Jamba Juice

I’ve been to my fair share of Jamba Juice bars and this was by far the worst. It wasn’t busy, (maybe that was my sign to turn around), there were 3 employees and a manager and my order was simple — a small smoothie, which wasn’t even blended thoroughly and a «fruit bowl», which I ended up taking maybe a few bites and throwing in the garbage because the picture online made it look more like a «yogurt» style bowl with fresh fruit, but I got a frozen mixture with frozen strawberries and old brown bananas on top. I was also on my lunch break, which sadly is only 30 minutes, but I work not even 5 minutes away and I swear the service was like sloths were making my order. Overall, I hardly like to spend the money I do on their high priced delicious smoothies, but I definitely will not be giving my money to this branch of their company.

After a long day of shopping I been craving a «red gummy» from jamba juice. When we arrived the staff was talking among themselves, it took them a bit to acknowledge us. When we got up to order I asked for a «Red Gummy» and the rude employee said «we dont have that» um excuse me? Yes you do! The other staff member told him yes they do its not on the menu but they can make it. Despite the rude attitude I managed to let it go. He asked our names for the order. When our order was called he had wrote a whole completely different name?! Seriously?! I dont know if he deliberately did it or his attention span is that short! Im huge on customer service and this place definitely lacks it!

I used to love Jamba Juice. Well, I still do but this location has gone down the tubes. I understand when people are new or training but the entire staff was 100% clueless and fine with passing out smoothies that were not okay. Their prices have gone up. I was surprised when I ordered a small smoothie and a small/​cheap bottle of water and it was almost $ 8.00. But I’d be willing to pay that, if the smoothies were amazing. Instead, I waited almost 15 minutes while other people who walked in after me started getting their smoothies first (because they mixed up the order of the tickets). Every single one was wrong. Either three-​quarters full, dumped on the floor and had to start over, super watery, and then mine which was just chunks of fruits and vegetables. The sad part is that the girl making the smoothies was clearly new and no one was helping her. She asked the other staff members, including the manager, if the watery one looked okay. They said «Um. Yeah that’s fine.» Then, mine was so chunky, they made her add more juice and reblend it. It was still awful. They finally said, «Whatever. Good enough.» I’m sorry. NO. Good enough (chunky and undrinkable) is NOT okay after 15 minutes for a smoothie that I paid $ 7 for… when I was the first one in the store. Unbelievable. This place has completely lost my business. I cannot believe «good enough» in front of my face was acceptable from a manager.

Oak Brook Jamba, I’ve given you two chances to show me what you got. And apparently what you’ve got is not much.
First experience: My husband and I wanted to have their bowls and a smoothie as a post-​workout breakfast. I had been telling him how much I like their bowls, which I sometimes get at the Jamba downtown, so he was down for trying it. We ordered, paid, and waited. Our smoothies were ready pretty quickly and I got my yogurt bowl. And then we waited. And waited. And waited some more. Finally I went to the counter and asked about my husband’s strawberry banana bowl. Oops. They forgot to make it. He was done with his smoothie by the time he got the bowl. Not a great first impression.
Second experience: It took some convincing to get him to go back, but I really wanted a smoothie and a bowl. They took the yogurt bowl off the menu at this location, so we both ordered the strawberry banana bowl. We paid and waited. Got our bowls and were going to eat them there when I realized we didn’t have spoons. So I go up to the counter and asked for spoons. Here’s the exchange.
*Me*: Can we have two spoons?
*Jamba bro*: Oh, actually we’re out of spoons. [mind you, it’s 11 a.m.]
*Me*: What? Well how am I supposed to eat this?
*Jamba bro*: I don’t know. You could try going next door to the frozen yogurt place and ask for a spoon.
*Me*: Um, they’re not open yet.
*Jamba bro*: Oh really? Oh… I have a fork…
*Me*: It’s fine. I guess we’ll just take them home and eat them there.
It would have been nice to know they were out of spoons prior to ordering the bowls. The store needs to make sure their inventory is up-​to-​date, as this is the only Jamba in the area. They have way too many people working at one time. There were 5 or 6 people standing around and the cashier was busy talking when I was ready to order. Took her a while to realize we were ready. I won’t be coming back to this location. The Jamba downtown has their sh*t together, so I’ll frequent that one, but not the OB location. If I want a smoothie, I’ll suck it up and go to Yorktown mall where there’s a Freshii.

I love Jamba Juice! I used to live in San Luis Obispo, CA where the original location opened and I frequently visited. I have been to several locations around the U.S. and have always found the quality to be consistent. The service does vary by location, but overall you find friendly servers and fast efficient service.
The smoothies are yummy and made from fresh ingredients with the idea of promoting healthy living. Drinks are made to order with fresh fruits and juices. I was surprised to find the «boosts» are now .50 cents a scoop, when in the past one scoop was included.
My favorites are the «Berry Fulfilling» and «Razzmatazz» smoothies, but I don’t think you would be disappointed by any smoothie on the menu!

