International Aquarium

Today my son and I visit International Aquarium to see what he want to buy for our fish tank. He pick a white crayfish and the price was mark $ 12.99. He was so excited to purchase the crayfish. Once we got to the counter the owner said oh no we can’t sell it at that price it should be $ 30 or $ 20… Then he go I’ll let you have it for $ 20 with no tax… Take it or leave it. I did not want to blast him in front of my kid and also my son mind already so happy so I bought it anyway…

Overall bad service unless you wanna buy something then the people will be super nice obviously because they want your money badly. Personally I have bought flowerhorns from here and they definitely live up to the price. The size of the head growth is absolutely amazing. I’ve bought flowerhorns from other people that tranship from Thailand but the flowerhorns that come from here have way bigger heads so overall ³⁄₅ just because of the horrible service.

Zero stars ! This place is so unprofessional. The owner is very rude and ignorant. I think they are also doing some illegal activity as well, not just selling fish ! If u catch my drift. I’ll be reporting this place ASAP. This place needs to be shut down. The poor betta fish are kept in terrible condition. All the care about is making a sale quick, they are not nice to their customers at all. They also sell puppies for a very high price ! And they don’t even let u hold or pet them. This place really is terrible. ZERO STARS

AMAZING DEALS and a great variety of fish’s as well as fish tanks just got my new 55 gallon tank for a great price and a 20% off my purchase great find on craigslist. Also great customer service they helped me out with a little knowledge on what things i need and whats the best. Guaranteed customer for life!

I started coming here on a recommendation from a friend. He has had good luck with them, but my experience has been regretful! Customer service here is awful! I was ignored during my visits. After 20minutes I asked for assistance, which I begrudgingly got, to purchase three fancy goldfish. After one week the fish were showing signs of a fungus and after two weeks they were dead. I called the store to inquire about replacing my fish or refunding my $ 125. The women informed me they offer no promises and hung up on me. The fish here are beautiful, but I will not be returning.

Very good customer service. The fish tanks were clean. The only thing is the prices for fish are pretty high, but overall it’s really nice. The workers were nice with helping me with my fish.

Shop is clean so are the tanks. But the fishes are way over priced. Ppl working there are nice.

I just got 2 beautiful goldfish and they’re very healthy and the guy who helped me was very nice !!!

Looking for a good place in the East Bay area for fish? This probably isn’t your best bet.
The space is actually much bigger than I expected. There’s a saltwater display tank, but all the rest are freshwater. They do have a large selection of aquariums, but nothing I’d call high-​end. They have your usual basic supplies (similar to what you’d see at a Petco).
The rest makes me sad: What must have been 8 – 10 puppies all placed in a tiny playpen near the front door, rabbits being kept in cages so small they can barely move, and birds that were looking really terrible. It just didn’t seem humane whatsoever.
If you’re looking for a better local aquarium store, try Aquatic Collection in Hayward. For puppies… please, please just go to the shelter and adopt one.

I seriously wish there was a zero rating for this store. The prices for the fishes are way way way too steep, being that my boyfriend works at a pet store I am pretty knowing of prices.
But I want to talk about the puppies and the conditions of which they are housed. This place is treating the puppies so poorly that it disgusts me and I couldn’t keep my mouth closed. I even asked the lady if what she was doing was legal and up to that point she had understood English perfectly, so ironic. These poor, TINY little puppies had absolutely no bedding, no water bowl and no food in their bowls oh and did I mention that they were in a FREEZING cold bathroom? No, I didn’t mention that, well that’s where they were housed. These people deserve to have their license taken away from them. I am totally for animals in cages, in fact my puppies are in cages when I am away, but they have a bed and blankies so that they’re comfortable and don’t hurt their tiny little paws by slipping.
It’s also funny that they don’t allow an inquirer to touch or get to know the dogs on a more personal level before spending your entire months rent on them when they aren’t even vaccinated yet.

This rating is purely based on their aquarium, not their puppies or birds. I didn’t see and dogs being sold here and the sparrows seemed fine in their cases. So, onto the fish.
They actually have a decent selection and the tanks are very clean. I just got some bee shrimp from them ($ 4.99 so cheap!) and hopefully see how they do. I wanted their cherry shrimp as well but the kid who helped me didn’t seem to know how to work a net and was trying to catch it with his hands… he gave up and said sorry he couldn’t get it (WTF?).
Overall, the customer service wasn’t okay but they’re Asian so I’m kinda used to it. Lots of yelling in Cantonese haha.
I would most likely come here again depending on how the shrimp do.

Dont buy the puppies here! My friend had previous purchase two super cute puppies (at different time). The first time he bought a puppy here and took it to the vet that the owner recommended, he found out the puppy was sick with some type of illness so she went back and got a refund.
Just last week or two, i came in and there were some cute puppies again but i felt so bad for them. They looked so sad and depressed! i mean i would be too if i was stuck in a small cage all day long with nothing to do! I dont understand why cant they put toys in the cage or put the puppies in a bigger cage so they can have room to run and play!
my friend she bought another pup that was freaking cute and took it to the vet that they referred her to and the vet said that the puppy is in poor health and dont keep her cause she is sick! The doc couldn’t diagnose the pup fully yet since it was like a complimentary visit but that’s still a bad sign already that this place sells cute puppies but in bad health!
buy/​shop at your own risk

