Continental Refrigeration

The Frieg went out ¹²⁄₂₃ OMG I was in shear panic… after UnilocalING several repairs serv I came up with these wonderful people not only did they come out THE SAME DAY but the where able to completely locate & repair the entire COMPUTER SYSTEM for my frieg THEY LITERALLY SAVED CHRISTMAS thanks so much GEORGE U R AWESOME I highly recommend them %

After calling 3 or 4 other listings, & being told the earliest they could get to me was 2 days later, I called Continental, almost expecting the same. Boy, I was surprised when I was told they could not only come out that day, but would work wit my schedule!
They arrived, diagnosed the issue, & fixed the problem in under 2 hours!
I would HIGHLY recommend these guys :o)

Great service, fast and responsive. I called these guys in the morning and the were able the accommodate the time I needed them to come by that same day. They took care of two of my fridges on site. Very professional and pricing is their pricing was actually a little better than some of their competitors in the area. For fridge problems definitely call these guys.

I called this company based on the positive reviews and found the initial interaction very positive. He came out and solved the issue quickly and all was good. He gave me the receipt and said the repair was guaranteed for 90 days.
Low and behold, less than 60 days later, the fridge stopped working. I called him back on a warranty repair. He said it was going to cost another $ 300. I reminded him of the warranty but he told me that some different part was broken and the warranty didn’t cover it. This seemed suspicious considering the exact same thing was happening.
He said he was going to do me a favor by fixing it for free, but this wasn’t a favor since his warranty was still in place. He told me he would be back in 48 hrs to do the repair. He finally showed up 5 days later to do the repair. 5 days with no fridge/​freezer is especially inconvenient with a 3 year old and 6 month old.
Fast forward another month and the freezer is starting to run too cold, food has frostbite, and everything in the fridge is freezing.

Made an appointment the day before and George came within the scheduled time slot. He was very friendly and quickly diagnosed the problem. The circuit board in the refrigerator was fried. He said he’d go back to the office and bring back a replacement board in 25 minutes. He was very thorough and insisted on wiping down the insides of the freezer so that there were not water drippings that could freeze once the refrigerator started working again. He and his coworker cleaned the back side of the refrigerator and he instructed me on the upkeep that I can do in the future to keep the fridge in good working condition. Refrigerator was fixed and my food was saved.

Great service and very professional. George knows what he is doing and is fair and honest. Came out the same day and saved a freezer full of fish, chicken and steaks.
Highly recommend.

I don’t know why so many negative reviews. I have been using this company for over ten years and they have been nothing but helpful and most importantly, honest with me. They don’t beat around the bush. I know of other refrigeration companies out there that I have used in the past and they all have managed deceived me. On top of receiving great service, they have been fast and very reliable. I have recommended Continental Refrigeration to my other friends and they have also been very satisfied and have been using them repeatedly. Overall, my experience with them has been fabulous and I do not plan on changing to any other company, most of all because of their HONESTY.

When your fridge breaks down (especially after a trip to the market), it’s always a stressful thing. My sister’s fridge stopped working after such a trip. Since i was on break from school, i helped her out, i looked up refrigeration repair in oakland and organized the whole transaction. It was between Continental and another place. It was just serendipity that i called George first. I called the other place first, since it was the first good review on Unilocal,but the phone was busy, so i called George. I really lucked out. George was nice on the phone and was very accommodating, he was able to come out the next day. That night, i moved all my sister’s new perishables to my house. I made myself a lovely dinner that night!
So the next day, George was set to come out. He was punctual (i had warned him it was hard to park in the lake merritt area) I actually saw him come a bit early, scored a primo parking spot in front, but wait until the appointed time to come in.
He was super nice and very knowledgeable as you would expect from someone in the biz for over 35 years! After asking me what was happening with the fridge, weird noises, leaks (if any), how old it was and other such observations, he quickly diagnosed the problem to be the computer board in the back. It’s the source of most problems on newer model fridges, not like the old fashioned one controlled by a whole bunch of different parts and accessories. He immediately called his supply guy and luckily, he had one last computer board in stock. George asked for overnight shipping and said he would expect it in his shop in the morning and he would come back out to install it for me in the afternoon.
The next day, an hour before i was due to meet George again, he called to say the part was not in yet, but he would keep me posted. I appreciated being kept in the loop. Only an hour after our regularly scheduled time, George called, said he had the part and was on his way. He again was fast and courteous. I felt like i was his only client and was a top priority! I cannot recommend George highly enough. He is super nice, super knowledgeable, and super fast! He is very old school and was surprised when i told him i found him on Unilocal and he had only one review, but it was a great one. I told him I would write his second glowing review, i am a little late with it, but here it is. If you are in the Oakland area, you will likely get George on the phone, if you are lucky, you will get George to come out. he has other locations, so he works all over the Bay Area, but the original is Oakland.
Oh yeah, cost wise, he is totally reasonable, the bulk of the cost is for the part. Charge is for diagnoses but it gets taken into account if you have him do the work!

Recently the refrigerator/​freezer had to break down…
One of the first people I had called was George @ Continental.
right over the phone I got a ‘honest straight shooter’ feeling about him.
Also knowing that he has been in business for over 35 yrs definitely helped.
He charges $ 55 to come and diagnose the problem, but reverses that charge if you have the actual issue fixed with him.
Sure enough he came over, diagnosed that the relay switch for the compressor had burnt out within 10 minutes.
Usually I am quite handy with technology, equipment and fixing things, but this is not one of those things that I would have been effectively able to diagnose and fix on my own.
All in all he was very friendly, helpful and full of information. I would’nt say that he is the cheapest but so far he seems to be very knowledgeable and honest.
I would recommend him to anyone needing to fix their freezer/​refrigerator.