Red Mango

So first the ups. self-​serve, various flavors, and pretty good topping choices. The downs? Oh, boy! Let’s just start by saying never get the smoothies or anything that’s not a frozen yogurt. Yes, it may sound good, but it won’t taste good. If you do purchase a smoothie, you’ll wish you didn’t. And this red mango may have various flavors of frozen yogurt but some of them are quite questionable. So if you want a new flavor always ask for a sample and eat it slowly. Usually, it taste good when you have your first taste but after that you’ll realize how cringeworthy it tastes. Some of the flavors are good, though. But no matter if it taste good or not, this red mango always seems to have melted/​soggy frozen yogurt and not in the way normal frozen yogurt is. I mean soggy as if it were expired. In most frozen yogurt places, the original flavor is pretty good, but here it’s so sour and taste like how expired, chunky milk would probably taste. Don’t get it. The environment looks clean and updated at a glance but once you go inside, you’ll see some flies flying around which is gross because they don’t have covers for their toppings. The two chairs in the front have been torn up for a while yet the owner doesn’t get new ones. And I believe the owner is the chubby Asian guy (not trying to be mean I just don’t know his name). Anyways, the rest of the staff is okay but he is very rude and unprofessional. I didn’t believe it at first but the owner looks at many of the female customers in a disrespectful manner. He «checks them out». He also speaks to customers in an unpleasant manner. I mean seriously, they’re helping your business! One time there was a bug in the yogurt so obviously I dumped it out and got a different yogurt. A few seconds later, the owner comes out to scold me. So I was like no I’m not paying for that. When I go and pay for the other yogurt, he comes with the dirty yogurt in a cup and places it on the scale to make me pay for it. The cashier asked what happened and the owner said that I was wasting his yogurt. There was a bug in your yogurt and that’s not my fault. He even threatened me saying that he had me on video dumping out the dirty yogurt. Of course you have a video but that doesn’t mean the yogurt wasn’t dirty. Most red mangos are okay but this one isn’t.

Great location. Clean machines and condiments bar. Courteous staff.
For all those that complain about the sample cup policy, let me tell you it is only because of those «customers» that use the same cup they licked and sucked and aim it towards another machine. CONTAMINATING the froyo with their nasty germy saliva for the rest of us. Gross.
I commend the staff for being so vigilant and such protectors of their equipment.
In regards to «forgetting» to add condiments, the other paying customers pay by the ounce. So of course they would ask you to pay! What nonsense. I hate other red mango locations that do not upkeep their facilities and train their staff properly. This is by far the best location yet. For a self serve froyo place, I highly recommend.

I had a craving for froyo and this location is conveniently located right off the LIE. It is a self-​serve location which I prefer since I can control the quantity of my toppings. Either I haven’t been to a Red Mango in a while or this location is special but there are also cheesecake bites and rainbow cookies available as toppings… yum!

I’m a HUGE red mango fan but this is by far the worst Red Mango branch I’ve ever been to. I came here last night with 2 other friends after having dinner next door at the Korean spot.
Half of the machines weren’t working because they «turned them off», I don’t understand why they clean them so early, it was an hour before the store closed. Nonetheless, I went to take a spoon to try to taste the 4 weird Flavors that were open, the worker literally had a heart attack, ran up and snatched my spoon from my hand and said «NO YOU USE SAMPLE CUPS». I told him to calm down and took his little sample cups. Fine understandable. My friend asked to go to the bathroom, they told him «No you buy something first». He is lactose intolerant and doesn’t eat yogurt, but when two other people who he came in with are paying customers how do you not treat them like paying customers? Nonetheless the ending was the worst, after paying for my 8 $ frozen yogurt, I forgot to add chocolate syrup. The manager grabs it away from me and yells «YOU HAVE TO PAY FOR THAT!». Really. My friend and I just spent over 20 $ together and you are going to be stingy for some chocolate syrup? I found that extremely rude and honestly just bad buisness. Disappointed in Red Mango for not training their staff better.

After I paid my son ask to use restroom. They said go to McDonald restroom. So ridiculous. Worst customer service and they have their bathroom.

Um. first off. I don’t mean to nitpick. but Genesis F’s review, this Red Mango location is not «RIGHT NEXT TO» Queensborough Community College & Cardozo High School. loll It’s actually a good 10−15min walk from either of those 2 schools. but you get my point. ;-)
This is a great location. located right on Springfield, with plenty of free parking in the rear and if you’re lucky. a few metered spots out in front. Standard selection of flavors. I usually get my go-​to which is Pomegranate. Nice and tart, not too sweet! A few tables and seats in the front of the store if you wanna sit and relax while enjoying your frozen yogurt. They make drinks too, if you want to blend your frozen yogurt with some fruit. Naturally it does get pretty dead in the winter months, but in the summer, a very popular spot!

This Red Mango location is right next to Queensborough Community College & Cordozo High School. It’s near the Q27 & Q30. There are also smaller little stores near there like Subways, Chinese food, pizza etc
I always end up spending more than $ 10. I have a fruity and a non-​fruity usual. Every time I go the employees always ask me if I would like to try a flavor. They keep the place pretty clean. I like to see young people run the store, gives hope to the younger students near the restaurant.
If you are new to the frozen yogurt scene start small and bring a little more than $ 5.

