I have been going to this salon for about 10 years now. The owner whose name is nala has always been really good at what she do. However, she’s rarely there on time which is 10:00 am. I never thought about writing a review until yesterday. First I get there at 9:50 and theirs only 1 customer waiting but not for nala. The other worker get there at 10 and we go in. While I’m sitting there WAITING for NALA in walk 2 more customers and they go to the back where she does eyebrows and lashes. She arrive about 10:30 and head towards the back, I’m up front. She proceeds to start doing one of the customers eyebrows. I get up and approach her letting her know I was there before this customer and she tell me she’s calling her sister to do my nails which I didn’t want her sister to do my nails. Then she says she didn’t have time to do my nails. WHAT? I left and will NEVER return. She lost a good customer who has referred at least 30 people to her which I will let them know not to go to her again. She will not be in business long with that type of attitude and I sure will let everyone know. Just to let her know I made time to write this review. BADPEOPLESKILLS and need to know how to run a business. Late all the time, like the other review she only take cash which seems fishy(maybe the IRS) need to look into this business. Hopefully this will help someone else before someone let her have it because she has a VERY smart mouth.
Michele A.
Classificação do local: 2 Ferndale, MI
Service is good, however they are slow to do anything nail wise.
J G.
Classificação do local: 2 Bricktown, Detroit, MI
The owner is a young chick named Nyla. She is a odd business woman to me because she does not have a credit card machine! She deals in all cash which is so odd to me for this day and age. That’s the biggest inconvenience especially in the winter, in Michigan when your all out of cash but you spontaneously stopped to get your nails done. The way she manages her business in other respects is odd to me as well. Her ability to arch eyebrows has gone unmatched by any other Asian woman or man that I have seen! She is really good! For this reason I went ahead a dealt with the cash only situation. I personally cannot stand lashes because they are ugly and a huge inconvenience to the person that is waiting after you because they take so long to apply. I’m 7 months pregnant and waiting to get my eyebrows arched only. In walks this fat chick with really ashy feet. It was my turn but ashy feet was able to get her lashes applied first because allegedly she had stepped out and gone to the bank. I personally think that it does not make logical sense to perform a 20 – 25 min lash application procedure on someone who vacated their spot when they left the building; in front of someone else who had been physically waiting for a eyebrow arch that will take 5−10mins tops! She is just a bad business manager and apparently not very logical either. Go here for eyebrows. if your into waiting go on Saturday. Go during the week to avoid weird situations like this. 2 stars for the brows. Minus 3 stars for the poor business management and poor customer service.