Crane Management

Crane was very accommodating. Knowing we needed a place as soon as possible we applied for a beautiful apt and we got approved after a few weeks. Lots of people are surprised we got a place this quick, since there are many applicants applying for apts constantly here. We are from Hawaii and were living out of hotels. Maria is very nice and professional and Carlos is very prompt and accommodating. Now we can finally start our new life in the Bay Area!

No response to numerous calls about urgent repairs. No return of phone calls about tenant questions or concerns. Communal spaces are dirty and unkempt (previous management company had them swept and mopped once a week). Very disappointed with this management company and strongly advise others to search elsewhere for housing.

My friend and I were interested in an apartment they listed. We called them many times. Left messages, and sent emails with no reply. Finally we went to their office. The man who came to the door told us there would be a showing at 6pm that night. We got there early and waited until 6:45. Nobody showed up. The next day we went back to the office. He told us he was there and that there were 3 other parties as well. Which was clearly not true because we were there. He insinuated that he did not want to show us the property. Either Crane is scamming the clients who list through them, or they discriminated against us personally. We spoke to his manager, who was even more rude than him.
This is not the way to conduct business. Crane Management is rude and deceitful. I would recommend that you not use their services to list your property or find housing.