Best Friend’s Veterinary Center

Have gone to this clinic since 2009 and always thought their prices were high but they have state of the art equipment and my cat was always taken care of. This last visit discovered «their» groomer missed a nail while trimming. For two weeks my cat limped and licked her paw so I took her in and the rouge nail had grown into my cat’s paw pad. They charged me full price (300.00) and never apologized then offered to give me a small discount (32.00)on teeth cleaning which almost came to five hundred dollars. Clinic is very nice and clean and doctors very knowledgeable but staff is flighty and a lot of miscommunication. Very nice clinic but «over the top» prices. Won’t be back

So I had to make the toughest decision on Dec 8, 2015. My sweet girl Bella of 16 years had gone from a very healthy pup to a very sick pup within a few weeks. On that day she let me know she was so tired and the pain was too much so I called Best Friends Vet about 10:30 am on Tuesday December 8^th and they told to me to come right in, I was there 11:00, they were so kind and sweet with my girl!!! Dr Anderson took his time Bella and me, was so kind and understanding of the pain that her and I both were in… the next day I received a sweet bouquet of flowers for me to express there sympathy, two days later I received a hand written note from Dr Anderson himself expressing his sympathy!!! This business goes above and beyond!!! Thank you Best Friends Vet I’m not sure I could have made it through this time without you all!!!

If I could give more than 5 stars I would. I came to Best Friends after a long scary night when my fur-​kid got hit by a car and sustained a nasty leg fracture. After being told I could have it amputated for 6 – 8,500 $ and treated horrifically at a different Emergency Vet– then after staying up with him all night worrying, I was pissed, sad, frustrated, and already $ 1,300 in the hole when I came in the front door. The staff here made a terrible situation infinitely better. Dr Anderson explained my options and was optimistic about a REPAIR instead of an amputation! (Previous doc wouldn’t even consider it) I got to stay with my pup through the initial brief exam, and got to see him and his wound several times while they were prepping for surgery, before, and after, and was able to sit with him while the anesthesia wore off. Every staff interaction was warm and reassuring, they were actually talking with and petting Dutch and very compassionate. 100% better than the place we were before. I am so thankful to have been told about this place. Today is post op day 1 and my bionic doggy is doing great. Thank you Best Friends!

I would rate this 6 stars if I could. This clinic was amazing! Their staff was beyond friendly and helpful. They were able to get my beautiful Bernese Mountain Dog, Heidi, updated with her rabies booster for our trip to Canada and they even printed her picture on an I.D. Card for when we pass the border. They offered me a tour of the clinic and gave my daughter a coupon for free ice cream. Very clean!

This clinic helped save my dog’s life. They deserve to be recognized with ⁵⁄₅ stars.
You can tell when someone has their heart in their work and this clinic definitely has a big heart. The head veterinarian reminded me of a young child petting their dog when he pet my puppy. If you want the intuitive love of a child to take care of your animals then you should go here because that is what I feel and I’m sure your animals will feel the same.
From one business owner to another, thank you for everything.

So far never had a problem here and been seeing dr Erica Syring for a few years. She’s kind and knowledgable and has performed a couple of surgeries on my boxer with good results. Great team here!

This review is purely for grooming.
They got me in day-​of for a nail grind, which is why this review isn’t one star.
My dogs nails were scratching me bad even though they weren’t very long, so I wanted them rounded off. She took him back and when he returned she said there wast much to trim on the front but she did the back. I said I was aware of the short length but the edges were sharp. I picked up his paw and they are even sharper, and cut so hastily that they are now splitting. I said I thought she was gonna grind them, she said the person who uses the grinder isn’t there today.
When she could see I was upset (because I could’ve done what she did at home) she did try to take him back from me mumbling that she could try using the grinder, and I told her no. My dog was unusually upset when he returned and I wasn’t going to make him go back in twice in a row. She wasn’t happy. Cherry on the cake? EIGHTEEN DOLLAR CHARGE. Won’t be back.

I am absolutely in love with Dr Syring she has cared for all 3 of my dogs like they were her own.

Thank you to Dr. Anderson, Sarah and staff for taking such compassionate care of my dog Tip; I am a vet outside of the Seattle area and was visiting the Island over the weekend when my dog was attacked by another dog — they did not hesitate to see her after hours and put her best interest first. We received top-​notch care and I would recommend this clinic to anyone on Whidbey Island.

We had a dog injury over a holiday weekend, and the staff came in on call and took care of our dog.
They were very professional and took care of our poor pup!

Thank you, Dr. Brazle! Today I found out that my kitty was straining to urinate and I was able to get an appointment (albeit, Urgent care) within an hour. A former LVT, I was impressed at the sense of urgency and professionalism shown by the staff. The diagnosis was bladder stones caused by struvite crystals. I was out in an hour.
I’m really happy that my kitty was able to receive such excellent care considering Oak Harbor has so little to offer!
Some veterinarians like to over-​sell/​over-​diagnose, but this hospital has a staff that truly cares and wants what’s best for your pet.
So long, Banfield! No longer will I have to take my cat in like he’s a car getting dropped off for an oil change!