Idle Hands Baking Company

I really wanted to love this place like everyone else but instead after a phone request and email inquiry more than a week before my occasion, I did not hear anything until the day before. Totally unprofessional. James and the Giant Cupcake is a better fit and professional.

I would actually rate them zero stars but Unilocal requires me to at least put in one star to write a review. This woman (Rachel Devlin) is unprofessional and unreliable. I do not recommend her to anyone.
I contacted her 10 days before my daughter’s 3^rd birthday party inquiring about cupcakes. After several days of back and forth emails about pricing, I placed my order and confirmed the date and time of our party with her. She confirmed the delivery time would be between 10 – 11 am that day. (Our party was starting at 11 am)
Party day comes, 10 am, 1030, 11 am, no cupcakes. I gave her a little time to be late, but by noon I had a HOUSE FULL of 3-​year olds and still no cupcakes. I left her multiple voicemails on both phone numbers I had listed for her. I was not able to get in touch with her at all. I began trying to find another bakery in the neighborhood that was open but had no luck so eventually I was forced to run to the grocery store and buy 4 dozen (mediocre, not-​vegan) cupcakes for my guests. I missed half of my daughter’s 3^rd birthday party being stressed out about f-​cking cupcakes.
By 3 pm all our guests had left. Around 430 PM I was laying down with my daughter for a nap and our doorbell rang. I was half-​asleep so I didn’t answer, but then my phone began ringing. I answered and someone said «Hi, were you expecting a cupcake delivery?». The woman said she was only the delivery person, and that Rachel had called her after getting my voicemails. Rachel had mistakenly thought our party was the following day. The delivery woman then says «So I’m going to assume that you don’t want me to leave these?» I nearly lost my shit.
Ok, so Rachel made a mistake. It happens. I was about to come on Unilocal and write her a negative review immediately, but I thought I would at least give her a chance to personally apologize, try to make it right, etc. It has been nearly 2 weeks now and I NEVER HEARD A WORD FROM HER.
Unprofessional, unreliable, unapologetic. Stay away from this business.

Planned a co-worker’s birthday, she can’t have dairy. Rachel’s cupcakes were right up her alley. They were so delicious and presentation was really great. I loved how Rachel delivered on time. Will definitely order again form this baking company. KUDOS!!!

Worked with Rachael on a cake for my son’s 1^st birthday party the theme was pirate. She did a great job on the cake, the design and everything was really cute! She even hand delivered it herself from Oakland for an additional fee! Thought that was very nice.
The cake itself was chocolate with a cookies and cream filling. It was pretty tasty and we got a lot of compliments on it, I liked how she made it gluten free too. It fed about 60 guests which was good.
I would say I was a little stressed getting in touch with them though, because first they were out of town which was fine, but then they were having technical difficulties and i emailed several times and left many voicemails but no response! Finally I went to their contact form on the website and then she contacted me back! It was nice of her to give me her mobile # as well after that. It was hard to get in touch with her for about a week and a half though during the time while they were having issues, but besides that, the cake was good and everything was smooth after that. Thanks Rachael!!!

We have ordered birthday cakes from Rachael for the past 3 years. And every year, she has delivered an amazing, delicious cake that our guests all rave about. This year, she really hit the mark with a beautifully decorated Angry Birds themed cake – it literally blew us away!

The «mostess» cupcakes… what can I say about them other than «YUM!!!»
We had 2 dozen cupcakes for our wedding on July 30^th. 1 doz. vanilla with chocolate filling, 1 doz. choc & vanilla. We asked if instead of the swirl of frosting if it could be little Jolly Rogers (our wedding was pirate-​themed and held right on the beach). They were awesome! We had quite a variety of different ethnic groups, some of whom know what TRUE chocolate is all about. They loved every scrumptious bite!
We also had a dozen mini pies — 6 strawberry and 6 key lime (red & green, port & starboard). These were a little grainy feeling and VERY heavy (which is why only the 4 stars), but they were still pretty tasty. Nothing off-​putting to be sure.
Delivery was prompt, courteous and friendly. Prices were a bit more than we were expecting, but still within our budget.
Overall, a definite hit! Thank you!

The best part is the cake. As others have said, it is extremely moist. The frosting has a slightly oily mouthfeel to me. Overall, the cupcakes are delicious, not overly sweet. They are a little on the small side, compared to those from other vegan cupcake shops locally.
I like the velvet flavor the best. Chocolate and carrot cake are also great. Lemon is my least favorite of the ones I tried (a flavor that is usually my favorite).
My husband couldn’t believe they were vegan.
The delivery was punctual. Rachael was professional and very nice.
I love Idle Hands!

I had Idle Hands cupcakes at my wedding on June 18, 2011. We did the chocolate stout cake, lemon, and strawberry shortcake flavors. Rachael does a great job and the cupcakes were a huge hit. They were beautifully presented and her team set them up nicely. The cupcakes are reasonably priced and reaaaally yummy. I didn’t even tell people they were vegan but it’s definitely an added bonus.
Highly recommended, I will definitely be using Idle Hands in the future! Thanks Rachael!

