Action Plumbing & Rooter LLC

Do not and I do mean DO NOT CALL this plumbing company. They will charge you for unprofessional work and will not guarantee it either. They came out and charged us $ 85 to fix a plugged drain and left. The next day it was plugged again & we called them and they said they’d charge us for the work again. REALLYYYYY… Also, if you call to speak to the manager Mike he will pretty much tell you to f*** off and hang up on you (mind you Mike Lewis is the owner of this pathetic company). My company called them and sadly I was the one dealing with Mike whom is very rude. This plumbing company is a joke and a rip off. BE WARE!

My experience has been BAD. I called them for a leak. The guy came out and actually made it worse and added a new problem that I was not aware of until he was gone and had collected payment from me. I called them back within the hour and he offered to do something more extensive for hundreds of additional dollars. I called two more times and left messages but still have not heard back as to when they will finish the job. I paid them only to make the problem worse and cannot seem to get a call back. This dragged out for over a week. I have never written a negative review about any company in my life. I feel completely ripped off and disappointed. There is no excuse for poor customer service and ignoring my attempts to schedule an appointment to resolve it. I’ll gladly pay the necessary cost for professional work. Action plumbing is far from professional.

Action plumbing has been to our house twice, both times with great results and no problems afterward. First time was a couple of years ago, fixed a leaking underground pipe in the back yard. The plumber dug into the ground, found the leak and repaired it. No problems since.
The second time was in early 2015 to unclog our bathroom drain. The plumber was courteous and did the work in less than an hour, so the charge was only $ 89 — well worth the cost to have properly functioning bathroom again. He snaked the line from the cleanout opening in the back yard. He also thoroughly tested the toilet’s flushing. No problems since.
I wouldn’t hesitate to call the company again. Both times, they were able to send someone quite promptly.

They came out today to unclog my sink drain. The technician was very friendly.
The day before another plumbing company came out and quoted me a price of $ 250 to do the same job that Action Rooter charged me $ 89 for. The work was done promptly and satisfactorily. The technician even gave me a few pointers on how to fix another problem I am having with the faucet.
I will use Action Plumbing again when I need plumbing work done. And I will recommend Action Plumbing to other people.

I work at a local property management company and we rely on Action Plumbing to take care of plumbing issues ranging from small (but still ugly) problems like clogged toilets, to broken sewer lines and other major disasters. They are quick to respond, answer their phones after-​hours and head out usually within half an hour of an emergency call, and stand by their work. I appreciate their professionalism and the fact that I can rely on them to get the job done right. Highly recommended!

Action Plumbing Screwed us as well. They came to my house on Thursday (inexperienced) and caused more damage and made us pay for it. REALLY???
We had a severly clogged toilet and it had to be lifted to clear it and in that process they caused a leak from the wall when it never leaked before. we called them back to tell them to come fix what they caused and they told us they would have to charge again… REALLY…AGAIN…
First appt = $ 228+
Second appt = $ 125 (To fix the damage they caused)
NEVER using this place again…

I believe it was two years ago or maybe even last year, we were having problems with our water heater. They were the most reasonable and had a good rating with the BBB and their Contractor’s License was current and no complaints with the Board. The guy that came out was nice, respectful and courteous. Even showed me exactly why our water heater was having problems. He gave me some helpful tips on how to prevent it from happening again. I didn’t think their fee’s were too outrageous. Home ownership is expensive. You have to figure they are working in garage’s even when it’s 100 degrees outside, plus the gas prices these days are astronomical! I was just happy we had hot water again! I recommend this company!

Really $ 83 fucking dollars just to fucken come an turn a nob. Outrageous fucking price!!! Screw you Action Rooter. Greedy bastards!!! DO NOT CALL THEM!!!