I have been to this salon several times. When they first opened at their old location –Kim was extremely nice and helpful. Then she had to take some time off and I started to see John. He was extremely good at what he did but she let him go. I started to see another tech there –and she was extremely good and they let her go. The other owner Barbara who answers the phone is VERY rude and very short. I am thinking she is too«old» to be working. The one time I let Barbara complete my eyebrow wax she smelled like garlic 100% of the time. Gross. She is very overwhelming and hard to take. In fact many clients always complained about Barb and i am not sure why they haven’t gotten rid of her. Kim is really nice but not always available. I would go somewhere else for the price they charge. YOu can get better service. Something is wrong since they fire almost everyone that works there eventually except themselves.