I’m not really a sweets kinda person, but these cup cakes make me want to gorge myself stupid

My cousin recently got married and in addition to serving «traditional» wedding cake she made sure to get a vegan dessert for the reception (yeahh!). The vegan cupcakes from Idle Hands were so good — there was a strawberry one and a chocolate one and I had to HUSTLE to make sure I got one! It’s funny, because I’d say 98% of the guests at the wedding weren’t vegan but they sure did have a feeding frenzy on the vegan cupcakes. Watch out for my elbows when there’s cupcakes at stake!

Rachael the owner, is super friendly and went out of her way to deliver some awesome vegan cupcakes to my wedding. I was running around all day and didn’t even get a chance to taste these delectable treats (so I heard) but from the horse’s mouth, they were good.
She delivers all the way to Dublin, and it was most appreciated as it was a backyard wedding and we were all setting up or getting ready. She even let me use her cupcake tier the day of (bad planning on my part for not having one) which was a last minute life saver to say the least.
Support our local independent cupcakeries and order some today. :)

Just came back from a party with these amazing cupcakes. My mom and I split ours so we could try two flavors, vanilla and the red velvet. So moist and just amazing. My favorite part was watching a little boy ask if the cupcakes had any butter, eggs or milk. When he was told they did not, his eyes lit up and he ran to tell his mom. So sweet…

I eat bacon.
A lot.
I also eaten veal, chicken, all manner and variety of fish, horse, beef in a million forms, pig (oooooo delicious pig)… what I’m trying to say it that I’m the FARTHEST thing from a vegan you can get and you know what?
I crave these cupcakes.
No seriously… I bought one from her off the street from her little stand ages ago and didn’t know they were vegan. I was hooked. Got her card and hired her to do cupcakes for a party… it was THEN that I found out she was a vegan cupcake making machine.
I now make a point of when ever I’m in SF to stop by Wicked Grounds to pick up my favorite (Cookies and Cream) cupcake.
Rachel is a peach. An organic one at that. She makes a quality product that tastes so good you don’t have to say in hushed tones «Yeah, it’s good for being VEGAN…» You can say «Damn this shit is TASTY… huh? What? It’s VEGAN?! Woah…»

I had the pleasure of consuming a delicious pumpkin chocolate chip cupcake at Wicked Grounds in SF back in November. I housed it in seconds flat and was instantly sad once it was gone.
So of course, I contemplated having another.
The cupcake was moist, pumpkin-​y and absolutely divine. I’m glad that vegan baked goods exist and that Idle Hands knows how to do it right.

I bought a cupcake from Rachel at SF Pride and I told her I’d Unilocal her cuz the cupcake was «tha bizness»! I wish I were vegan, I’d probably be a lot more healthy.
Something to shoot for. At least I know that if I do take the plunge I’ll be able to get great vegan snacks!

so I have a dairy allergy so I am not usually able to eat many cupcakes as they are riddled with butter or milk, but these are really… like REALLY good
better than black china if you ask me. They are moist and the frosting is creamy not sure how they do it– good job idle hands…

I’m with the VelociRaptor on this one, I love meat, all meat, and all meat products…(in fact my nick name is Bacon) I also love baked goods. As the manager of a bakery in Sacramento, I see and taste a lot of goodies, I also have a lot of vendors looking to bring product into the shop… This is the only vendor, and these are the only cupcakes I have had on display and for sale for special events including a couple of 2^nd Sat events (they are a big deal here in Sac) The point being they ROCK, soft and moist, not to sugary or overly sweet, like a lot of cakes are, great cake to icing ratio, flavor, flavor, flavor, and more flavor… her Raspberry are made with Raspberries not red dye, the chocolate are to die for, and I have no idea what vegan cream cheese is made out of, but it makes some damn good icing…
If you have a sweet tooth, or enjoy a great confection, check out Idle hands and her fantastic little cakes, carnivore or hippie, I promise you will love them

I’m about to open a café in San Francisco and I’m so convinced about how amazing these cupcakes are that I’m going to have Idle Hands supply the café.
These cupcakes are so yummy and delicious that you can’t imagine that they’re vegan. But they are, so it makes everyone happy! And my life easier because I can sell delicious cupcakes and only have to find one amazing supplier!

O.K. Im about as meat eating as a VelociRaptor, but I cant get over how good these cupcakes are. All Natural Hippy and Good Tasting? Seriously one of the most mouth watering cupcakes I have ever had!
Hands down Bravo to the cook for making good for you taste good!

I was lucky enough to be a part the naming process of this lovely little bakery. Well, not really a part of the process. My opinion was asked however. I was also part of the testing audience.
Now on to the real review. I am not a vegan, will never be a vegan. That being said, I am totally addicted to the cupcakes. They are super yummy. I have no clue what Rachael does to make them so good, but I promise you will not be disappointed. I have lived in Santa Cruz and I go to Cal so I am well versed in the realm of Vegan baked goods both good and bad, and let me tell you these are some of the best. Good for dinner parties, weddings, birthdays, what ever, hell even just plain pigging out. Plus Rachael is one of the most kick ass people you will ever meet in your entire life.