Within Your Reach

I sent a request for a consultation on June 5. I heard back on June 15. And what did hear?
«We apologize for not getting to you sooner we are about a month out for appointments. We hope you found someone to help you.
If you still need services and can wait three to four weeks let me know.
Wishing you a great day!
Stacy Schuler Wettstein
Owner and Designed (sic)»
I am not concerned about the wait for an appointment; good for them for being busy. But responding 10 days after an inquiry? That’s their brand? They’re too busy to respond to website visitors who use the forms that they’ve made available on their website? If you’re too busy to respond to email inquiries in a timely manner, take the inquiry form down until you’re able to respond.
I’d really love to have one of the beautiful pantries featured on their site. But I never will. This email was one of the worst example of customer relations I’ve ever seen.

We had some pretty lame closets in an otherwise nice Master Bedroom and Stacy came to the rescue figuring out how best to use the space. Materials seem sturdy and Jim was very knowledgeable about installing them. Great job and will hire again for sure!

We decided to check out Within Your Reach after reading a blog on HGTV. We wanted to put in a built in closet system in our master bedroom due to insufficient closet space. The process was pretty seamless: first we went to the showroom to get an idea of their work, then the designer came to our home to discuss ideas and measure, then we reviewed mock ups of the built in electronically and gave feedback until we saw what we wanted. The designer was great about providing insight and suggestions. The final product is GORGEOUS. It was installed in one day and the installer left the room very clean. My only gripe is that there were a few surprise charges as we selected a style that was a bit pricier and were only told after our selection that it would be a bit more money. Also we did not realize we had to pay to have our old closet setup removed. The company worked with us to come up with a fair deal though. We will definitely use WYR for future projects!

I can’t being to say how happy my husband and I are with our nursery closet system and my craft/​scrap-​booking station! We are thrilled that we used Within Your Reach for our home projects.
We worked with Bill Leark who provided excellent and professional service in a timely manner. Bill is very friendly and makes the entire process easy and seamless. Bill was very detailed, organized and timely. He made the process of selecting colors, hardware and overall design fun and painless.
The Within Your Reach show room is gorgeous!!! I was a kid in the candy store;-) The design process was simple and the customization software they use is very high tech and fun to play around with. There is easy street parking too!
Installation was a breeze, the crew were amazing and super professional. We couldn’t be happier and can’t wait to get started on new projects in the near future. We consider the closet system and built in desk an investment in our new home.
If you want an excellent product, topped with amazing first class service all within a very reasonable cost for your next home improvement or beautification project… look no further!!!

With the kids going back to school, I know now’s the time to think about getting the home and office front back in order. Stacy and her team at Within Your Reach have a myriad of organization solutions that will take the clutter out of your life. They offer real value — great product, ideal design, competent installation, desired result, appropriately priced, and really friendly people.