I’ve been coming here for years, and Jamba Juice never disappoints! It’s not as healthy as it may seem (helloooo sugar), but the smoothies are sure delicious!

They have some some improvements since the last time i was there… Hired new people who are friendly and the store was very pristine
!

Just stopped here a little while ago with some friends, Meghan took our orders and made our smoothies, she was very friendly and so was everyone else. The smoothies were amazing too, I would definitely go back.

We are updating our review because Jamba contacted us to make things right. Apparently they were going through a management change and that might be the reason for the poor or lack of training to their workers. We’ve decided to give them another chance and hope that we don’t experience another bad time like the last.

Not sure what the hype is all about — these places were in Sand Diego where I lived back in the 90’s. There’s really nothing very healthy offered here — mainly because none of the sugar contents are shown on the menu boards. If everyone knew how much sugar were in their drinks and smoothies, they MIGHT think twice, but probably order it anyway. They only show calorie counts. Just because something is ‘natural’ doesn’t mean it’s healthy, the same holds true with being low calorie. And don’t even get me started on nonfat — they ADD more sugar to foods whenever they eliminate something…
Unless you skip the addition of the sugary juices they add to make most of their drinks and smoothies — you are wasting your time. Plus, the sugary fruit and juices spike the glycemic level and make you hungrier which in turn makes you eat more and store more fat.
What they need to offer is something where there is no juice added — and more proteins. I think I once had one smoothie with water and ice only, but to be honest, there was so much sugar in the fruit, it sort of defeated the purpose.

They make pretty good smoothies, but they are bit pricey. Do recommend joining the email sign up to get the good deals. Overall they make they pretty fast here granted when I visited the place wasn’t busy. Moreover, it was fairly clean. So like that you can customize your own stuff and they list calorie content. Haven’t try their snacks but they didn’t look too appealing tho. Will return but no different than most jambs juice.

As with any Jamba Juice, this place is kinda pricey but delicious. The staff isn’t really friendly here though. Usually when I go to Jamba, the staff are very friendly and energetic… not the case in this instance.

I used to hate the idea of this place till I tried the berry best and it completely changed my world!!! So good since my great experience I have expanded to trying new flavor smithies and juice all are great!!! I highly recommend giving this place a shot!

The girl at the register was in beast mode and they messed up my order (straight from the menu/​no add ons or anything tricky). It took forever to get my drinks so yeah, sorry if you’re going to be an ass at leaSt be good at what you do.,

Love the purely carrot juice, so refreshing. When I got there there were only two people taking orders and making drinks at the same time (Saturday around 4pm), so, expect a little bit of wait if store gets busy.

Jamba Juice is always good. You can count on it being consistent. Apparently, one thing you can not count on is a friendly person at the counter. Typically people are so nice, but at this location, the guy was not. He cut me off before I was done reading the too long name of the smoothie to tell me how much it was. Ha! Ok dude, whatever.
Still good though!

This Jamba is consistent with the quality that you expect from them in general. They are always friendly and great at taking care of my order in a timely manner. Have ha some great conversations with some of the employees before. Will continue to come back to this location.

I walked into this Jamba Juice knowing there was no possible way they could they could have their Pumpkin Smash smoothie out yet… after all, it was the end of August. I asked when they were promoting it and they said October. I involuntarily made a pouty face and continued to scan through their menu to see what else would appeal to me. A couple minutes later, the woman said she had the ingredients to made the smoothie in the back and would be more than happy to accommodate me. I was beyond ecstatic! Their Pumpkin Smash smoothie is, by far, my favorite of all time. I ordered a medium and had a very happy jaunt back to my hotel room. They went above and beyond customer service standards and I will definitely be back to visit this location when I’m in the area again. Their friendliness and dedication to their customers is outstanding!

Don’t be put off by all the teenagers, or the weird smell… The parking lot may be small and weird, but the staff here are friendly.
It is indeed very disappointing– and frustrating– that the orange juice machine is shut down an hour before close (NOTE THIS ON THE MENU for goodness sakes!). Luckily, they were nice and made our OJ at 8:10 on a Saturday.
While this place is expensive, it’s yummy and the drinks have fun names. It’s great that they post the calorie count on the menu. I also got a scratch off, which got us «buy-​1-​get-​1″– super!
The cashier promised me that the seasonal pumpkin drink is «life changing”– so we’ll be back!

Mango-​go-​go for breakfast every day! That’s how I roll. Well until I go broke from my guilty pleasure and until I have to start hitting up the gym three times a day to burn the 300 calories from it. :)
BUT come on, I can’t help it. Once it hits your lips, its SO GOOD!
Um, and yea I didn’t know that you could sign up for the mailing list and get coupons, thanks Candice.