Located just south of Horace Harding Expwy, it’s a cinch to get to this location. This is a typical Red Mango and serves the standard assortment of flavors. It’s fairly well maintained and features a few tables at which you can sit if you prefer to «dine in».
One of the flavors I tried was Peanut Butter but I have to say it missed the mark and had a slightly weird aftertaste. Not sure what that was about but I hope that’s addressed soon as I’m a huge fan of most things peanut butter.
Pricing is currently at $ 0.59/oz so a regular sized cup that’s filled up to the brim will set you back at least $ 5.00. More, if you add anything more than just a sprinkling of toppings.
I’m hoping they swap in some new, creative flavors because not all the flavors appealed to me. The young staff were helpful although I thought it was odd that, when I asked for a sampling cup, the young lady behind the counter came out and filled the cup for me. Maybe that’s a new thing as literally every other place in which I have asked for a sampling cup will hand you a couple of cups with which to serve yourself. Not sure if this is their way of going above and beyond to be of assistance or if they just didn’t trust my son and me to not make a mess or abuse the sampling option. Either way, I would prefer to just help myself although it’s not the end of the world if they continue this practice.

I love that this place is self serve. It is really clean and relaxing. I loved the flavors and different toppings that they have. I love creating my own signature yogurt rather than settling on the normal choice usually out of convenience. I hate it when the server in other stores rushes you to decide on something. The fruit is fresh and tasty. I love that this place has mochi topping because not all yogurt places does and its fresh! They now have drinks which is fantastic because I like stopping for nice coffee drink than the other ten stores around there. My kids love stopping here too of course.

The service was slow and there wasn’t a restroom there for customers. I would not suggest this location

Self serve is a plus. The place is clean and there are a variety of toppings. However the place is a bit too small. If you go during the school year there are a bunch of high school kids who just lingers around inside and outside the store. I usually get it to go but once in a while when there is no one in the store, I like to sit down with my friends and enjoy the froyo! There’s also samples too, you just have to ask for them. The workers there are pretty nude as well, but it would be nice if there are more of those small couches.

Went in here to satisfy my frozen yogurt craving since it’s almost the only frozen yogurt place in bayside. I don’t really like red mango compared to pinkberry and 16 handles, but the night I came here, the frozen yogurt wasn’t bad. The store is clean and everything was easily accessed to get a cup of yogurt. Will I come here again? Yes.

I came here today because I have a gift card and I want to use it. I am not a fan of frozen yogurt.
One of the yogurt dispensing machine was out of order. The white peace dispenser is not working properly.
The toppings they have is decent but they only have about six fruits which I thought was too little fruit choices. Also summer is watermelon season and yet they don’t have watermelon which is very surprising.
The cashiers’ attitude were like «is the day done yet? I am tired.»
Their machine is not working properly therefore I can’t use my gift card which is a waste of my time and money.

They recently raised the price per ounce by 10 cents. One third of a small cup is now $ 5.00. Outrageous and not worth it. I used to go here all the time but this place is now a complete rip off that I will no longer patron this establisment.
Also, they lock the back door that leads to the parking lot during the week to prevent theft from high school students looking to steal yogurt. This is ridiculous. People are forced to pay metered parking in front for ease of access which is usually hard to find. All to prevent theft? It is not a good policy. Hire someone else to watch the machines and hand out samples and stop being CHEAP! Use the extra 10 cents per ounce you are charging from customers! That is an extra $ 1 per average sized 10 ounce cup.
Update: To the other reviewer who said cost of living increased (btw, you are incorrect, it is actually getting cheaper to live in Bayside), the Red Mango (as of a few weeks ago) on Bell Blvd is still .49 cents.

Since when do the people that work there have to follow you around and fill the sample cups for you? You can pour your own flavor in the actual cup, but you need someone to pour the samples for you? Retarded «policy» if you ask me. I’m not handicapped. Employee got really nasty when I tried to pour my own sample. Will not be returning!

The flavors of the frozen yogurt are identical to any other Red Mango franchise — so it won’t be fair to say that it’s the best Red Mango store out there based solely on that. I’ve been here countless times and never received satisfactory service. Why all the workers always seem to have an attitude beats me.

The Red Mango on 188^th used to be my go-​to when I wanted some froyo in Fresh Meadows. However, after discovering that this location was self serve, I insisted my boyfriend drive the extra 4 minutes to this location. This location is self serve, meaning you can control how much (or how little), you want. Plus, they usually have about 8 flavors you can choose from/​mix and match. They have someone offering samples of the flavors, so you can try before adding to your cup. Another reason I love this place more is they have a wider selection of toppings. Mochi? Yes please. Cheesecake bites, my fave! They even have the popping boba, which I’m not a fan of. The price is by weight, so you pay more if you put more into your cup. I believe it’s about 49 cents per ounce, but don’t quote me on it!
There are a few seats to sit down and enjoy your froyo, but on a nice day, it doesn’t hurt to walk outside to eat either.

The amazing power of Unilocal.They are actually following the advise I suggested. Wish I could make it six stars!

I love self-​serve red mangos b/​c I absolutely hate it when they put a giant hole in my froyo at non self serve places!
This place is kept nice and clean. A worker comes out to help you with samples if you want to try anything so it doesn’t get messy at the machines. They have 8ish flavors at a time. The toppings are abundant as well. They have mochi! I just wished they had berries other than strawberries when I came yesterday. It’s still one of my favorite locations though. It’s nice to come here for dessert after a meal at restaurants in the area.

There’s no question I love Frozen Yogurt, and was extremely happy to find out they served a Strawberry Greek option. When I walked in, I was greeted by the staff and an offer to try samples of my choice. The associate was very receptive to giving recommendations, and gave decent sized samples. She was friendly and helpful.
They have decent flavors at this location, but nothing too unique. Mangos weren’t as ripe as I would have liked but the mochi was a good enough alternative to not make me complain.