John R Gilchrist & Son Plumbing

The old woman who answers the phone is unprofessional and insulting!!!
I called to let her know I would not be needing their services. She says to me with a belittling tone «The $ 94 is too expensive for you huh»? What an insulting assumption!
Why would I pay you $ 94(for the first 30 min) when I can pay $ 54 to another plumbing service that is just as good?
I would never again consider using such a rude and disrespectful business such as Gilchrist & Sons! The actual plumbers may be good, but I’ll never know because of her rude comments and high prices.

Local and friendly plumbers, but they offer terrible service. Here’s a summary of two separate service calls. Had to wait a few days for service (both times). Poor work (both times). This requires explanation. In the first service call the plumber connected a sink drain. It initially worked. But it stopped working after a year. A plumber from another company explained that the pitch of the drain was wrong, hence the problem. The second time there was a *gas leak* following their work. A plumber from another company who fixed their work explained that Gilchrist’s installation was wrong. To make things worse, I had another service call with them, to which the owner simply did not show up. There was no follow-​up, and no explanation.
While they are friendly and local, do yourself a favor and avoid them.

I had a nagging leak in my kitchen and I called these guys. They were in and out in a half an hour with the problem solved. Professional, friendly, efficient.
I’d recommend them to anyone in the area.

I have been using Gilchrist for 3 years now. They are always reliable and very reasonable in their billing. If you want a Plumber who is always going to be reliable and do the job correctly, without hesitation these are your guys to call.
Gilchrist has done everything for me from installing an overhead sewer, installed battery backup and new sump pump, fixing a leaky kitchen faucet, fixed leaky toilet, and today came out and fixed a loose handle on my tub. Today was a quick fix and now life is back to normal :-)
Thank you Gilchrist!

Called them last Friday for a leak in my bathroom. The soonest they could come out was Tuesday in the «am.» I took a half day off, arranged for the kids to be out of the house only for them to never show up. After a couple of phone calls, they finally did send someone over at 1 pm or so, but by that time I was on my way to work. Avoid if you value your time.

If you need a reliable plumber Gilchrist & Son is just that plus. I had an outside water faucet freeze this winter and could not shut the water off — inside or outside. I called and they were on site within 15 minutes — turned the faucet off and let me know they would follow-​up in the spring when the issue could be repaired. A couple weeks later I had a bathroom sink back up, again on site within 2 hours just as they said they would be. Fast, responsive, and professional, but my husband also gave them his seal of approval for their reasonable prices. Everything you need from a plumber and more.

Had them out for some leaks in kitchen and bath. They were quick and reasonably priced. However, had them out again to give me a quote for putting in a sump and ejector pit. Took forever and a day to get them out. very nice gentlemen came out, looked around, pointed out what he would do and then NEVER SENT A QUOTE. I even followed up with them 3 weeks later and they said they’d send a quote and never did. Wasted a day off work. Terrible follow-​up. OK for a quick plumbing issue, but not reliable.

On time, efficient and helpful! Gave some sage plumbing advice too!

Had Gilcrist come out last year when a tenant of mine decided it was a good idea to put decorative flat marbles in her sink. Which clogged drains of course and caused the tub to back up. They came out, rodded it out and everything was fine. Then, the bill. Much less then I thought. Very fair for the work performed. The guy who came out (Mike?) was also very nice and professional.
I’ve since had yet another tenant that has clogged up their tub somehow today. Guess who I called. They even remembered me from last year.
Good people, family business, thorough work and fair prices. I think I found a regular plumber!

Gilchrist plumbers did a number of different jobs for me this summer. They handled them all efficiently with quality workmanship. All old fixtures were removed (some carried down from the third floor) and taken from the site. They even were willing to answer some questions I had regarding toilet configurations (round versus oval) over the phone before I booked the appointment which was essential because I was ordering the toilet online and wanted to be sure I had the right unit waiting for them.
Work done: remove and install new toilet. Remove old vanity/​sink and replace it with new vanity/​sink. Remove ANCIENT wall sink and replace it with new pedestal sink and faucetry. For these jobs I supplied all the fixtures.
Work done: Replace hot water heater. The old one wasn’t cutting it anymore. They came out and provided an estimate and were able to do the work the next day. They also removed an ANCIENT water holding tank which was steel and weighed a lot (it had the date 1947 stenciled on it so it was around for a long time). It was no longer being used but other contractors had been unwilling to haul it away. Thankfully Gilchrist tackled the job and that old monster isn’t taking up room in the basement anymore.
They’ve provided realistic estimates for doing other work around the house and were willing to discuss the pros and cons of the proposed work. I definitely plan on using them again.

Gilchrist sort of «came with the house» we bought in 1984. The Gilchrist name could be seen on plumbing work done previously in this 1893-​era home, and we’ve continued to rely on the company, which is located just across the alley.
Gilchrist’s staff is friendly, helpful and responds quickly — at reasonable prices. What more could you want in a plumber?

I called due to extremely low water pressure in my shower. They repaired the shower quickly and efficiently for a reasonable price. I also appreciated the fact that they gave me advice on how to increase water pressure, but did not try to pressure me into doing additional costly work.

Had a leaky sink and a leaky faucet and a lot of new home questions. They sent over someone who was real friendly and helpful. The guy even got the faucet unstuck in the basement (the guy was massive). I’m totally satisfied with the work and the answers.
Don’t mix these guys up with the OTHER Gilchrist pluming place nearby. According to the person on the phone, they don’t even have anyone there with that name. This place here is apparently the original.

We called Gilchrist because we had abnormally low water pressure in the kitchen sink, and annoyingly low water pressure in our shower. We live in a vintage brick condo. The Gilchrist guy was friendly and seemingly knowledgeable. Our kitchen faucet has a hose on the faucet itself, so it took him some time to fiddle with it, and eventually extract multiple flow restrictors on two ends. Similarly, he extracted multiple flow restrictors from the showerhead. For this service, we were charged $ 156. $ 78/​first 30 min, $ 26/​additional 15 min. I loosely timed the guy, and he was there about an hour. We were charged for 1.25 hours. The Gilchrist receptionist told me that time starts at his car before he gets out and ends at his car when he gets back in. The water pressure is more reasonable now, but I wish I wouldn’t have chatted him up about getting a new bathtub installed. That costed me another $ 26. By the way, I never could have got the faucet apart myself and understood the mess of parts inside. The flow restrictors came in multiple shapes and sizes. But I could probably do it myself next time.

We’ve been through many plumbers and I have to say, these guys have been the best ones we have had for our many odd-​jobs. They know what they are doing, are effecient and do it at a fair price.