Charles Schwab & Co., Inc.

Been a Schwab customer for decades. Why use a full service broker when a discount broker like Schwab costs a lot less and buying index funds does as well as or better than actively managed funds?
My brokers at Schwab have given me some general and specific investment advice on an annual basis and I can check on my investments on-​line. I find the brokers to be generally responsive and helpful.
Their telephone nationwide customer service is always helpful as well.
Free parking in the garage underneath. Just don’t forget to get the garage voucher stickers from the front desk for your parking receipt.

Great customer service. Every time I call the Schwab phone number, someone is there to assist immediately, and politely. However, creating and linking to accounts had a lot of bugs that I had to spend time on the phone with them to correct.

I inherited some money that was in my parent’s Charles Schwab account. I said that I would like the money in the form of a check. I was told that there would be a wait, probably of two weeks until they got the death certificate. More than three weeks later, I get notification that they created an account for me! When I called to tell them I still wanted a check, I was told the money could be wired to my bank account. That didn’t happen. When I called to find out why, I was told the wire was cancelled because I had initially requested a check and because they were still trading on the account! I was then told I could have a check overnighted via UPS, and made arrangements for someone to be home. It didn’t come. When I called UPS with my tracking number, they told me that Charles Schwab had not sent the check until today. I am extremely frustrated.

Following a tip off I decided to open a Charles Schwab account… Free ATM’s worldwide is perfect for me!
So far all experiences with CS have been excellent, friendly fast service and helpful advice in my slightly more complicated situation of not being a US citizen.
This location is perfect for me, 3 doors away from work and even visiting on my lunch hour there was ZERO queue, I had two people assisting me no that is service :)
I am hoping for a long and happy relationship Charles

Charles Schwab has a small office here. you couldn’t tell from the outside signage. (think there isn’t any or very discreet). they just blend into the environment
decades ago, i didn’t come here to check stock quotes. one could do so over the phone then via the computerized phone network. i had to come here to process paperwork. inquire about roths, 401k’s, etc.
place here looks like a typical upscale office/​bank with many offices/​cubicles and little space in the waiting area..