CVS Pharmacy

Today I was picking up some pictures which I had ordered via
picture ordering system.
I was very skeptical if this pickup was going to go off without a hitch as I had read other reviews and seen where people come in for their pictures only to find they are not ready or the photo center was broken.
I had received a confirmation email that my pictures were actually ready yesterday so my expectations were high. I met with Audrey at the front end (this CVS has a front and back entrance). Audrey was very happy and helped me promptly. Audrey retrieved my order and was absolutely lovely to meet this morning.
As of this writing I have not looked at the pictures, so I am not sure of the quality of the prints, but as for the service it was perfect.

Went in a day before to get baby formulA and they only had one in stock but the deal was to buy 3 to get discount. So i caled in the next day to see if they had, and was told they had 6 but when i got there the shelf had only one like the day before.

Recent interaction involved insurance issue. Was prescribed a medication for my ear. Cost was very high due to a deductible. Asked pharmacist to check for a generic version. Was told I would receive a call back. Several hours later had not heard from her, although she insisted she left a voicemail on my cell phone. Went to another local pharmacy, Prime Drugs, where the young lady behind the counter went to the trouble to look up an alternate medication. Instead of paying $ 125, I paid $ 26.42. On another occasion, i forgot to fill a prescription and only had a few pills left. Was advised by a female pharmacist that I «shouldn’t have waited to fill the prescription». Other incidents in the past have completely turned off our family. Will never deal with their pharmacy again.

Dropped off my prescription in the morning, come to pick it up and they have nothing in the system. Then they proceed to tell me with an attitude that they tried to call me to let me know they didn’t have the medicine in stock. I asked what, number they called and she tells me this phone number I’ve never had in my life which is weird because whenever my meds are ready I’ve received text messages to my phone with my correct number that all, the sudden they magically don’t have it the system. There was also another customer in line having the same issue. This place is a disgrace please save yourself the headache

Your average CVS. I come here for last minute items because it’s closest to where I live. Walking in here is kind of like walking into a carpeted cave because it’s dark and dusty. It has your typical items but things are a little hard to find. It’s almost impossible to find an employee to ask where things are, unless you go to the front or back cashiers, and depending on the day, they can either be helpful or rude. I used the photo service once and it was decent. If you go during the day, you will most likely have to maneuver around elderly people with shopping carts.

This is currently the closest CVS to me. Its located in a shopping center that allows you to knock out a few errands: grocery shopping, banking, Karate class? and grab a pizza pie all while waiting for your Xanax and muscle relaxers to be filled. The pharmacy staff is nice. I’m sure a lot of people yell at them instead of their crummy insurance company because they actually get to see them. The store is usually clean, however the layout makes the aisles towards the back a little crowded. I wish their cooler/​refrigerator section carried more things.

This CVS is the closest to my house and the one I most frequently go to… but it is definitely not my favorite. The staff overall could be A LOT friendlier and more helpful. I once came in to buy a few items so I didnt grab a basket or a shopping cart — I ended up picking up a lot more items then I originally came in for and because of that I had a lot to carry in my hands. This lead me to drop my cell phone right in front of an employee. She looked down at my phone, looked up at me, and kept on walking. It took a lot for me not to complain. I am also frequently questioned or given attitude to when i come in to return items. I understand it is not ideal to have things returned to your store, but if you want me to come back then you better be nice. Also, tidy up the store a little… it always feels dirty and dusty in there.
If this wasnt the closest location I would not shop here, however this store has provided me with a lot of last minute essentials.

This review is for their digital photo service which is «BUYER BEWARE!»…
Do not use this service to print your digital photos because they will always come out dark. If you do use this service, request to view the pics before paying. Never pay in advance.

This particular CVS is, at times, dirty and in need of a good vacuuming. It gets clogged with little old ladies that will randomly stop with their shopping carts in the intersections of the aisles and not move for days. A few times, I’ve overheard customers arguing with cashiers when they are trying to use expired coupons.
I’m also not impressed with the pharmacy here. I’ve waited upwards of 15 minutes when there are no other customers to drop off a prescription. The pharmacy techs usually come off as rude when they take a prescription order. There have also been multiple times that medications were not ready when promised (i.e. I was told a ten minute wait, went shopping in the store then sat by the pharmacy for an additional 20 minutes). This should not be the case because I’ve never seen any CVS pharmacist actually practicing pharmacology (a.k.a. compounding) there, I’ve only seen them count pills and place them in a bottle then affix a label. I often shake my head and wonder why my copays are so high for medications.
On another note, the shelves are usually well stocked with grocery items… But who really goes to CVS to shop for pet food, cookies, laundry detergent and dish soap. This is why someone invented Petco, supermarkets and Costco.