Kenny and his assistant Mayury were truly amazing to work with. Kenny completely understood us from the get-​go and was low pressure but informative and available when we needed help. He let us drive the search and go at our own pace, and when we found the right home Kenny swooped in and got our offer accepted the first time we made one! We were able to secure an amazing little home well within our budget in the craziest housing market on the planet. Awesome!
If that weren’t enough, Mayury was a god send after we discovered the seller’s contractor hadn’t finished a bunch of the work he said he had. Getting the contractor out to the house to finish what he had promised instantly became a total nightmare, but Mayury managed the entire situation with urgency and professionalism. She gave us daily updates, coordinated appointments at our new house, and even met me at our old place to pick up our keys when we couldn’t make it ourselves. In the end, when the contractor still refused to fix the last thing, she kicked him to the curb and sent their own amazing contractor to finish the work at their own expense.
We absolutely, without a doubt, would not be in our current home if it wasn’t for them. You guys are the best!

Kenny was awesome to work with!
He is the 2^nd realtor that I worked with in purchasing my properties. He worked hard helping me find a property that I’ll be happy with and ensuring that I was going to be paying a fair price. What stood out for me was that with my work schedule I’m never sure exactly the time I get off or able to leave to see a house but Kenny was okay with me providing his with short notice to view the properties.
He did have a preferred lender that he likes to use due to the closing ratio he had with them but was willing to work with the lender I choose even though I changed it up right when we got into contract (my fault on that).
But throughout the whole process he was very prompt at getting back to me and ensuring everything went as smoothly as possible! Even if it meant having his team come out to the property to meet with my inspectors and contractors.
The part that stood out the most was that everyone one that assisted me from Michael James Realtor came to meet me at the house when Kenny handed me the keys. Thanks Kenny and Mayury for all your hard work!
Defiantly would be reaching out to you guys when I’m ready for my next property!

I worked with Kenny for my home purchase in Oakland. He was recommended by Redfin, which I was using to search for properties. The entire process was incredibly smooth, to the point where I kept wondering if I was missing something. My previous home purchase took months of back-​and-​forth, but working with Kenny and team it was much better this time around. One of the things I really appreciated was how «plugged in» Kenny is; we did most of our communication over email, and he was flexible on text messaging and calling, too. I signed almost all of my documents electronically, which I really appreciate. When the seller didn’t accept our initial offer, I figured we were out of the running, but Kenny helped renegotiate a fair deal that the seller accepted. All told, we went from looking at properties to closing in just over one month which makes me a VERY happy buyer.

As far as Realtors go, Kenny and his team is the best I’ve ever seen. I found him on Redfin and we could not be happier with our experience. He’s incredibly professional, knowledgeable, and responsive, and immediately understood what we were looking for. After we had finally found the perfect home, Kenny and his sidekick Mayury Bounprakob did a fantastic job closing the deal. We felt very comfortable at every step of the process as they kept us informed and updated almost daily. We will use him again and again, and will recommend him to anyone looking to buy in the Bay Area.

As new Homebuyers, we were looking for an agent who is not only experienced, but someone who also is really up to date with what’s going on in the market, is easily accessible, honest, sincere and knows all the tricks of the trade. Kenny sure proved to be all that. He was very accommodating with our schedule and was always quick to respond to my calls, emails or texts. He was there for every Open House we wanted to attend to make sure he personally connects with the Listing Agent, which, what we believe, gave us a bit of an advantage amongst the other bidders, as the Listing Agent vividly remembered us and Kenny from the Open House. We had a multi bid scenario and we ultimately got our offer accepted. Kenny and his assistant Mayury were just wonderful in making the process as smooth as possible. Kenny has also the most high tech state of the art programs/​software that allow him to do all kinds of market research and make doc signing literally appointment free… We definitely recommend Kenny to anyone looking for a savvy, well rounded Realtor!

Kenny takes «#fastagent» to a whole new level. I don’t think I have met any other agent as tech savvy and informative as Kenny. Not only is he on top of communication (will contact through email/​text/​phone/​FB/​Instagram), he’s also very knowledgeable with real estate market. Mention any home on the market in the area, he has probably already did his homework on the property and will tell you everything else you need to know.
My first purchase experience: Looked at house, consulted Kenny on various aspects of purchasing, trusted his insight on how to bid, and even got some money back due to the condition of the property after inspection. Paperwork wasn’t overbearing due to Kenny’s use of technology. Followup and status updates were crucial during the process and I can say his services did not disappoint.
I mostly appreciate Kenny’s ability to efficiently and effectively work with his clients. I am very impressed with these qualities and can say that Kenny stands out from the rest of the agents I have encountered. Thank you Kenny for your professionalism!