Era Michael James

Vanessa and Ken were professional, responsive, and incredibly helpful throughout our home buying process, definitely a 5 star experience!
House hunting can be a bit daunting for many, but Vanessa and Ken gave us their undivided attention every time, even responding to my late night emails and texts. As we were first time home buyers, Vanessa and Ken were patient with us, as we changed our minds several times on what type of house we were looking for.
We made a few offers with Vanessa and Ken, as the market is so competitive. We had a strict budget and weren’t willing to go above it, and Vanessa and Ken were really flexible working with us, understanding it would take a few properties before we got a home. Every single offer they put in for us was easy, fast, and what we wanted — we never felt pressured to push harder or offer more if we were unsure. On one of the houses we came in second in a bidding war with 12 competing offers — and Vanessa and Ken followed up with the realtor everyday, just incase something fell through so they would know we were really interested.
For each offer we made, Vanessa went out of her way to actually call the selling agent to personally communicate that we were strong buyers — we really appreciated this given the stiff competition in the Bay Area. In the end, Ken was able to negotiate us an excellent rate and we closed within about 20 days.
We’re so happy in our new home and our experience working with Vanessa and Ken. I highly recommend them if you are looking for a fast, efficient, and effective agent. Thanks Vanessa and Ken!!!

We’re first time home buyers and had no knowledge of the process at all. We were lucky to have Kevin as our agent. I felt Kevin looked after us in our best interest, his offer recommendations were reasonable and all came with an explanation. He’s very punctual and responsive, which was a big plus for us. He helped us every step of the way, educating us, and ensuring we understood everything. To top it off, he had to deal w a difflicut and indecisive couple, while staying calm and composed.

My boyfriend and I were looking to take the next step in our relationship and purchase a home together. Kenny was referred to us by a couple of friends who have purchased their homes with the help of Kenny. Kenny works around the clock and is very responsive. I’ve heard stories of people searching homes for months, and putting in multiple offers before they get one accepted. I joked with Kenny that I wanted to buy this house in a one shot offer. and what do you know, we were able to win our first bid with Kenny’s expertise in submitting the offer. Our purchasing process was really difficult with the seller, as there were many different activities that occurred during the process, so Kenny was able to work his magic and get everything that was needed for us to close this home in time. I would definitely recommend working with Kenny, as he is very communicative, up to date with technology, and knows what he’s doing. He is truly a #fastagent! Thanks, Kenny! We look forward to working with you in the future.

My real estate rep was Kenny. He is a very tech savvy and intelligent man who did everything really fast and efficiently. I guess that’s the new era of service because of all the technologies available. I
I really appreciated Kenny’s professionalism. He answered all my questions promptly and even gave really good advice throughout the whole purchase process. I would recommend him to anyone I know. Not to mention he is one of the top sellers in the local area.
I can’t understand how the last reviewer left a 1 star and bad review, without any justifications or explanations. Why was this company so horrible? How do you back it up??? Makes no sense until you explain it.

Horrible company, horrible agents. Avoid Michael James Real Estate and any property they list like the plague. I’d give them negative stars if it were an option!!!