James D. Schlenker, MD

I was referred to this doctor from the E.R. at Christ hospital, they said he was a «hand specialist» and one of the best in the city. After scheduling an appointment I was looking forward to getting my issue resolved. I arrived on time, completed my paperwork and after checking in with the nurse was promptly taken to the back and placed in an examination room. I was initially impressed with how quickly everything was moving until 2 hours later and I was still sitting in that room and haven’t seen a doctor yet, nor has anyone checked on me after I was placed in this room that quickly started to feel like a time out corner, so I got up and left and interesting enough the staff members appear as if they now noticed me and wanted to show me some attention, stopped me and really asked me «are you leaving»? Is that a serious question, thanks for nothing.
After my departure I received a call /​voice mail from the doctor apologizing for my waiting with an explanation that his plane was 2.5 hours late? Seriously? You mean to tell me that I was checked in and waiting and the doctor wasn’t even in the building? I find that unprofessional, very disrespectful and a complete waste of my time. If anything they staff could have said that the doctor is currently behind and could have offered me the opportunity to reschedule, come back later that day or just wait. By the way, my appointment was at 2 PM, I left minutes before 4 PM and received a phone call from the doctor at 8:30 PM. Now I’m not saying that he is or isn’t a great doctor, who knows, he might just be the best in the city, but the unprofessional way I was treated I can’t say that I’ll give myself a second chance to be disrespected waste my time again.
Thanks but no thanks!