All Critter Pet Care

It took me a while to decide if I was going to write this or not. I decided to write my experience because I would feel terrible if someone else’s pet was injured. I took my dog here to be watched for a little under a week. My dog was attack and had to get 10 stitches down her face. The owner told me that she was in the process of feeding the dogs when it happened and that the other dog had some aggressive tendencies. Why were they even near each other let alone near each other during feeding time. My dog is 6 years old and has never been in a fight. She was mauled by another dog due to negligence. She is now having separation anxiety issues which she has never had and a huge scar down her face. The owner was very apologetic and paid for the vet bill… but I would recommend using a more knowledgeable boarding facility.

I was very disappointed with the condition my lizards and frog came back, and then I got a nasty phone call from the owner after warning others on a FB post. The water was empty and the cages were disgusting. The tree frog was under extreme heat without water for who knows how long. $ 540 bill for two weeks. These animals require almost no attention, but the attention they got was poor. It was really lame.

Karry took wonderful care of our Beagle Buster. Buster made lots of dog friends while there, and loved the huge area for running around. He was clean and healthy and happy after the week stay.

Avoid this pet sitter! Despite claims on her website and from her personally that she does not accept aggressive dogs, she keeps at least two unpredictable and aggressive dogs in her long-​term boarding care and these dogs attacked and seriously injured my dog while in her care! She is untrustworthy and unprofessional. She has not called to check on my dog’s welfare nor responded to my messages with my report of the extent of his injuries.
I’m very unhappy with and angry about my experience with this pet care provider. I left my Sheltie overnight for one night, based on a recommendation from an acquaintance. Within 5 minutes of being in the home, he was attacked by another dog stationed on a pet bed right near the entrance way. There was no way for him to enter the home without passing by this dog, who lunged off the pet bed completely unprovoked and unexpectedly and who was followed into the attack by her «sibling» dog from the same home. After the attack, the owner of this business, Karry, stated to me, «Oh, I should have warned you about that dog, she’s ‘broken’ and is on anti-​anxiety medication but she still sometimes goes off unpredictably on other dogs.» After the attack, when the two sibling dogs had returned to their pet beds, the second dog continued to growl aggressively. The website for this provider states that she only accepts non-​aggressive dogs. Had I known that she actually does accept aggressive and maladjusted dogs, I would NEVER have taken my Sheltie to her home for care. I put my dog in her care based on the assurance that she only accepts non-​aggressive dogs, so I immediately felt lied to after she explained about the dog who attacked my dog. Unfortunately, because I was visiting from out of town and had an obligation to which I could not bring my dog, I had no choice but to still leave my dog with her overnight. Karry assured me she would monitor interactions between my dog and other dogs, however she later admitted that she monitored them only periodically during outside playtime. When I picked my dog up the next day, Karry showed me the puncture bite wound she had found on my dog’s left side from the incident when I dropped him off. However, when I looked him over later I found an additional larger wound on his OTHER side. When I called to tell her about finding the second wound, her «apology» was defensive and unprofessional and she could not provide me with an explanation as to how that wound occurred. I took my dog to the vet who ended up identifying FOUR separate large wound areas and a total of at least EIGHT puncture wounds. I have no idea how many times he actually ended up being attacked while in this pet sitter’s care. In addition to the above, she didn’t tell me until I arrived for the drop-​off that she uses shock mats in her home to keep the dogs out of certain rooms. I would not have brought my dog to her with that knowledge, either. Also, when I called before my visit and asked screening questions, she assured me she is familiar with Sheltie personalities. However, when I arrived and she took his leash, she immediately tried to PULL him into her home, which caused him to do the typical Sheltie move of pulling back against her (they are masters at pulling back and wiggling straight out of their collars), and she didn’t stop until I took the leash back from her and coaxed him into the house myself. This made me highly doubtful about her understanding of dealing with Shelties or other sensitive breeds. I would never recommend this pet care provider to anyone. I now have an injured and traumatized dog and a vet bill on my hands and the guilt of having exposed him to this. She has not called to check on my dog’s welfare nor responded to the messages I sent her with photographs and a report of the extent of his injuries.

Awesome! Loved how easy it was to drop the pup off and go! My pup has severe separation anxiety issues so when I heard her barking when I walked away I felt like the worst pet parent on the face of the planet but when I picked her up two days later she was such a happy lil camper I won’t feel guilty about dropping her off ever again. She slept all day because she was so worn out from playing with the other pups and whenever I’d call to check on her while I was gone I got total updates including if she was eating ok or just picking at her food. This place is awesome and I’m a big fan of allowing the pups to be together as a pack vice tossing them in a kennel and calling it good! Much better for my pup especially since she needs the socialization! I’ll definitely be bringing her back again!

Both me and my dog love ACPC for many reasons. First being that my dog is able to be social and run free, if I wanted to leave him in a kennel all day he could be left at home. We are greeted when we arrive, and are able to discuss how everything went when we leave, as well as get tips on his behavior. By the time I pick him up he is thoroughly exhausted and happy, tongue lolling out to the side with a smile on his face. Second, the owner is also our trainer, so I know when my dog is there he is not getting away with any bad behavior and is expected to behave as he would in my house. The prices are very reasonable and the times are convenient as well. I also love that the dogs are able to curl up inside by the woodstove and relax rather than being exposed to the elements all day every day. The day care has helped my dog become socialized and work through his fear aggression, and I know that he is in professional hands when greeting new dogs. My dog also follows a special diet, and it is comforting to know those needs are being met while staying with ACPC. With other kennels my dog has come back with digestive issues from being exposed to the wrong foods, etc. The owner takes care to acknowledge special needs of you and your pet. ACPC’s training is phenomenal as well. Not only does Karry come to us, but she works individually based on our needs, rather than simply following the Basic Obedience Guidelines. My dog came to me with a number of anxieties and problems being a rescue and we have successfully worked through them. The owner is very knowledgeable and patient, and we always talk everything through so I know what we are going to do before we do it. As far as training collars go, we discuss the benefits and needs for each of them, if needed, before using them. Both me and my dog are trained on how to properly use the collars so that that are not misused. Ultimately, I have the option to use them or not, and when it comes to day care they are not used without my consent. Overall I would not choose any other place to train or board my dog. I couldn’t ask for better care!