Keen Construction

Our new kitchen was a labor of love. Charlie did all the labor and we LOVE it.
We have had several contractors do work on the house since we purchased it 2 ½ years ago. None of them were considered for this project because we were not happy with their work, for one reason or another.
From our first meeting, Charlie gave us the feeling that he was the best general contractor for our kitchen remodel. After interviewing several contractors, we decided that our gut feeling was right and we chose Keen Construction. Once we made our decision, we added a bath remodel to the kitchen. Then, when the work started, we added several other projects. Charlie took it all in stride and fit all the work into his initial schedule. The work was done on time, on budget and looks fabulous.
Charlie is the first contractor that we have asked to do additional work on the house, and probably the only contractor we will use from now on.

We hired Charlie to build a new bathroom, sun-​room and deck. He did a fantastic job and we are very pleased with the results. The project came in right on time and close to budget. He worked very hard, kept good control over the sub contractors and was considerate of our desire to live in the house during construction. He did a good job in working around our schedules. When unexpected things arose, he handled them well and worked with us to find solutions quickly. We found him to be honest and trustworthy. He also was very good in managing the permitting authorities in San Francisco — no easy task. We definitely would recommend him for others and would hope to use him again in the future.

Charlie Keen is a very organized, hard working, patient and focused general contractor. He completed the rebuilding of our back stairs on time and exactly within his estimate. I give him the highest marks for his diligence and competence. In short, he should be the first person you call.

Charlie Keen just finished a fantastic complete bathroom remodel for us in only one month! This was our first remodel, so we had lots of newbie questions, and he very patiently walked us through the process. We gave him a picture of a 1920’s style bathroom that we liked, and he made it happen on time and on budget.
The subcontractors he brought in were all considerate and professional. The tilers painstakingly corrected a manufacturing defect in the floor tile we picked out without running over schedule. The work is all excellent quality, and Mr. Keen shows great attention to detail. He even went to the extra trouble of restoring the antique hardware on our bathroom door and fixing the lock that had never worked despite the fact that it wasn’t in the scope of the project. We are completely thrilled with our new bathroom!

We are just finishing up our third major remodeling project using Keen Construction. They have built a backyard deck and remodeled/​added two skylights for my in-​laws, remodeled 4 closets and 2 bathrooms, put in hardwood floors in our bedrooms this fall and acted as our general contractor 2 years ago for our massive kitchen and master bedroom, bath and closet remodel right before our daughter was born. We called a LOT of his prior clients before hiring him the first time and all reviews were stellar — including and importantly at the time several families that relied on him to do major remodeling right before the birth of a child — he really does know how to work with people and takes ownership of all the work done by him or under his auspices.
Charlie Keen is truly the most professional dependable and easy person to work with that I’ve ever encountered in this arena. His work is the highest quality and when he subcontracts another professional, such as a plumber or electrician, they too are of excellent quality. He’s lovely with our toddler and cats, nice to our neighbours, pays attention to the details, gives fair priced and very detailed estimates — we’ve never been surprised on costs, even on complex jobs where we made changes midstream. He also has hustled to get through all the hoops for our permits, as well as two other projects in our condo building. He merits our highest recommendation.

I hired Keen construction and would never hire them again. The owner, Charlie, is unreliable at best. I would never feel comfortable trusting this man to be in my home… nothing more to say. I suggest finding another contractor.