Great Clips

Apparently, though I asked for 1.5 inches to be trimmed, the hairdresser thought she knew better and took off a lot more. If she felt for some reason this was necessary, she could have discussed it with me… because I was sitting right there in the chair… but she did not! Why? I can only guess she either did not care or her ego made her think she knew better than me.

If this location could get negative stars, I would do it. The staff is RUDE and UNPROFESSIONAL. You could tell they were having an awful day and took it out on the customer. The lady who did the haircut was rude to my 3 year old. I would never step foot in here again and would recommend that anyone else find someplace else as well.

Really like that you can log in from their app. Never have to wait. All their staff are very skilled. I’m impressed that they keep track of how you like your hair cut, so your cut is just how you like it no matter which stylist cuts it. Never had a bad haircut.

Alicia, the new manager cut my hair. This was my first time going to this location, the other employee standing at the desk didn’t even acknowledge me; but I did receive a great haircut from Alice and I will definitely go back as long as Alicia cuts my hair.

I’ve been coming here for years. Never gotten a bad haircut (been to over 5 of there stylists). I started coming here when I lived in oak park. I have lived in Lincoln park and now riverside and style get my hair cut here. Thanks GClips oak park.

DO NOT come here.
I read the reviews on this place, and they were mostly bad, but I just get a simple cut – trim, long layers – so I figured I’d give it a try for a quick cut.
The woman who cut my hair was nice, asked how I was, typical small talk. Then, her phone rang while she was in the middle of cutting my hair.
1. Why can I hear YOUR personal cell phone ringing while YOU are at work?
2. She stopped, mid haircut to try to pick up the phone call, but she missed the call.
3. She called the person back, and had at least a 5 minute conversation.
I was shocked. She came back, and apologized, but I didn’t want to say anything until she finished cutting my hair. Then, while she was finishing my haircut, the other stylist went in the back and was talking on HER personal cell phone, which I could clearly hear the entire conversation.
Then, more customers walked in, so the other stylist came from the back, STILL on her phone, and my stylist told her in Spanish, to hurry up and get off the phone because there are customers. The other stylist CONTINUED to talk on her phone for another minute before she greeted and helped them.
My haircut is fine, but that kind of service is OBSCENE, especially when the cut itself did not take longer than 10 minutes, but their conversations were obviously more important than their customers.

I’ve gone to Great Clips at a different location and have zero problem. I came to this location after I moved and never again. The staff was fake friendly, and barely greeted me before asking if I wanted a cut. The other location asked what I wanted, if I wanted a shampoo, and were super friendly. The woman who cut my hair didn’t listen either, and cut it way too short. When she was done, I had to tell her that it was uneven. She evened it out, all the while saying it was how my hair was styled so it looked uneven.
She also took two phone calls in the middle of my haircut! Terrible service.

I just received a haircut from Mary (she has tattoos). The haircut is not bad but the experience was BAD. She pulled my hair and gave off a cold rude vibe. Don’t get a haircut from her unless you’re a masochist.

Finally found my hair stylist in oak park! For some reason all the barber shops in the area charge $ 30+ for a men’s haircut. I get mine done about once every 3 – 4 weeks and a cut as straightforward as mine doesn’t warrant an insane price tag. I found great clips through Unilocal,went in at 5:15 on a Monday and was in a chair having my hair cut no more than 5 minutes later. My stylist, Mary, was super friendly and cut my hair with zero effort. Normally when I get a trim done, it takes a few days for it to look half decent even with globs of clay and pomade, but miraculously it looked great the moment I finished my post haircut shower. The haircut for a male is $ 13 so with tip it cost me $ 16. I have had few better haircuts than this and for the price, it’s a serious bargain. Hope I can improve this place’s rep because it is definitely deserving of it! Will be coming here again and again.

I’ve been coming here for about a year and a half, and Ana has been my stylist basically the whole time. She always does a great job, and I typically receive compliments whenever she cuts my hair. I would definitely recommend her.

It’s where I take my kids for their cuts. It works. I wouldn’t my haircut there though. They are quick and friendly.

