Pride Carpet Cleaning

The one star rating is solely for the reason that they answered their phone when I called otherwise it would be none. I contacted pride cleaning to get a rough idea of how much the service would cost however the salesman who answered REFUSED to give a ballpark figure by ANY means necessary. I understand it may vary from job to job all I wanted was a number ANYTHING at all so I could budget. After calling another local company who gave me the info I asked for within 15 seconds of the call. I called back pride to let him know he lost a customer and that all it would have taken was a number even if he would have said 1000, he began to SCREAM at me saying they don’t give estimates and I couldn’t have someone come out to give me one unless I got the cleaning the same day?! If I have no idea how much it costs how could I save. Not to mention later seeing reviews on his service that reports we’re 400 dollars for a shitty cleaning (no wonder he wouldn’t tell me). I tried to tell him going forward it would help him and his business in the future if he had just gave me an estimate but he said he didn’t care at the top of his lungs so I contacted environ a much friendly direct cost effective and polite professional.

They subcontracted the job to another company without telling me. Charged $ 400 for 3 small bedrooms and some stairs. Removed a stain in one bedroom which reappeared 2 weeks later. Emailed them about the stain but received no response. Hugely disappointed.