I wish I could give this place a ZERO but I’m forced to give it a 1 star! Ugh! I was washing clothes around the corner and my boyfriend and I walked by this place. ONLY to see that they sell puppies. not just that BUT that they sell puppies in horrible conditions! These BIG puppies, which looked like labs, were in a tiny crate. Full of shavings AND had a small bucket of nasty water. The water looked yellowish/​greenish… I mean, come on! If your going to breed and sell, please do it responsibly! I mean SHOOT, don’t breed at all! After almost barfing, I walked by and noticed the guinea pigs they had… umm… NO FOOD! I asked one of the workers «why are the guinea pigs without food», his response «they eat too much» SERIOUSLY? One of the guinea pigs looked a tad skinny to me! Okay, as I was about to vomit again, I noticed birds… birds… and more birds… ugh! Okay, after that I couldn’t walk much more. I had to turn around and walk out.
I did see a man purchase two guinea pigs and with those guinea pigs was a glass fish tank that he purchased to keep them in! :(REALLY SAD! Please, stop selling animals! Please go to your local shelter and see ALL the animals that get dumped because places like this sell these poor little furry guys…

There’s a lot of comments here saying this place is dirty. Well I came in today it was actually very clean. But that’s besides the point. I came in here to look at their puppies. An elderly couple came in asking for a price on one of the puppies and as soon as they heard it they ran out. Money isn’t an issue for me. So I asked the woman how much one of the dogs were. She said «500» and I said «Ok can I see it first before buying» this dumb twit said «No» so uh what am I supposed to do? Give her 500 for a dog I can’t even pet let alone look up close?. These people need to learn more about business and manners.

I have purchased many fish and supplies here. The fish are a little more money than petco or petsmart, but these fish are a lot healthier. Great variety and rare fish on display. BEST PLACE TO BUY FEEDER FISH!
Turtles are cool as well, and the Birds are fun to look at.
If recomend this place.
The people that work here are also very friendly and knowledgeable. Must be a family business, grandpa sometimes helps get fish for you.

This is a store that deserves a negative rating. I have gone to this store at least 5 or 6 times and have bought fish (including some expensive ones), aquarium supplies and pet products here. Each time there is a female asian manager who just has the worst attitude — she may be the owner or related to the owner. I am asian myself so this is not a race thing. Each time I have tried to overlook her attitude. Not this time.
My 5 year old son’s goldfish died so I went to replace them. I only wanted one or two fish (they were 6 for $ 1). There is no sign that says individual price or minimum purchase so I asked for 3 fish from a different store clerk that was working there. The asian woman piped in that it was still $ 1 even if it was less than 6 fish. I said it didn’t make sense, but that it would be fine. I asked if I could buy 6 and return the 3 fish I didn’t want so I could chose them. The clerk that was helping me said that this would be fine. The clerk snatched 6 fish for me from and placed them in a bag. Then the asian manager snootily said «no picking» even though she was not involved in the sale. Mind you that there were 4 people working and only one other customer in the store who had already been served and was just collecting his purchase.
This is a store that deserves to go out of business! Do not shop here unless you like being treated very poorly and with an attitude.

Dogs displayed in the bathroom and a cockatoo who is so stressed that he is goong nuts and biting his feathers out. I went in once, had to leave and im not like a crazy peta person. Wanted to run in a free them. Would have been the dog undergroind railroad

I stopped and visited International Aquarium for the first time this week, after driving by many, many times. I was surprised to see that they sell dogs, as most people avoid buying dogs in pet stores to avoid supporting the puppy mill industry — there was a fancy dog in a small, padlocked exercise pen with a cover, which, while clean, was not a lot of space for the dog to turn around and move. The dog was trying desperately to get out.
They had a lot of supplies, fish tanks, and very large bird cages for sale.
There was a cage with two Cockatoos in the middle of the store — one of the Cockatoos had badly self-​mutilated himself, and chewed off most of his feathers, exposing large bald patches of skin. He looked at me through the bars, chewing his feathers. Whether he was bored, has a hormonal condition, or is ill, I don’t know (these are common causes of feather chewing). The Cockatoos could have toys and a couple additional perches which might give them something to do, rather than bite their own feathers.
They had a lot of birds for sale, including pigeons, which made me really sad. There’s a huge homeless bird population in the SF Bay Area, and MickaBoo (companion birds) and MickaCoo (pigeons and doves) are two great rescue organizations that end up rescuing a lot of birds that end up in the animal shelters.
Please don’t buy birds or dogs (or hamsters) from this pet store — there are so many fantastic rescue groups all over the Bay Area where you can adopt and you will truly save a life.

they werent kidding when i read a review that youd have to be a fool to purchase fish here. ive never seen fish so expensive. feeder fish, which should cost no more than 13 cents were a dollar each here!
no customer service was provided, and not even sure if any employees were present. the fish were mostly for larger aquariums as in 30 gallons or more.
it is true they sell puppies, mostly small breeds that ive seen here. they didnt have a price tag or description and im sure they would lie to you to make a sale. for example, telling you the puppy is 2 months old when its really 2 years old!
unless youre balling out of control, then go ahead and make your fish purchase here since they did seem pretty healthy.

I LOVE PUPPIES… I JUST LOOOOVE PUPPIES. Every time pass by this place, before I can even utter a word my fiancé says «No…we are not going in there». Dammit…
It’s clean and they have a nice selection of things. However if you want to wash your hands after petting a puppy or use the restroom you’ll have to dig deep. I think that’s a pretty unfair rule…