Callahan D W & Sons Plumbers

They have not kept their appointments — twice. They continually reschedule and then reschedule again — this causes problems because this a multiple unit building and in order to do any work in here the entire building’s water supply has to be shut down.

I was very impressed with the service from Callahan Plumbers. I needed a new water heater and called around — they were one of the first to get back to me and supplied a very good quote for a new water heater, which I was able to compare to the first guy that responded to my call. The Callahan quote was excellent — great price and a very good water heater (based on info from the other plumber and checking at Home Depot, cuz what do I know about water heaters?) — and they were ready to install it first thing the next day.
When Dan Callahan and his helper arrived promptly, I was impressed with Dan’s knowledge of water heaters — he could figure out how old it was by a label on it and it was clear it was time for a new one. And I got a new one right then and there — took about an hour. I hardly noticed they were here and the water was shut off. Dan checked all the faucets afterwards to make sure everything was working, which it all was. No mess anywhere. Dan was a very nice and personable guy, and I definitely trust him. The problem with plumbing for me is that I have had some bad experiences in the past where I was charged a lot and in at least a few cases, the work was not well done, so trust is very important, in addition to competency, and of course, price. And getting the work done quickly. With Dan I got all four — I will call him for any future plumbing work I need.