A & P Service Center

This is a BS 5 Star so u can see how expensive they are, Wow! $ 25+tax for a$ 10 tire patch, yea no thanx.

What a complete shit experience! I was planning on giving Kevin 5 stars and he quickly turned that into a one. I brought my car over to get a 10k service. I went here because it was within walking distance and had good reviews. During the service he told me that I needed a new tire because it had a bubble (which I could also visibly see), this was Friday. He told me I’d get a call on Monday after he called the warehouse to get a quote for the tire. Monday came, no phone call. So I reached back out to Kevin on Tuesday and he said I had to bring the car in again, which was a bit weird because I could have just given him the tire info over the phone (like I ended up doing with someone else). But he insisted. So I drive down there again so he can look at the tire and make a phone call to get a quote. There was a bit of confusion and first he was quoted 250+ and then after tax he found out to replace one tire would be around $ 400 with tax which is absolutely nuts. So, I asked Kevin if I could find the tire cheaper somewhere else and bring it to him since I wanted to give him my business. In the middle of our conversation Kevin said he had to go and took off in his car and told me to talk to someone else he worked with. I placed the order and left. On my way home I found that the dealer would charge me $ 259 for the same tire and that on the Goodyear website they sell it for $ 315 so I was a bit confused why they wanted to charge me around $ 400 (not including labor). I called Kevin back and told him what I found and at that point he proceeded to yell at me on the phone and tell me to just come pick up my car and go somewhere else.
If you run a business and aren’t capable of working with customers or explaining things to them then why bother being in business? Even with the higher cost I still wanted to give Kevin my business but I just wanted to understand why the costs were so off and if there was any way he can match or lower his. Maybe there was a confusion over the tire model or who knows? However, instead of being able to talk to Kevin he just picked up the phone went crazy on me. I didn’t deserve this and not customer does. Maybe he was just having a bad day and now as a result… so am I.

Please save your time, money, and energy.
Brake job– The owner Kevin promised by car would be done the same day. He lied! He had to drive me home and I had to cancel my evening plans.
Car over heated– I asked Kevin to check all the fluids and change the oil because I was going out of town. To say the least, my car over heated on my trip and was stranded. When I called him to ask if the fluids were checked, he said, «You didn’t pay for that service.» Now, I am looking at spending over a thousand on repairs.

I called and was told by Kevin to come right down for a smog diagnostic. When I got there Kevin was gone. The mechanic sent me to another A&P about 5 blocks away. When I got there, I was told they would not apply the diagnostic to any needed repairs, which Kevin had said he would do. Went back to the first A&P and Kevin said it would be better if I came back the next morning. If you are busy and expect to be serviced when you are told to come, choose another shop that gives accurate information on the phone and is managed to avoid customer runaround.

I wasn’t in town and had my car towed to this place. Kevin was extremely understanding and helped me out a lot even when I wanted to provide my own used parts instead of new ones for repair.

Kevin and the team at A&P are awesome. They love my car almost as much as I do! Their estimates for work required are fair. They do the work they say they are going to do – and if there is anything more that comes up they call you promptly. They do a great job, communicate well about timing of the work required and generally work with you to get you in and out with out delay. Thanks guys!

I had a great experience with A&P car service place! I had to replace a part that I couldn’t find anywhere else and they got it for me the next day!
Arthur the owner of the place was very kind to me and allowed me to do some replacements on my own to save money.
Overall their prices are very decent and the service is excellent and fast. I’ll recommend this place to anyone who need car work.

I drive a 20-​year-​old, Lincoln Town Car. I dropped it off with Kevin to get it’s bi-​annual smog check with more than just a little trepidation about its ability to pass. It didn’t. It failed badly. It took Kevin and crew 2−½ days to figure out the problem, and they charged me so fairly that I found myself arguing for paying more. Now that’s unusual.

I needed brake and light certificates for the DMV and they were licensed to provide them and to offer them at a reasonable price. They brought to my attention that my front brakes were spent (I thought they may be as there was a detectable grinding noise on occasion) and replaced them without delay. All in all, I received good service and fair prices.

I had a flat tired on the freeway today. Had my tow-​truck tow to this place. They offered prompt and friendly service and gave me all the options for tires.
I was out of there in less than 30 minutes.

So, it’s now been more than FOUR years since they told me that I needed to replace my clutch and transmission (for $ 750!!). Despite SF hills, the clutch has been fine. I’m now shopping for a new car and I’m delighted I didn’t waste $ 750 four years ago!
I’m giving them two stars, ’cause they’re a fine place to go for tuneups or smog checks, but get a second opinion before you get a big job done by these guys!

No bull$hit
In and out in the time promised and paid the listed price
#smog certification

I wrote a whole review, then lost it to a misplaced click. Am not going to write it again in detail, but short story is that A&P got my A/​C working again after I had futzed around with Oakland Honda, which is overpriced and not necessarily that reliable. Kevin at A&P was careful in diagnosis, straightforward and sensible in communication and offered a reasonable price. As a bonus, when I asked if there was a shuttle, he jumped in his van and took me where I needed to go, 2 freeway exits away. I’m really glad I found this shop and plan to go here from now on.

Ok first off this was the best repair service i ever got, these guys are great, honest, and helpful. Not only did they beat the prices of everyone else i called they repaired thing on my car for free. i.e. «hey you brake light is out i’ll do that for free, and your missing some trunk screws we have those, let me put them in «for free. I mean I just can’t say enough good thing about this, so if you need good honest auto repair this is the place to go. As for me these guys are my new repair shop.

Quick, cheap, and easy. No, I’m not describing myself.
The hubby suggested I get an oil change before we take a three-​day road trip so I took a quick look on Unilocal,called A&P, got a reasonable (and accurate) quote, brought her in, and 30 minutes later drove out the door.
Perfection.

Kevin is a man of his word.
Alonso worked on my car and both men were polite, real and not condescending. They did the work at more than fair pricing and delivered on what they promised.
Highly recommended.

The «No drama» shop: On time, on budget, 100% result.
My 1996 T-​Bird needed a bi-​annual smog check (and yes, the «Check engine» light was on for a very, very long time).
The problem (a faulty sensor) has been fixed, and the smog-​check certificate confirms that.
Thanks a lot to Kevin Ma (the owner) and his craftsmen!

Totally rocked the certification I need for the DMV in about an hour. THANK YOU.

I was thinking about giving them 4 stars but what more could I want? They do good, prompt work, are always right and don’t gouge.
I have been going to Kevin (Wayne) for more than 10 years with my couple of Hondas and ’99 Infiniti. Coolest thing ever, because it got fixed, was bringing in the Infiniti when it was having some major problems on the road. Wayne said it was a «wiring harness.» I asked how much for a new harness, Wayne said $ 2K, gulp. So instead, Wayne just reinstalled the system without changing it and fixed the problem for $ 75.00 Never been a problem since!
For lesser stuff, oil changes etc., I drop the car, stroll up to Piedmont Avenue to kill some time and its done in an hour.
Kevin and Wayne are good people who don’t take advantage even though they could.

Great! I had to get my car smogged and just picked a place off the DMV website.
Wayne was super friendly and fast, explained exactly what he found and even got me a part I needed for cheap.
Very helpful when you are a girl with a car and you go to a mechanic, you want to know you are dealing with a straightforward honest guy!