Douglas Parking

$ 15. To park my car and have it broken into with approximately ten other cars. Really, it was a great deal for a smashed window.
Really sad as we got to the car immediately after midnight and the attendant was gone. Along with my window.
Granted, nothing was in the car, so nothing lost. Except my parking money, time and patience while I go get a new window. Thanks Douglas Parking!

Garbage company. Wish I could give 0 stars. Flagrant, shameless false advertising/​bait-​and-​switch pricing.
I was overcharged at TWO DIFFERENT LOTS within the span of two weeks. Their street-​facing signs in Oakland do not display the current pricing. You’ll park there with a few minutes to get to work, walk to the sign, download the app, input all your information, only to find that the price you’re charged through the app is higher than what’s stated on the sign (not to mention the app has a «convenience fee» — what, exactly, is «convenient» about being charged an extra .35c for an app that’s already been bought and paid for and actually reduces the company’s recurring costs by eliminating the need of paid staff to handle certain transactions? I imagine this is very convenient — for them).
The Director of Operations claims they’re «having issues with their sign vendor.» That’s not my problem. Find a new sign vendor. You shouldn’t have changed your prices BEFORE updating your signs — how about you change the signs first and THEN update your pricing? The Director of Ops refused to refund my parking charges, so I disputed them with my bank instead. They are intentionally misleading people and refusing to update their signs or drop the pricing to match the signs until new signs are in place. They claim they’ve put «temporary» signs on them, but — surprise, surprise — most of these signs have been torn down, leaving behind no trace of an increased price until you’re already parked in their lot, 5 minutes away from being late to work, and stuck playing their deceitful game.
Absolutely predatory business practices, as you will read here in their other Unilocal reviews. There’s a reason they currently have a 1.5 star average review. They have no clue how to run a company or take care of their customers. But why would they? They’ve got a large market share in an industry where nobody really cares who’s running the parking lot, and people will always need a place to park, so they can treat their customers like garbage. For now, at least.
Well, Chris McGougan, Director of Operations, I hope you pay attention to what has happened to the taxi industry in this country, renowned nationwide for treating its customers like dirt, once companies like Über and Lyft appeared. Drastically reduced profits, drastically reduced market share, and many taxi companies gone under entirely, all because people hate companies that treat their customers like dollar signs and not people, and as soon as a better option comes along, they can’t wait to find the door and leave you in the dustbin of history. There’s always going to be a bigger fish that comes along eventually, Chris. I can only hope it comes to swallow up your awful company sooner rather than later.
Tl;dr: Flagrantly illegal false advertising/​bait-​and-​switch pricing. I’ll be taking them to small claims if necessary. Avoid this company’s parking lots like the plague!

I use Douglas Parking all over the area. I was hesitant at first, and then I found their app. It always does a good job of locating my lot. I recently got a ticket from Douglas because I forgot to put it into the app until a few hours later. They very kindly rescinded the ticket. I’ve run into the employees a few times and they have always been friendly.

As a worker here at Douglas parking I believe there is no better parking garage than ours. Park all day for $ 11 if you’re in before 9am. $ 13 all day if your in after 9am and motorcycles are $ 5 all day. Our garage is secure and if you ever stay late, You can pay ahead of time and pick you’re keys up from the building security and take your car anytime after closing hours (8pm) monthly parker are welcomed and we have a great crew that enjoys what they do.

Great place to park a bike.

$ 5 EVENT PARKING (OFF THE GRID)
Our small group carpooled out to Oakland to attend our first Off The Grid. GPS got us to the location without a problem and not seeing any street parking in the immediate area, we parked our Hybrid in the Douglas Parking Garage. It was a flat rate of $ 5 for the event.
The garage is very conveninet to the Oakland Museum of California and the area around the Museum where Off The Grid is held. It was a short walk to street level.
We found a spot almost immediately upon entering the garage. There were several reserved for low-​emitting vehicles and we were in our hybrid. However, several more of these reserved spots had cars abusing the up-​close spots and parking with their non-​hybrids. If the garage is going to provide spots for the low-​emitters, they should probably go ahead and ticket the people who violate these spots.
No tickets were visible on any of the offending cars.

I have a parking permit at the garage, and I pay monthly by auto pay, however they keep changing the policy about due dates and lock outs and don’t notify subscribers. When you call the office they give differing information. Customer service is non existent. This is a very poorly managed company.

This where my company parks the trucks we use, and also where I park my bike. It’s all valet, baby for 13 dolla a day. Across the street the outdoor lot/​garage is 10, so I use that one when I drive my to work. But I drive, like, a Toyota Matrix with a few dents (made by my HUSBAND — thank you very much). If I drove a Porsche or a BMW, I would park it here safe from thieves and people with keys. As far as bike parking goes? Guarded, and can’t beat free!

A very small parking lot located behind my work building. I never wanted to park there until one day I forgot my garage pass so I pulled in hoping I wouldn’t run over any of the glass that they never clean up. They never sweep/​clean the lot and I could have paid one more dollar to park in another lot that I know is much better & cleaner but they were full. A lot of riff-​raff walks by all the time too and I don’t have a lot of confidence that the lone attendant cares about the security of the cars.

Asked the attendant if my van was at $ 2 per 30minutes like cars but up to $ 15 instead of $ 12 or if it was just a flat rate. Just to make sure language wasn’t an issue I asked the question 3 different ways since the sign was unclear. After getting the impression it would cost me no more than $ 2 per 30 minutes up to a maximum of $ 15 I was really pissed off when he hands me back $ 5 on a $ 20 for 2hours and 40 minutes. Even though it is only a $ 3 difference, he lied to me and then when I ask him why he keeps saying it was up to 3hours and points to the sign. The sign says NOTHING about some 3 hour limit. So he lied to me twice. FkkK you Douglas Lot 58 at 15^th & Jefferson around noon April 28^th

As far as downtown Oakland parking goes, I’m satisfied. $ 13 for all day parking, $ 11 if you get in before 9am (usually the goal in downtown).
You just drive in and leave your keys in the car and they give you a ticket — then they take it up the elevators to the garage for you. It can be a bit slow getting your car at the end of the day.