I have used these guys a couple of times… NEVER AGAIN.
Each time I come into this place their first questions/​statement is not «Hello welcome to great clips» or «hi how are you today» or «haircut today?» Rather it is «Did you check in online?»
Thats all fine and dandy. And its perfectly ok if you adhere to your own rules. The last times I have been there the person who checked in (person or online) was first. I checked in at home and it said clearly «zero minute» wait. I rode my bike and was there in under 10 minutes. I saw two people freshly sat down and their haircuts just begun. I also saw the normal «check in» monitor ominously turned off.
Then the stylist took time to help a customer by hairgel mid-​haircut and their day went on. Oblivious to their own rules for their own convenience.
So two can play at this game. You have lost a customer for life. I will never return to this great clips again.

This place is PERFECT if you love having an idea in mind for a haircut, explaining it to the stylist, and then sitting patiently while they do the exact opposite of what you’ve asked for. I came here looking to get straight across bangs and left with 80’s David Bowie in Labyrinth bangs.

Honestly, I’d give zero stars if it were an option. Brought in two 3 year olds for hair cuts. We’ve been before and have always been very satisfied. Stylist didn’t take her time, doesn’t know how to communicate with children, both boys ended up with horrible, uneven hair cuts, the stylist took less then 10 minutes on both cuts combined. Fall family photos have to be postponed because the cuts are that terrible. We will not be going back.

I got my haircut here once. The people were nice and the woman who cut my hair did a good job for a Great Clips. If you want a Great Clips haircut, do not hesitate to come to this one :)
Also, as always, they accept walk-​ins. It’s the perfect place for when you MUST get your hair cut IMMEDIATELY or you’ll find yourself streaking or stabbing the person next to you at that café with a plastic fork.
You’re going to be okay.

Groupon users beware.
I’m a regular. The cut is usually good– but this one time with a groupon– completely horrid.
Presented my coupon to the hair stylist– and blam everything changed. Here’s what was completely different.
1– Did not use the white tape around the neck to prevent hair from getting into shirt
2– Used a razor to trim sides, and trimmed off top by hand. However DID NOT trim edges around once, offer to even out my sideburns or use a mirror to show the back of my head.
3– Total time for hair cut ~10 min. Previous visits were 15 – 18 min.
4– Barely trimmed the top– I had to ask her to do a little more, which she did haphazardly.
5– Did not offer hair gel (usually does).
6– At the end I was going to tip her as I always do– her response — «Oh, I’m sorry I didn’t know you were going to tip. I don’t even know how to charge you for a tip». Another 5 min later after getting another stylist to the computer she was able to charge me– at that point I was ready to give her zero.
Now, my previous visits– I’d give them 4 stars easily, they were solid cuts. But with a Groupon everything changes. Buyer beware.

Wavered between 3 and 4, nothing fancy, but nice personable folks who give you a good value for the money. My wife and I both have been here and we think it’s a good place for a hair cut. I would go back.

Horrible customer service. We tried to take our son for a hair cut this afternoon and they had their doors locked at 20 minutes prior to their closing time, when I knocked on the door, they just stood their and looked at me, and until someone finally came over. I asked if they could please do a quick hair cut for our son (2 years old) and they said no and shut their door. Will never be trying them, we ended up walking down Lake Ave to Hair Cuttery and even though they also were closing at 5pm, they were wonderful enough to give my son a haircut, and it took them all of 10 minutes, and they did a great job. If you are going to say Walk Ins Welcome, don’t lock your door 20 minutes before your scheduled closing time, that is just plain rude.

I always get a fantastic hair cut here.

Is this the best haircut you can find in the OP? No, it is not. However, the next better haircut costs $ 35 before a tip.
I get in and out of Great Clips quickly, I don’t need an appointment, and it costs only $ 12! I pay $ 15 and I feel like Mr. Big Shot Big Tipper.
The women working there are a little quiet and shy (in my experience), but they don’t mess around. They are efficient and respectful. They check in with me to make sure I haven’t changed my preferences since my last visit. And if I feel that something needs to be fixed at the end, they keep at it until it is done.
One note about the Great Clips system… It appears that they store certain information about how I like my hair, such as what length to set for the trimmers. However, this isn’t as effective as the Great Clips overlords probably think it is. So many other aspects go into a haircut than you could easily store in a database in a retail environment. You still need to hire skilled, experienced workers who know their way around many different heads of hair.