Fertility Centers of Illinois

Dr. Sipe is great, but the support staff and nurses are incompetent, insensitive, and borderline rude. Important details are lost on these people. I was constantly «reminding» them of all sorts of important details. They seem to have a protocol that they want to follow with every patient regardless of the actual patient and individual circumstances. I think things were made worse by the fact that I had gone to a very competent clinic before transferring here when I moved. I am thrilled that some people received great care here, but I did not. Dealing with these people was one exercise in frustration after another. No, thanks.

We worked with Dr. Uhler with both of our successful in vitro’s. It’s been a long road for me and my husband, but Dr. Uhler and the nurses and staff at FCI Oak Brook Terrace were so supportive and caring that they made this experience a positive one even if it didn’t work for us. Fortunately, it did and we are truly grateful. Dr. Uhler did not try anything that would be a waste of time for us; I felt that she truly knows what she is doing. She is no-​nonsense. The nurses are unbelievably patient and caring.

We had a wonderful experience with Dr. Sipe, our nurse Karen and the staff at FCI Oakbrook and River North. After 2 failed attempts at IVF with my own eggs, we chose to go with a donor. They assisted us with access to donor organizations and attorney’s they have successfully worked with in the past. The Donor Coordinator, Julie Wiese, was extremely helpful as we worked to contract with our donor. Dr. Sipe is an amazing physician and we are now blessed with our 1^st child (with 12 more in storage). We always felt that Dr. Sipe was guiding us toward our goal with honesty and integrity (even when it wasn’t what we wanted to hear). I would recommend FCI and Dr. Sipe to anyone struggling with infertility.

My wife and I had Dr. Uiler. She was great and no nonsense. She won’t waste your time with treatments that weren’t working. The staff really cares and they know their stuff.

Dr Uhler was the second opinion that we got after the poor treatment I received at my first doctor. We were very happy with how thorough she was in reviewing my history, lab and test results. She truly seemed to care about what we were having to go through and was very honest yet sympathetic. Her staff, Debbie, Karen, Lynn, and Gabby were all so nice to us and took time to explain everything from labs to billing. Overall, we were very happy with our experience with Dr Uhler and her staff and we have our first precious healthy beautiful baby that we wished for. We will be using them for our next round of IVF and would highly recommend them.

FCI, Oakbrook treated my husband and me with respect, compassion and understanding. The nurse who led our case, Karen, another nurse Gabby, Robin in Ultrasound, and the amazing and very likeable Dr. Sipe, were extremely professional, realistic, yet optimistic and caring. The are experts in IVF. We were clearly explained every detail of the IVF cycle, the corresponding costs and what else to be prepared for during this highly emotional and physical process. That was a little over a year ago. Today, we hold our 3 month old, healthy, adorable baby boy. We know how lucky we are, and FCI Oakbrook did everything possible to improve our odds. Everyone’s experience is unique, but for our family, Dr. Sipe and his team helped to create a miracle, and we are forever grateful.

Was able to obtain an appt relatively quickly as I was doing a search of the best centers in the area and this one came up. I noticed they had decent reviews so I was hopeful. I was initially pleased they were able to accommodate the appt but I am have to share that the experience at the facility was very disappointing. The nurse created a very uncomfortable experience and was not very helpful. Do not explain much in the process and was extremely judgmental. For this reason, I do not recommend this place to anyone in their journey. No one should ever feel this way in the process. I will not be recommending this place to anyone or coming back ever again.

Dr. Sipe, the nurses and staff at FCI Oakbrook are wonderful! I went through three full IVF cycles and have two beautiful daughters. Dr. Sipe fully explained everything to us and took the time to answer all of our questions. My nurse was Agnes and she was very compassionate and helpful during the IVF cycles. I also found everyone to be considerate and caring during an unsuccessful IVF cycle. I would highly recommend FCI and Dr. Sipe.

I was referred to FCI by a coworker and I am so glad I was. Dr. Uhler is amazing and our experience with each and every staff member was nothing short of excellent. Everyone is so nice and truly caring. Dr. Uhler is data-​drive, to the point and very knowledgeable. We truly appreciated her honesty, advice and how she walked us though everything so seamlessly. With her knowledge and guidance, we were able to successfully go through IVF and we recently gave birth to our baby on June 17^th, 2014. Without Dr. Uhler, we don’t know what our options would have been and can say for certain that we wouldn’t have our sweet little girl right now. Thank you so much!!!

While no doctor’s office or practice is perfect, I would say this is all about outcomes. I had amazing success at FCI with Dr. Sipe and Karen (my nurse) and now am a proud mama of 2 sets of twins. I have a few minor issues, but as I said, no doctor’s office is perfect and I have had far worse experiences at the dentist. These folks are focused, sensitive and extremely results oriented. They utilized the very latest in medical protocols which, at my age, (40 with the first set and 43 with the second) were vital to my positive outcomes. I would recommend them to anyone facing the need to treatment.

Had to call 3x to get an appt scheduled. I patiently waited 5 wks for the appointment, the sent several confirmation emails & phone calls. 2 days before the appt they made me call and confirm & get a confirmation no. The day before the appt they called & cancelled because the Dr «has a luncheon,» & to reschedule in 3 weeks. No thanks, moving on. Impossible to give «no stars?»

I went to both Glenview and Hoffman Estate, AVOID all, the problems isn’t the doctors but administration and the over worked nurses who can’t remember very important thing. There is a total disconnect with patient to nurse and compassion and empathy when compassion is needed your not going to get it. Your on a number!
I would never want anyone to go threw what I’ve gone with here. AVOID!!!
As well now having issues with billing

They are amazing. I had three children with them and they no longer accept my insurance and I had to move to Oakbrook REI. They SUCKED!!! I miss FCI. They were wonderful. Use them if you possible can.

We used the Oakbrook Terrace (and River North) FCI for our first/​only experience with IVF. I wasn’t sure what to expect given some of the reviews I’ve come across. My husband and I were so overwhelmingly happy with FCI. Our nurse, Debbie, was kind, efficient, understanding, and empathetic. You cannot put a price on that kind of ‘customer service’. She answered all of our questions really quickly, even questions that we were embarrassed to ask. Dr. Uhler is not a warm-​and-​fuzzy kind of doctor but we didn’t want a friend, we wanted a baby! She, too, was efficient and clearly knows what she’s doing. I would recommend FCI to anyone who is seeking fertility treatment.

Avoid as they are borderline criminal in their billing practices. They «claimed» we were not insured, which is false, so we had to pay for all of the services up front. I submitted the claims to my insurance company and they reinbursed us their portion of the charges promptly. When I approached FCI, they refused to pay me the portion of the bill they owed us, even though the EOB clearly stated the amount. In addition they charged us for services and then also billed our insurance, so when I went to submit my claims some were denied. In essence the clinic was double billing. They also started adding charges to our account after we left the office, stating that they were «mistakes.» While we have gotten pregnant with them, I would not recommend anyone to use them. The hassles I continue to go through to ensure we are billed properly are something no one should have to go through. There are too many fertility centers out there, if you don’t want stress and hassle, go somewhere else.